i love this gym. clean, nice staff, and chill people all around. great equipment, and they are…read morealways adding more!

Great gym, great atmosphere with new and clean gym equipments (Arsenal and Rogue). They also have…read morefriendly staff and great coaches, I worked with TJ and he helped a ton.

Updating my reviews: Stopped going to the Marlton location on Route 73 because their bikes on the…read moreupstairs cardio floor are a DISGRACE! Broken TV connections and missing bottle holders (who steals plastic inserts?). Gym floor cramped and almost NO social distancing. Anyway, I'm a fan of the Staff at the LA Fitness in Mount Laurel (Route 38) as they try very hard to keep the place clean and in working order. Weekends are an issue, but it's because they need more cleaning staff -- lots of places are short-staffed so it's the world we live in nowadays -- but the guys do hustle on weekends to try to keep up with stocking locker rooms with paper towels and serve the members and guests at the same time.

DO NOT ACCEPT THE "FREE PERSONAL TRAINING SESSION" HERE ESPECIALLY IF YOU ARE A CUTE YOUNG WOMAN…read more Predatory and Unprofessional: Serious Safety Concerns at Mount Laurel Location My experience during a "complimentary personal training session" three days ago was disturbing and made the environment feel predatory and unsafe. I was paired with an older male "trainer" whose comments, behavior, and high-pressure sales tactics were deeply unprofessional and disrespectful. What I experienced was not actual personal training. Instead, the session included manipulative and sexually harassing comments, including contradictory statements about my body and him dramatically claiming he needed to "save my life" Harmful Management Inaction What made this situation so egregious was the direct involvement and subsequent inaction of the manager, Ben. He was sitting nearby the entire time, witnessed the trainer's manipulative and harassing comments, and still chose to sit idly by. This was an incredibly unethical failure of management that actively reinforced the predatory environment. Internal Staff Concerns and Prior History The manipulative behavior was so blatant that when the trainer attempted to involve another male employee, the employee refused, even stating, "This guy does whatever he wants around here and gets away with it." I later learned from staff at a nearby LA Fitness location that multiple members at this Mount Laurel location had previously reported similar concerns. Despite these prior reports, I was still paired with him, which raises serious questions about member safety and oversight at this facility. Positive Exception I do want to note that Jared was very kind, respectful, and professional when I joined the first day, and I truly appreciated his customer service. This gym would be a safer and more welcoming place if more staff demonstrated the same professionalism and care that he does.

As someone who's gone to this gym from time to time, there are a few pros & cons that I will list…read moreout in detail to help you better understand as to whether or not this gym is for you! Pros: The gym has a LARGE amount of amenities. There are two basketball courts (which are also used for pickleball), an indoor lap pool with hot tubs, an outdoor swimming area with slides (at an extra charge). There are classes, a ton of different machines for both cardio and lifting, and a really clean and upscale atmosphere. People tend to mind their own business and the staff have on average been helpful, at least in my experience. There is also a kids "daycare" if that's what you call it. A lot of parents will use this so they can have time to work out and actually work. There's a little area right next to the cafe that has tables and outlets. I see a lot of people with MacBooks doing work. They probably work remotely. Who knows. Cons: The price point for this gym is definitely the highest of them all coming in at $220.00 a month per person. IF you are married or you can prove cohabitation, you can add an additional person on your account for around $100 a month. This gym definitely has a crowd that is very gymcentric. This isn't a bad thing. But some people who are looking for a more chill or less intimidating atmosphere may think twice. I was one of these people until I decided to just not care. But that's easier said than done. The gym can be exceptionally crowded at peak hours. So if you plan on going daily I'd do my very best to avoid late afternoons on weekdays and nights on weekends. I was hoping the bathroom situation would be a little better but, there seems to be 2 bathrooms for ladies and men of course (from what I've seen). And with the amount of people there sometimes, it can be a little bit hectic. The locker room is fine and the showers are just average. At the price point of $220.00 I was expecting some futuristic pod shower than also does your taxes but, we all can't have what we want. The outside swimming area is an additional monthly charge, by the way. Conclusion: So take it or leave it. The price point is HIGH, but there are a lot more amenities and options for machines than any other gym out there. Is that justified? I don't really know. So three stars. Until they have a robot that does my taxes, then it might go to 4.

Supposed next-level fitness chain that purposely prices themselves to winnow out the Planet Fitness…read morecrowd. Honestly, it seemed insanely crowded with the usual suspect machine hogs and the perma-tanned preening that you can enjoy for free on South Beach. Pro-tip... you can probably outfit a fairly decent home gym for six months of dues. But what do I know. Three stars for the grins.

Mat gave my wife and I a tour of the gym today. He was polite and very helpful. Great guy, will…read morebe joining the gym today. Thanks Mat

This facility has recently undergone a major change in equipment. Despite their promises of being…read morean "intimidation free" environment, the current proportion of free weights and "body builder" space far exceeds the amount of space for simple machines. They have removed most of the easy to use standing weight machines so that there is now a wait for that equipment and they are all very close together. Unless you are a fit body builder interested in using free weights, do not believe the hype this place is NOT for you. The company has changed focus and has changed their core values form "non intimidating" to a focus on "strength" directed to their largest segment of 18 -44 year olds. if you are not young fit and interested in getting "strong" they don't want you there.

Very well designed club located by the Virtua outpatient facility and across from the Centerton…read moreRoad shopping center. with large modern gym, good equipment, indoor track, a studio for exercise classes, nice lap pool, a heated pool for aqua fitness classes, hot tub, sauna, steam room, and excellent trainers.

This used to be called Virtua Wellness back when it opened in around 2015. It was a sister location…read moreto the nice one in Voorhees that was included for around $68-$70/month back then. As years went by, the customer service declined even at the old ownership while prices rose, and it closed during Covid in 2020 for good. About 2 years ago, in 2023, it reopened under the new name. I tried it out to see if it was better or improved, but it's not. In fact, it's worse. Now, they charge around $115-$120/month, close an hour early at only 9pm on weekdays, the customer service is so bad it would be laughable if it wasn't so unprofessional at that rate of $115/month. When I joined two years ago, front desk girl wouldn't stop flirting with me when I walked in. I had to complain about it after a month. Tried again recently to see if it improved, but no, it's even worse than two years ago, which was worse than ten years ago. There's no way I'd pay over $75/month for this place, if that, but I'd pay 150-200/month for NAC, Lifetime in Princeton, or other luxury gyms. This is an LA Fitness parading around as luxury. The location and old architecture might convince you at first, but once you've been there a few times, you'll see.

Week after week. Broken equipment, poorly maintained, the place needs a bath!…read moreFalls on deaf ears for general maintenance and repairs.

Very poorly maintained cardio equipment. Constant broken and. In-repaired equipment. The entire…read moreplace needs a bath. Repair & maintenance requests seem to fall on deaf ears.

This place should be fumigated. It literally smells. The temperature of the indoor pool is actually…read moresuffocating and the air quality is a half a step away from becoming a biohazard.

Don't ever get sick or have to go to a hospital while having a membership they will ROB you and…read morewon't care. They drew money from my account for 6 months and I haven't came in due to medical issues and I still don't get a refund. THIS PLACE IS A JOKE I WILL NEVER BE BACK. Shame on you!

Being a gym rat most of my life, it's tough to find a gym that isn't overly crowded and kept clean…read more Crunch Fitness has great check-in representatives and keeps the place nice and tidy. Be sure to be aware of peak times, like lunch and right after 5pm on weekdays. All in all it's a good place to go. However, this location did charge me double for one month plus my annual fee. It was about $125 plus another $125 charge. When I spoke with the manager, he seemed to listen and try to fix the issue. After a week of waiting for my refund, I called again and a different person took the call this time. They said they have no record of me talking to anyone. At that point, I became frustrated. $125 can be a good amount of money. So I went to the location in order to get this hiccup resolved. About three days later my money was back in my account. Purpose of the story is that mistakes can happen, but they fixed it without any attitude and really listened to my concerns.

Sorry, but don't even sign up. I came in for a quick tour in the middle of the day, No one was at…read morethe desk so I waited a few minutes for a gentleman showed up. I explained I had Silversneaker plan and wish for a quick tour. He handed me a tablet to fill in my information (name, email, etc), but I did not click on the 3 boxes approving sending me spam, etc. When I told a woman who appeared at the desk I did not wish to receive text, etc, just a tour, it seemed to throw her off. The gentleman came back and not having the boxes checked also threw him off. I restated I just wanted a tour and asked should I just go home? So he just bristly walked me through the work out and did not mention the pricing until as asked if I would get everything on Silversneakers (of course not, but this dude need the tablet with all the boxes checked to give pricing). I thank him and left. My feeling was the two people working the desk last job was in fast food...

I always feel comfortable to come here in the morning, really nice and quiet…read more Everyone is nice and polite, love to come here in the morning.

My sister has a premium membership, so she pays $20/month and can bring a guest each time she works…read moreout, so I always tag along with her when I'm in town. A regular membership is $10/month, so she's basically paying 2 memberships to be able to bring a guest. I think those prices are great, though. I don't know where to start with Giant. I love it more than the gym I belong to. There's plenty of equipment, and I never see broken machines waiting for repair. I don't think there's fans, but it does feel like there's good airflow in the cardio rooms. The treadmills charge my iPod and I can plug my headphones into the machine itself and use the dials to control my playlist. The run is smooth; I can run longer on their equipment than I can at the gym I belong to, or the treadmill at my house. There's a pretty good selection of weights as well. The gym is never very crowded, and I never have to wait long (if at all) to use equipment. I feel more comfortable working out in a less crowded environment- I feel as though I have more privacy. Honestly, I'd join Giant myself in a heartbeat if there was one in Blue Bell, PA. We seriously need better gym selections in this area of PA.

We are from Arizona and needed a gym for the week. La fitness wanted 20$ a day per person this spot…read morewas 10$ for 3 days or 20$ for two weeks for drop in. The gym had everything we needed. Extremely clean and super nice staff up front who welcomed us. Highly recommend:)