Very unprofessional ER. staff was uncaring. it was play tine for them with a waiting room full of…read moresick folk. We waited 10 hrs and left. not the way to run a business. Very embarrassing. The staff could not give us a time frame after 10 hours.The Desk explained some were on a 18 wait. Don't get sick. My wife was in great pain because of large kidney stone and nobody cared. they took note.Beware

Long wait but staff was kind and helpful. The area was clean. The process was efficient but…read moreunfortunately short staffed. You can sign in and save your place if you can't wait

I've had a couple of family members here the last couple of years…read more When you have aging family members, you know it's critical anyway you look at the situations. There's been a few hospital stays and a couple of surgeries. Doctors have been caring. The nurses have been very helpful and supportive. The other staff members are just as friendly and helpful. Their cafeteria and staff has been very friendly and welcoming. I've had to make some coffee runs! Overall, a beautiful hospital. Ample parking. Clean bathrooms. Friendly staff.

Went to Joplin Mercy Hospital ER yesterday (7/20/26) waited over 7 hours and never got to see a…read moredoctor, nurse practitioner or jack squat. Cleanliness was atrocious. The nursing staff in the admitting office was unfriendly, if you went up there to ask a question they ignored you for several minutes. Several people gave up and left the ER without any care. Very poorly managed!! They were busy, but patients were not being moved through efficiently. One family had been there almost 12 hour and were still there when we gave up and left.

I've had so many negative experiences at this hospital that we now only go there if it's absolutely…read morelife-or-death (heart attack, car wreck, etc.). Otherwise, we make the 40-minute drive to Joplin. Two years ago, my daughter had a herniated disc in her back. At Via Christi, they told her it would heal on its own and didn't even give her a day off work. It didn't heal. We went to Joplin, and she had surgery a month later. I also went there for severe hip pain, barely able to walk. They said it was just water on the joint and that it would resolve on its own. It didn't. Two months later, I ended up having a hip replacement. I had hip dysplasia and was bone-on-bone by the time Via Christi saw me. An orthopedic surgeon scheduled surgery within days. The final straw was about six months ago. I have a partial bowel obstruction, and my gastroenterologist told me to go to the ER. I live in Pittsburg, so I reluctantly went to Via Christi (now Mercy), hoping things had improved under new ownership. They hadn't. When I arrived, the staff basically said, "What are you doing here? What are we supposed to do?" I explained my doctor had sent me there, but they treated me terribly--like I was wasting their time and inconveniencing them. Yes, there are some decent staff members, but most have the worst bedside manner I've ever seen. After everything I've been through, I won't trust this hospital again until real changes are made.

It's a hospital, and not somewhere you really enjoy spending your time, unless maybe you're…read morevisiting someone who just had a baby. But when you have an ill family member (in this case, my dad), you want it to be at least tolerable. And that's what this place is. The people are friendly and it seems like an okay place. The cafeteria has soft drinks/tea for $.75 and $.50 refills, so that's not bad. They have a $3.00 breakfast special, and although I added a biscuit, it bumped it up to a $5.00 breakfast. It wasn't that good of a biscuit. They say they have free wi-fi but I never could get it to work. I didn't ask if you needed a password, as it wasn't that big of a deal, but if I were going to be there a long time and had my laptop, I sure would! The elevators and stairs are clearly marked, and easy to find. The fourth floor waiting room was fine. We would head down there when the nurses needed to take care of dad's personal hygiene. I really wouldn't wish anyone to have to stay here, either as a patient ot a family member visiting a patient, but if you do, at least you know you'll be in good hands.

Absolute shit show of a hospital. AVOID AT ALL COSTS. They discharged my family member saying he…read morewas completely fine, just had whiplash. Took him to a real hospital the next morning because he was having trouble breathing and he had a partially collapsed lung and his back was broken in 3 places. The doctors and nurses in Nevada should be ashamed of themselves.

I rushed my mother to the ER here a few weeks ago. She had a rapidly developing tooth infection…read morethat was causing her so much pain and she was nauseous and started to pass out. When we got to the waiting room, she hit the deck... face down on the floor and unresponsive to touch. She was taken back, where the staff proceeded to essentially tell fart jokes for 2 hours while she was passing in and out of consciousness face down on her hospital bed. She begged them multiple times to help her and they proceeded to laugh a bullshit with each other in the other room. At about the 2 hour mark, she had enough... and walked out and yelled at them. They agreed to help. Then continued to delay and talk amongst themselves. It had been roughly 3 hours when she decided she needed to leave. Wr began walking out as the staff made rude remarks behind us. As we got to the parkinglot I approached my vehicle and opened the door. I asked my mother a question and got no answer. She was lying facedown on the pavement behind us... she had fainted again from the pain. I picked her back up as she regained consciousness and carried her back into the waiting room begging the staff for help. They proceeded to give me lip. She passed out again and hit the floor. The head nurse is now arguing with me while my unconscious mother lays in the waiting room floor between us. I grabbed my phone to film and was threatened by the doctor "it's a federal offense to film in a hospital" He didn't want evidence of what he was doing. Police were called on me and I was escorted off the property, unable to stay with or pick up my horribly sick mother who I was now certain had acquired at least one concussion. She was wheeled back while a fat lady copy and some 5'3 beta midget dwarf patrolman told me that if I tried to come get her, I'd be arrested. I went home... tried talking to my mom... she was still being given the runaround. Her friend caught news or what was happening... walked in there and threatened to Sue. The doctor exclaimed something along the lines of "oh please she just needs an ibuprofen" My mothers friend pryed her mouth open to reveal a disgusting inflamed section of gums surrounding my mother's tooth. She was given an antibiotic shot immediately and was taken home. It goes without saying... but I'm taking you guys to the cleaners in court. $1M for every IQ point my mother lost when she banged her head off the pavement, on your waiting room floor, and everywhere else. That Doctor should be in prison. And I don't know his name... but if he reads this... a night in jail is a small price to pay for correcting the attitude of someone who thinks it's okay to hurt a man's mother. Had I been a less forgiving person, you would have been wheeled back there right next to her to wait 5+ hours for help. Guy belongs in h#ll. Truly. God forbid... If he gets someone on drugs in there or frankly anyone without iron self restraint... he will also need a dentist and a whole bunch of veneers. I think about how likely that is to happen in a place like Nevada and it cheers me up a bit.

The social workers are mostly good but the client is limited to the 40 hour schedule. So what do I…read moredo when I'm having a hard time after hours and weekends.

I was a patient here. said No thank you to a gummy worm at like 11 am. Got told "a moment on the…read morelips is forever on the hips right" by the therapist... it's clear in my chart I have an eating disorder. then when I told other staff that made me uncomfortable I was told I didn't have to attend her next session and would be given an alternative assignment. that assignment? explain what It means to be entitled(obviously directed). i wrote saying "a moment on the lips is forever on the hips" is entitled. she yelled at me in front of all the other staff and patients and said I was disrespectful and needed to learn to seek positive attention instead of negative. this place sucks majorly.

Dr Roberts is so kind, knowledgeable and helpful. Everyone in the office is wonderful and after…read moremany many years of trying to figure out my health issues I have finally found someone who really helps!

Dr. Anne Roberts is so amazing! I have MTHFR and I can't express how much she has truly helped me…read more I feel better now than I did when I was younger. I highly recommend anyone who is struggling with health issues to go see her.