Their nice when they hook you in to purchase a new home and once you're locked in your just another number! They don't address issues or concerns the way they should professionally and with care or understanding to resolve! They Don't return Calls or don't reply to emails so they never address the issues or concerns!! read more

Wilson Homes will go out of their way to deny covering warranty issues. Excuses are their way of trying to make things go away. They will find ways to deny, rather than actually fixing problems. There are a plethora of other things Wilson did that has frustrated residents of the development at Riverstone. Disappointing. read more

We considered buying a Wilson home. This past January we saw on social media they were hyping up their homes at Sunnyside and Shepherd Ave. "The Windsor collection" Advertising for people to come in and get on their list to be the first ones to purchase a Wilson home. Sounded nice, sounded like something we'd be interested in so we did the paperwork and got preapproval to buy a home which put us on the list somewhere near the top we were told. Unfortunately, at that time at actual prices were not printed up. The only thing we knew was that they were going to be in the low and mid $700,000 range. We weren't discouraged at that point and stayed in touch with the sales office trying to get more information. Now here we are, three weeks later we still don't know the prices of the homes. We still don't know when the lots will be released, and still don't know pricing for the upgrades. Last we heard information will hopefully be available by the end of March. That's almost 2 months since the advertising on social media was urging people to come in and buy a Wilson home. Unfortunately, the corporate office has left the poor sales people at their sales office uninformed with some of the more important information needed to buy a home. Maybe it's turned out for the better because after reading reviews of people who are currently in a Wilson Home a lot of buyers are disappointed in certain aspects of the company. Fortunately, Wilson is not the only builder out there. Granville, True Mark, Lennar and other home builders are out there. Too bad because we thought we found the right house in a nice area , that would fit our needs. Wilson corporation, I think you blew it. It wasn't a total failure because I didn't meet nice people in the sales office as far as Denise and Trisha and a very nice person who answers the phone at the corporate office. That's why I gave it to stars. read more

I purchase a brand new Wilson home and within the first year we had a roof leak and the garage shutter deopped unexpectedly almost hitting my car and we have several broken and missing things on the home since the move in that are pending service over 2 years. Wilson homes warranty is the worst to deal with they make excuses over and over and have no professionalism. I would never purchase from Wilson homes nor will I recommend them to anyone. read more

Wilson Homes started to build 100s of homes at the end of our street over 2 yrs ago....WHAT A MESS!!!!! Just pray they never build anything in your area!!!! read more

The overall quality of the home is good, but they don't take responsibility for any problems. I'm very disappointed in how they have responded to us. read more

Wilson Homes - After 2 years, the paint on our awning has peeled. - General Contractors Near Me - Fresno, California

Lived in our new build for 4 years and already have a leak. Service has been bad from the beginning. They've had to redo walls and redo them over again. Feels like you have to fight them on everything. read more

Wilson did send the crew to come to my place to fix the problem, and the process took 4 days, which is fairly fast in my opinion. Overall, I am happy with the fixing and cleaning part. I just hope that Wilson Homes comes clean next time when there is a problem, be willing to provide necessary information instead of pushing it to the city or wait for us to contact our lawyer. read more

I recently purchased a Wilson Home in the Regent Park series and am having the worst experience ever. The purchase process is the worst and the warranty department is even worst than that. I have electrical issues with my laundry room and they sent the same electrician out 3 times with no resolution. When I call to ask for help they simply tell me they will schedule the same elections to come out. When I ask for an update on my appliances that I purchased from them they state that we are sorry but we don't have any update for you. Also have had other issues go wrong with the home and the customer services has been terrible. I would truly think twice before buying a Wilson Home. Once they get their money they are rude. The employees that work in the warranty department are the most unhelpful people you can find. read more

I put my trust in Leo Wilson and made the huge decision of purchasing one of their new homes. However, once you're in and have to deal with any issues, the current female warranty representative is very difficult to deal with. Unresponsive and lacks professional people skills. Meanwhile, the issues with my new home are mine to deal with if I want them fixed. For this reason alone, I will not be purchasing or recommending another Leo Wilson home. Lots of other builders in town that have a better trail of caring about the homeowners that have invested in them. read more

Low quality, cuts corners in the design, energy inefficient, sloppy construction and finishes. Been in a brand new Leo Wilson home for about 18 months. Thank God we're only renting, I will never buy a home from this builder. Ever. It's clear these homes were built for one purpose and one purpose only: maximize profits. Homes are designed to cram in as much "square footage" as possible on a tiny footprint while leaving zero storage and awkward, boring layouts. And if you're unlucky enough to buy one on a teeny tiny little lot and think it'll be fine - think again. Might as well be a condo, these houses are practically on top of each other. I'm pretty sure there's zero insulation in the outer walls (being facetious... Maybe?) because this house loses heat very fast in the winter and heats up very fast in the summer. For a home of this size (under 2000 sq ft) we regularly pay $250+ in PG&E during the spring and fall, $300+ during the winter, and $400+ in the summer months. And that's not for a lack of trying - heat set under 70 and ac set at 80. For two adults and a baby, that's ridiculous. Stairs are already creaking with only 18 months of use. Who needs natural light when your home is built like a cave and packed in like sardines.... Wait... On our first night living here the entire house's main drain was clogged and the toilet on the bottom floor started overflowing from our shower water. Thankfully customer service got a plumber out right away, who explained they broke the main during construction and must not have cleared it when it was repaired. Lots of credit to their customer service department though. I'm sure they get a LOT of complaints, but they are actually very pleasant to deal with. It's the only reason I'm giving 2 stars instead of 1. read more

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I was looking at the Windsor community by Wilson homes not too long ago and they left a good first impression on me. There are several home builders in the Fresno/Clovis area and I'm pretty familiar with all of them. I would say Wilson homes is on the higher end. You could tell simply by the exterior as there is more detail on the home instead of all stucco. Although they are a tract home builder, aka cookie cutter, their exterior designs are definitely better than KB, DR Horton to name a few. They also provide a lot of ways to customize and upgrade your home compared to Lennar where you can't change or add anything. The sales rep at one of the older Windsor community in Clovis was very helpful and didn't judge me by my appearance. I really did not look like someone with money and was ready to buy but they assisted me nonetheless and I respect that. As I have been in other communities from other builders who don't take you seriously based on your appearance. I actually was ready to purchase, but we decided to move to a different city, but imagine if they judged by appearance they may have lost a sale. Even if I'm not in the area anymore, I still give advice on those looking into the area and I don't hesitate to recommend to check out Wilson Homes. read more

We purchased a 1999 built Leo Wilson Home in 2002 and are very pleased with our home throughout the years . We like it's exterior appearance and functionality and the interior thoughtful space, excellent custom design and craftmanship. The quality does not look "cheap" at all. read more

House quality is cheap and customer warranty service is horrible. After they get your money on a home purchase you mean very little to them. There were lots of issues our first year and the communication and appointments with Wilson reps have been horrible. Missed appointments, failure to scheduled subcontractors when they say they would, failure to get back to us. We are a very easygoing family and to be this disappointed means they are THAT bad. Model homes are gorgeous and look well built, but customers' homes are built like crap, and customer warranty service gets even crappier. I would never buy another Wilson home again. read more

Just moved into our new home at Elev8sions on Gettysburg and Leonard yesterday** I find it hilarious that Doreen and Nicole have low reviews. They were nothing more then exceptional during our home buying process. Call or text even on their days off, one of them were able to help us out. From our initial appointment of interest to the beautiful and thoughtful welcome gift at closing and key pick up, these two have stood out as fantastic. Any time I needed to come by to get a measurement for some DIY project I had planned for our home they were so accommodating to come by and get that measurement even when our home was not modeled. For anyone to speak wrongly of these two you might be a Karen. They are awesome and take great care of their clients. We couldn't be more thrilled to have worked with them! Thank you Wilson Homes and specifically Doreen and Nicole for helping us during this process. We appreciate all you do! The DeSoto's read more

I experience buyers remorse when I purchase a package of gum. So, when we recently spent the past 9 months designing and having our new home built I not only anticipated but prepared myself for buyers remorse. To my complete surprise I experienced nothing but complete satisfaction with my purchase. Rebecca and her team were incredible. We never felt we were left on our own. Toby and her team Opes Advisors arranged our financing beautifully. There were of course some minor details with finishing the home but they were very minor. The Wilson Group has been very responsive to following up. We couldn't be happier with our new home Still happy read more

Not even moved in yet and already regret choosing this builder. DO NOT USE THEM. There are tons of other builders that cannot possibly be as bad. They can't even get the color of the outside of your house right. Their move in estimate is 2 months later than initially stated..... Which is the only reason we were suckered in to using them. Already looking forward to my next house. read more

Do not appreciate the run a around on the home warranty. It's been over several several months that my work order requests for windows is not taken care and no response to time line either. Zero star is given for the fact the the issues was on them ( Wilson Homes) and the damaged was done by them before moving in and still no correction or replacement is near in sight. Email, texting our warrant reps are all silence to requests. DO NOT MOVE IN OR BUY, WARRANTY IS NOT GOOD UNLESS YOU WANT TO WAIT UNTIL A YEAR BEFORE GETTING A RESPONSE. read more

I own a Wilson home and love it.. the realtor Doreen Ekmalian is very professional and is always available to answer questions and help you through the process . I highly recommend going to see her if you are in the market for a new hom read more

I would second that the girls are not friendly and act inconvenienced when you have questions. Of course I'm going to have questions and a lot of them. Buying a home will be the BIGGEST purchase in most of our lives. They should do their job and not act so annoyed when you come in to talk to them. Also, I've witnessed first hand the reps arguing with each other. Very unprofessional. A little patience and kindness goes a long way. read more

I am a first time home buyer and bought my new home almost exactly 1 year ago from Wilson Homes (L!V @ Locan by Ashlan and Locan). After living there for one year, I can say the home definitely looks nice but the quality isn't very good. The corners of the dry walls are starting to crack on their own, cabinets coming loose, light bulbs and smoke alarms already going out before one year, etc. These are all pretty minor things but there is a decent amount of it that adds up to be quite a good chunk of change to repair on a brand new home. I guess we'll find out what else could go wrong in the years to come. As far as customer service goes; in my opinion, they are very incompetent and unprofessional with one exception, Nicole Barnes. She has been the only person that has been very kind, patient, and helpful. Everyone else I've dealt with from the walk-throughs to receiving the key has been incompetent, rushed, unprofessional, and genuinely couldn't care less about my concerns or questions. They just wanted to get everything signed and over with so they can move onto the next person. One of them even told me during the walk-throughs that we have to rush and get everything done because she had somewhere else to be in 30 mins! How is that beneficial to me as the customer who will be living in this home for the next decade or so? I can't take my time inspecting the house and asking questions because you scheduled another appointment 30 mins from now? They are very incompetent and unprofessional to say the least. Also, when contacting them about a warranty claim or question, you often get ignored for 2-3 weeks before ever getting a reply, sometimes you even get ignored out right . In summary, so far the one year I've owned my home has been fair with a decent amount of minor repairs which is almost inexcusable for a brand new home. The quality is less than ideal and the interaction with most of the staff has been terrible with one exception. If you can reach Nicole Barnes, she is the only one who will help you. Everyone else kicks the can or just ignores you. I personally wouldn't reccomend buying a Wilson home but there's not enough bads things yet in my one year of experience to validate me to vote against them either. In the end, do your owe due diligence and your mileage will vary. Definitely look at the other competitors before you settle. Wilson Homes is a fair choice but I imagine it wouldn't be difficult to find a better builder. read more

Wilson homes is a joke unprofessional is understatement. Please do your self a favor and go with another company that would appreciate your business. Details of experience will be posted on my google review!!!!!! read more

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Worst customer service and workmanship. Terrible built home and we were told they would fix the items we pointed out but wait a year this way we can come back and fix everything at once. Year came and they made every excuse not to fix it. Do not by a Wilson home read more

As a realestate investor I would stay clear from buying a Wilson home. Installs from electrical, shower doors, roof tiles, stucco, choice of contractors, especially their lack of customer service, I can only advise buyer beware.I 20yrs experience with new home builds in different areas of California and by far they have been thee worst. I only hope the time I am taking to share my experiences, will help any hard working families from making a costly and stressful Choice. The pandemic had/has almost nothing to do with the poor service they provide. Only the low end quality materials they now use to complete their homes. But the overall installs choices with licensed and non licensed workers with their lack of customer service is sadly their downfall. Buyer beware and God Bless. read more

Nicole and Doreen were incredibly kind, responsive, and knowledgeable the entire time from looking at homes through getting my keys earlier today. The homes are gorgeous and built very quickly! read more

i live in a wilson home in regent park been here almost 2 years have had nothing but issues cabinets never got fixed windows touch up painting stucco work and so much more the warranty department is horrible they never answer there phones and never return your phone calls and never respond to emails worst people ever i would not buy a wilson home read more

We purchased a home here at Elev8ions and we are so happy from the moment we walked in the office we were greeted with patient's, courtesy and smiles from the sales staff. They were extremely busy but answered our questions with genuine care about what was best for our family and turned us into homeowners despite the rude interruptions of other people coming through. I have a lot of respect for these ladies as this was one of the busiest offices we had visited and they managed to juggle all of us ( this must not be easy day in and out). We were most disappointed with the rude demanding public, the interruptions of others as if only they mattered more than us being demanding of the ladies. The professionalizm of this staff was truly amazing, smiled answered their questions and moved forward with us as if no one was rude and demanding. That was impressive!! I can't say thank you enough for the Elev8ions staff for caring about us and everyone who walked through their office. Thank you again!! read more

This is our first home. We fell in love with the model home and was very excited to move our family of 5. Everything was great up until we did the inspection. The outlets on the islands weren't working and we were told that someone would be out to come by to fix it before we moved in. Our move in date was May (2020) and after many emails no one was able to come out. We were then later told that if anything it will be fix at our one year mark. Well when that came up, we were then told that because we had change the lighting in the dining area and had a secondary fridge out in the garage, that was the problem as to why the outfit never worked. Now what kind of bs is that when we already informed them at the walk through inspection? Not only were we denied but there was no other resolutions. On top of that, all of our cabinets were shifting and halfway falling apart. On the back of the cabinets on each shelving was supposed to have more nails installed to hold up the shelves but that was never taken care of until we kept bugging them about it. We understand that we were hit with Covid but these things shouldn't have been an excuse. Warranties are put in place for these very reasons. We just hit our 2 year mark and now we're noticing more cracks on the walls, but what can we do? We're stuck here until we decide sell. Before I forget, did I mention we have to pay for HOA ($86/monthly)? With shitty neighbors that have no respects and have guests over to park in front of our house on weekends is our biggest pet peeve. Nothing is being done except when they mail out the monthly bill and they attached a paper with a "do not park in front of your neighbors house" bulletin. In conclusion, we do not recommend Wilson Homes. Do you research and never settle for the first choice. Always ask a lot of questions and make sure things being promised are being written down. read more

My husband and I just recently purchased a Wilson Home at Regent Park. We sold our country home of 33 years to downsize and make life easier. We are in our 60's so finding the perfect home to live out our golden years is important to us. We looked long and hard! We visited most all of the Clovis's new home developments, some more than once. Wilson was the one we kept returning to. Wilson Homes offers a good standard package. A lot of what is offered as standard, is what most builders consider upgrades and the Eco2 is a plus! The Wilson Homes are nicely constructed. Their Builder Forman Jennifer is great! She's on top of the building process and keeps things moving in a timely manner, which I'm sure hasn't been easy to do with all this rain we've had! A big factor in our decision to purchase a Wilson Home is because of a great lady! Susan Sheedy, Community Sales Mgr.-Regent Park. The moment we met Susan we liked her! We were greeted with a great smile and a friendly hello! She answered all of our questions and we had a lot of them. She is and has been through out, very professional and honest! Susan got to know us and new exactly what we were looking for. Susan represents Wilson Homes well but at the same time is respectful and helpful to buyers and future buyers. This is a good balance! She works hard at her job! We would pass by on our route home and would see her car there after 5pm on many occasions and I'm sure they close at 5! I can't say enough nice things about this lady! Wilson's Corporate Office should be proud of Susan! I'd like to give one more shout out to one of Wilson's Regent Park preferred lenders, Kristin Lucas. She has made the loan process easy for my husband and I. We are not that up to date with technology and how documents are processed these days. Kristin is very knowledgeable. She has sat down with us whenever needed and helped us tremendously! She's such a sweet girl! Thank you, Susan, Kristin, and Jennifer for a positive experience!!! read more

Visited the new Citrea homes by Wilson and was assisted by Jeni and she is awesome!! She went above and beyond to explain the whole process to us. Detailed overview of floor plans and what comes included, and the even gave us a sneak peek of a floor plan we were interested in that wasn't modeled. We are so excited to hopefully work with Jeni and buy a Wilson home! Can't wait! read more

I have a House built by Leo Wilson in the Wyndover subdivision for over 14 years. I love my house. Wilson homes a quality and I have had no problem in 14 years. I personally don't know the Wilson's so this is not a friend thing, I just have to give credit where credit is due. My daughter also bought a Wilson home and has no problem. I love the attention to details. read more

Save your money and buy from another builder. They were previously a great builder but unfortunately they have gone way down hill. Between a almost 8 month delay and excuses, to flooding the entire house. No communication and a rude sales staff at regent park. Buy from another builder read more

Wilson Homes - Wilson homes quality save your money. If you want a good home that cares about its customer go to one of the other builders. - General Contractors Near Me - Fresno, California

Wilson Elev8tions in Clovis on Leonard and Gettysburg was terrible. I know for sure I will not be purchasing my first home at their location with how terrible the office staff was. The two gals in the office didn't know anything specific about the homes they offer and they seem too busy to accommodate all of the guests. They were too pushy for a deposit while not knowing the specifics about the homes. They didn't have the answers to a lot of the questions I was asking. This is a big purchase and I'd expect them to be more educated and knowledgeable on what they are selling, but they're most definitely not. I've been to many new home builds and this was by far one of the worst experiences. read more

Extremely disappointed with the customer service I received from the Elevations associates. So disappointed that I didn't bring in my $5,000 check for the home. Very unprofessional & impolite. Ended up going to LiV and couldn't be happier!! Incredible customer service & able to answer all of my questions. read more

I purchased a Wilson home back in December of 2019. On my contract that I Initially signed showed a picture and model number of the sink that I desired and thought that I was going to get. When the final walk-through took place, the sink that was installed was different than the sink pictured in the contract. Which is the sink I was under the impression of getting in the house. This situation along with other minor fixes the house is great. However, I am very disappointed in how they have handled the situation of getting the correct sink installed and helping me out. Today I was informed that they will not do anything to replace the sink and that I am on my own. I don't believe that they handled the situation well. I am currently looking into small claims court about this. read more

I am currently in the process of purchasing a house from Wilson homes. We had originally decided on a home in Chadwick III but wanted to explore all of our options. We visited the other local home builders, and it seemed like we were always met with "I don't know" or "No one has asked that yet". We were very keen on having 15' plus for RV parking, and getting the overall size on houses was a challenge. We went to the Regent location to look at model homes and met Denise Melkonian. She was extremely accommodating, and drive over to the Regent Locan location twice to open houses for us, and go through options. She was extremely knowledgeable, enthusiastic, and had answers to all of our questions. In the end, due to needing a larger lot size, we stuck with Chadwick III. If you are looking for a homebuilder who will actually give you answers I suggest you give these guys a try. read more

This is my 2nd new home purchased through Wilson. My first home was great. Few problems and what there were they handled beautifully. With my 2nd home there has been nothing but issues. Initially the front door was broken during construction, it was a safety issue as well as being poorly "repaired". In literally had at least a dozen no show appointments to get it looked at and finally replaced. It literally took a year and more than a dozen appointments where I took off work and no one would so up, and no call. Office staff chance constantly. In July, the one year mark of moving in, I noticed some minor cracking in the grout in the secondary bathroom. It was after days after the one year anniversary. Now in February, I have a seam of cracked grout and tiles. The crack keeps getting wider. Wilson said its probably not structural, grout cracks. That was about a month ago. I checked the grout in my entry way at the time and it was fine. Last night I noticed that there is probably ten feet of cracked grout all the way down the entry way and almost into the living room. Also cracking in the master bath. Clearly there is some issue. After the ridiculousness with the front door I dread dealing with wilson again. I'm worried that all the tile is going to eventually have to be ripped out, which is about 1000 square foot of tile. I already know from purchasing new tile from the dealer that it is difficult to match now, plus the added expense. The bathroom is already going to cost at least $2600 to repair. I dont even want to think about what the entryway could cost if needed, and I dont know if they cracking has stopped yet. This is only since I noticed six months ago. I dont visibly see any structural issues at this point but I very much regret purchasing this home though Wilson. My first house was great. This one the philosophy of Wilson about producing a quality product is clearly gone. I've dealt with rude emails from office staff in the warranty division. People are constantly fired or quit because of the working environment. This is not the same company that Leo Wilson first built. The chances over the last couple of years have been to produce a cheaper, less quality product. All the door knobs dont work right. Sink handles are stripped and need to be replaced. I moved in 18 months ago and have had more repairs that needed to be done then I did the entire five I was in my last home. I'm really not looking forward to dealing with their office again. I very much regret this purchase. I saw in another revue some saying being told its ONLY a $300k house. I was told the same thing so I know that attitude is true. I'm a single mom and teacher and I've worked multiple jobs to provide for my kids. Being told its ONLY $300k is infuriating. Please choose wisely. I very much regret buying this home, and I may end up here until I retire or longer which makes me scared for what else MAJOR can go wrong that they will claim is "normal" but really isnt. Buyer beware. read more

After hearing about how Wilson Homes treated my friend who just bought a house with problems, I will never buy a house from them and will tell others not to as well. read more

Overall, I would not recommend a Wilson Home unless you are looking for a long term headache. In the beginning everything sounded great and went awesome. However, throughout the process the sales team, was non responsive at many times or unavailable at many times, very unprofessional, and did not offer any information unless you asked specifically about it. Fast Forward to the move in, there were very minor issues with the house besides one huge issue the incorrect sink was installed. In the contract the picture of the sink plus the model number is completely different than what we received in our home. Aside from that, it took over a month for ANYONE at Wilson to respond to us with an answer about this issue. I understand we purchased a home that was "Only" 300k, but I would expect the same services as a 1million dollar home owner. I guess working hard for your money is worth nothing to Wilson. Also as of today we were officially(over a text to a realtor) were informed we are not getting our sink. Needless to say we WILL be pursuing legal avenue to get this right. If you decide to go with a Wilson home, ensure your DOUBLE checking everything, and the best of luck! read more

We bought a home in the Summit subdivision in 2001. Our purchasing experience was very good and Wilson did custom features for us including a garage laundry sink. My disappointment is with the quality of our house. It is apparent the finish carpenters who worked on our house were either amateurs or under the influence of booze or drugs. Our pantry shelves are not level and they dealt with butt-joint gaps and misaligned door moldings with a caulking gun, a poor substitute for skilled workmanship. Our stucco developed so many cracks that I had to patch the cracks myself and paint the entire exterior of my home. The patches made by the sub-contractor were not properly done, the cracks opened immediately. The texturing sprayed on our walls was too wet and applied unevenly. We had a leak inside a bathroom wall and I have had to replace many components, especially light fixtures. Wilson Customer No Service refused to smooth out a ridge in the sheetrock of our family room ceiling. In my neighborhood, the Construction Superintendent appears to have NOT adequately supervised the subcontractors and Wilson threw the homes up too fast and used some cheap components. He may build a good custom home but my mass produced home has had alot of quality issues I have had to fix. I would not buy another Wilson home. read more