Office staff is confrontational and nurse (Mia) was wildly unprofessional. Dr. Barnes couldn't be…read morebothered to check into patient's concerns. Staff failed to follow through with intake for new patient, treated my child as a patient for 2 years and then declined to treat him, stating he was not an established patient. I have never been so mistreated at a medical establishment. While pharmacist was on call trying to get refills, Mia made the comment that if we needed $4.00 so bad to come by the office and she'd give it to me. I heard this myself as the phone was on speaker. Money wasn't the issue. Getting the prescription refilled was. After calling to talk to Dr. Barnes about the problem, unsuccessfully, I was called back by the very same office staff the next day with a written statement from the doctor which was dismissive at the very least. He couldn't be bothered to call a patient back with a legitimate problem. Appalling behavior for a medical practice. I would not recommend this doctor to anyone.

Dr. Barnes has been our family doctor for 10 years. He and his staff are friendly and professional…read more His location right next to Freeman Hospital is convenient as well. His prices are in line with other independent physicians in the area.

Always accommodating and professional. Love the reminder call the day before and appreciate the…read morefact they do lab work in the office. Centrally located to physical therapy and Freeman East for x-rays as well, always a plus.

Smart mouthed front office. Visit #1 the office changed my appt. 3 times to end up at the original…read moreappt. The girl chewed me out for being late, finally realized she was wrong. Visit 3 out of town on business, appt. was scheduled for next week, called pharmacy for refill of sleeping pills. Pharmacy called back to say Dr's office refused. I called the Dr's office, only to be chewed out again for rescheduling last appt. I explained we were very busy setting up a new business and the Dr's office told me, "Everybody's busy, but if you can't keep your appt.'s we can't refill your prescriptions." I asked to speak to the Dr & was told he doesn't talk on the phone. I changed Dr's. No time for such rudeness in my life.

Staff is very friendly & we have been seeing Dr Pfeffer for over 7 years now. He is super…read moreaccommodating & through. We are very, very happy.

Took my two children here just last week for routine well visits. The staff was kind and caring but…read morethe exam room we were in was lacking in cleanliness. There was no paper on the table and it looked a little dusty. The next morning both my kids woke up vomiting and had diarrhea all day. It turned out to be a 24hr stomach bug but I'm positive they picked up something in that nasty exam room.