Wow! I have been a patient for over a decade and love Dr Barnes but just got told today when I tried to make an appointment that I would have to pay a $50 fee for rescheduling or canceling three appointments in the last year with less than 24 hour notice! The last appt I canceled was when I was sick and they couldn't get me in that day and so they scheduled me for the next day and that morning my sore throat was gone so of course I canceled! The other two were checkups scheduled every six months in advance that I rescheduled and did end up going to! I have never not shown for an appt, but life happens and rescheduling can be necessary. I understand cancelled appts mean lost revenue, but that is why they can have a waiting list to call to replace cancellations, lot's of healthcare office do that. When the doctors office is more focused on the bottom line and their money than their long time patient's continued patronage it's time to move on and find a new doctor. Also, the front office and phone staff are rude, and the person running the social media reviews is rude as well. Again Dr Barnes is great, too bad he doesn't know how his patients are treated...he did tell me in an appt once that he has an awful time finding good employees....looks like it!!!!Wow! Been a patient for over a decade and love Dr Barnes but just got told today when I tried to make an appointment that I would have to pay a $50 fee for rescheduling or canceling three appointments in the last year! The last appt I canceled was when I was sick and they couldn't get me in that day and then the day that I finally could go my sore throat was gone so of course I canceled! The other two were appointments that I rescheduled and did end up going to! When the doctors office is more focused on the bottom line and their money than their patient's health and scheduling it's time to move on and find a new doctor. read more