Updating my reviews: Stopped going to the Marlton location on Route 73 because their bikes on the upstairs cardio floor are a DISGRACE! Broken TV connections and missing bottle holders (who steals plastic inserts?). Gym floor cramped and almost NO social distancing. Anyway, I'm a fan of the Staff at the LA Fitness in Mount Laurel (Route 38) as they try very hard to keep the place clean and in working order. Weekends are an issue, but it's because they need more cleaning staff -- lots of places are short-staffed so it's the world we live in nowadays -- but the guys do hustle on weekends to try to keep up with stocking locker rooms with paper towels and serve the members and guests at the same time. read more

Really filthy gym. The bathrooms are dirty and smell. The equipment is old and in bad shape. The equipment doesn't get fixed. There is no reason to go to this gym. It should be closed. read more

DO NOT ACCEPT THE "FREE PERSONAL TRAINING SESSION" HERE ESPECIALLY IF YOU ARE A CUTE YOUNG WOMAN Predatory and Unprofessional: Serious Safety Concerns at Mount Laurel Location My experience during a "complimentary personal training session" three days ago was disturbing and made the environment feel predatory and unsafe. I was paired with an older male "trainer" whose comments, behavior, and high-pressure sales tactics were deeply unprofessional and disrespectful. What I experienced was not actual personal training. Instead, the session included manipulative and sexually harassing comments, including contradictory statements about my body and him dramatically claiming he needed to "save my life" Harmful Management Inaction What made this situation so egregious was the direct involvement and subsequent inaction of the manager, Ben. He was sitting nearby the entire time, witnessed the trainer's manipulative and harassing comments, and still chose to sit idly by. This was an incredibly unethical failure of management that actively reinforced the predatory environment. Internal Staff Concerns and Prior History The manipulative behavior was so blatant that when the trainer attempted to involve another male employee, the employee refused, even stating, "This guy does whatever he wants around here and gets away with it." I later learned from staff at a nearby LA Fitness location that multiple members at this Mount Laurel location had previously reported similar concerns. Despite these prior reports, I was still paired with him, which raises serious questions about member safety and oversight at this facility. Positive Exception I do want to note that Jared was very kind, respectful, and professional when I joined the first day, and I truly appreciated his customer service. This gym would be a safer and more welcoming place if more staff demonstrated the same professionalism and care that he does. read more

Gym equipment is old and broken/missing items. Informed the front desk and they said there was nothing they could do about it. Not with an attitude like that! Treadmills randomly shut off mid-run so be safe out there! If someone could recommend a nice local gym it would be greatly appreciated. New to the area and this place isn't it. I honestly don't know how management keeps a job here... read more

DONT JOIN THIS GYM. Most equipment is old and broken. Some of the Dumbbells are cracked with no label on them. Treadmills are old and falling apart or don't even turn on. The lockers are falling apart and the bathrooms are filthy. This gym is a dump read more

All equipment is broken and entire gym is crowded and dirty. 40-50 a month is not worth it at all and when I called to cancel membership they told me to come in person instead of telling me I could just do it online. I'm very surprised they are still in business and have members. read more

It has what you need to get in a workout. 80% of the treadmills are out of service, the sauna doesn't get very hot. Other than that the gym is basic read more

LA Fitness - Women's sauna - Gyms Near Me - Mount Laurel, New Jersey

$20 for a day pass is insane. Every time I come in here there are new people working , they can't keep staff it seems. Wonder why. equipment is clean , but other than that... not greatz I haven't met too many friendly staff. they push sales in you very hard. Told them I didn't live here and didn't have any La fitness near where I lived and they continued to ask me if I might be interested in a membership. Just weird read more

Would not recommend. No air in the workout rooms for 2 months. They claimed they are waiting for air filters. Huge fans in rooms do not work properly and will blowout the outlets. Not clean in the bathrooms. Only concern about making a profit because of good location and good instructors but the overall cleanliness and air quality for working out is poor. read more

I love this gym ! All the amenities and the equipment are up to par, sauna, pool, and the basketball court is always packed !

Beyond frustrated. I've been a member of LA Fitness for about a year and a half. I signed up for personal training sessions about 8 months ago. For 6 months I was charged $260/month (for 4 25-minute sessions)... on top of the $43 a month I was paying just to go to this gym. My trainer was lazy. Never pushed me. Wouldn't pay attention to set counts. Never set goals with me. Talked the whole time. And never worked on a diet plan with me. He cancelled several sessions on me the morning of and would show up high and reeking of marijuana. Twice now he didn't even call or cancel a session that I showed up for. After my 6months of training was up I was still being charged 260/month for the sessions I still had on my account (that I paid for). It's been a stressful last couple months. I finally cancelled my membership and training. Came in at 7am today to use the last training session on my account... which my trainer confirmed last night. And he no call/no showed. I asked the front desk if he called and they didn't seem surprised at his behavior. For a "professional" Fitness corporation I'm very disappointed. Taking my money to Life Time Fitness even tho it's farther for me to drive. Will never come back to La read more

Since the new cleaner Angel started, the place has been highly noticeably cleaner!!! So much so that I had to go up to him and ask his name and express my gratitude in person!!! I thanked him and assured him how grateful I am at the level of cleanliness he's brought the facility back to! Ive seen some of the same dirt stay in the same spot for over 3 months prior to his arrival. I've been a member at this facility since 2011 and I've seen many staff members come and go! Thank you! read more

I have been a LA Fitness member for almost 9 years. My home gym is in Mt. Laurel, NJ. There were a few management changes through these years. I have never felt that they are very helpful until I met Tyler D. A young men always polite, patient and professional. I have the issues with my membership renewal due to the Medicare Insurance changes. He worked with me and helped me to figure out the solution. This is the best quality of Customer Service! I recommend all my gym friends talking to Tyler if they have problems. Jennifer T 12/18/2022 read more

Powerhouse Gym, Planet Fitness, McGuire Fitness Center, Rutgers Fitness Centers...etc. I've been to my fair share of gyms and I have never encountered such contempt from an employee. I sincerely hope Kellen, or whatever his name is, doesn't represent the LA Fitness staff as a whole. The "tour" I received from him was an absolute joke. It included me being directed to his desk and not being shown around the gym itself. I was asked a series of questions and then asked if I wanted to sign up. No, I don't want to sign up. I want to tour the facility to see if it's clean (cleanliness is a huge issue at my current gym which is why I was even contemplating switching gyms), check out the equipment, and see how well stocked everything is. I can't really do that from a desk nestled near a window now can I? If I could give negative stars I would. Save yourself money and go to Planet Fitness down the road. read more

Nice pool facility. That's all I use. Nice staff. Convenient location with good parking. Never over crowded.

The Mount Laurel, Rt 38 location I've been attending since it first opened, back in 2006. I've seen a lot of people, members and staff, come and go since that time. This location has had an especially difficult time retaining decent custodian employees (which may explain why so many of the club's members have been complaining for years over cleanliness issues). However, this tide started to turn about 8 months or so ago when a new custodian was hired to work during the days. The man has been tireless in his efforts to keep the place tidy. And he's friendly too. Nor am I the only veteran member who has noticed the improvements that he has brought. Now, if management would only hire a couple more of him to work other shifts, the place would be magisterial in no time. read more

Horrible cancelation experience; LA Ftiness of Mt. Laurel does not deserve any stars. Please be aware once you complete the LA Fitness requested form to cancel your gym membership they will call you everyday and send emails atleast twice per week to collect billing. It's unfortunate they spend that much time calling someone that has not used their facility in over 6 months. They should take that same energy for calling to collect to make sure their members utilize a service they pay for. LA Fitness should do a better job with their level of service instead of lying and stating the cancelation form was never recieved. That is not an ethical way to do business and makes the company look dishonest. They leave messages about the representatives needing to make their commisions. They also e-mail a confirmation that the cancelation was received. read more

Everything is broken here, I only come just because it's on my way. Horrible service from management just bunch of idiots they hired. All of the treadmills are broken fyi and the sauna always have an issue every other day. All the machines are from 2006 that's when I first started here so imagine. read more

This LA fitness has the rudest staff I have ever come into contact with. The staff is ill prepared and discriminatory towards those with disabilities. A loved one and my self were members of this gym, unfortunately he was in a car accident and suffers from cognitive and physical disabilities, and is currently wheel chair bound. For 8 months he was in the hospital / not medically approved to go to the gym. instead of charging him his normal $20 a month, they charged him $10 a month so he didn't have to another $300 to resign up. When he was able to go back into the gym, staff did not know how to work the pool lift, it was dirty and the battery died while he was in mid air. The staff attempted to change the battery while he was still on the lift, until I told them that was unsafe and to lower him back into the water to change the battery. When we were done, I was unable to go into the mens locker room and he was unable to go into the woman's locker room so they put us in the pool storage closet with chemicals, poor lighting and no chairs or grab bars. Also in the pool area the manager spoke about his financial and health history in front of other members whom we did not know. When asked if he could have an extra guest come to support him and transfer him, we were sat sat down and given many options on how to refinance his plan including increasing the monthly rate or canceling his membership and then paying over $100 for another start up fee. We did stay with this gym as he has paid a lot of money, but have recently found a much better gym at virtua in vorhees which is worth the drive as they are accommodating, prepared and knowledgeable. Every time I have spoken to someone from here about these issues they diminish them, are rude and ignorant to ADA guidelines. read more

This LA wasn't bad, the outside building of it was cool looking, there was friendly staff, the equipment and everything was fine, can't complain here read more

Recently visited this LA Fitness and enjoyed the informal conversation I held with Tyler, who's a great staff member of the establishment. My visit was real brief but I was greeted and accommodated correctly. Would definitely return to this location in the near future. read more

This gym is pretty great for cardio, machines and free weights. They pretty much have everything you could want for traditional training. They have plenty of benches, squat racks, one power rack, dumbbells up to 125lb. There are plenty of treadmills, ellipticals, stair climbers and a few rowing machines. They do not have bumper weights, kettle bells, box jumps, chains, ropes or prowlers. The is an indoor pool with hot tub. Each locker room has showers and a sauna. The staff is friendly and the trainers are decent. All in all this a good gym to do traditional training. If you are looking for a gym to support advanced training you should look elsewhere. read more

How could ANYONE give this gym anything less than 5 stars is beyond my comprehension! I've been weight training since the 80s and had memberships to countless gyms including Gold, World gym etc and by far this place tops them all. the management staff and all the staff for that matter are top notch. the abundance of equipment is mind boggling! Being an ex bodybuilder and all over the country including the Mecca, Golds in Venice beach CA has nothing over this place. If your local or even a little further distance it's worth the drive. PS even when at peak hours they have so much equipment you won't be waiting for that guy playing with his phone hoarding that bench etc. they have way more read more

This LA Fitness on Dearborn Circle overall declined this past year. Broken equipment takes months to fix. A lot of machines are old with the plastic/leather coverings coming apart and not repaired. The dumb bell "culture" is terrible. No one puts them back in order. They are all over the place - no organization at all and some of the dumb bells are falling apart. Only one set of 55lb dumb bells and they are a safety hazard - falling apart. I've never belonged to a gym with so much old, broken equipment. It's also not as clean as it used to be. Mats are dirty and not cleaned often. No soap in the men's bathroom on multiple occasions. The only reason I still belong is because Virtua Wellness gym shut down and this is the next closest gym with enough equipment that I like to use. If another gym would open close by, I'd be done with this place. At this point, it's the worst gym I've ever been a member. The attendants I've seen just sit behind the desk staring at their phones. read more

I have been a continual member to many LA Fitness Gyms in PA and NJ over the last 11 years. And this one is the dirtiest, most disgusting filthiest gym ever. Including other very old and bad gyms like Ballys. 1. The floors in the mens locker rooms is always dirty with dirt and debris everywhere. 2. The sauna room smells bad and walking on the floor is super gross 3. The Jacuzzi should be called the J-scuzzy..the water is dank and foggy, and it actually smells like sewage. 4. Today I saw a cockroach in the locker room. 5. Floormats for individuals in the aerobic rooms are rarely or never cleaned. 6. I got athletes foot for the first time in my life and I have a hunch where I caught it- took weeks to go away too. 7. The showers are atrocious, mold on most walls, you'll frequently find discarded used band-aids there, the shower curtains need to be cleaned. 8. I asked the desk person to tell management to clean up on two occasions- with no visible results or changes made They even recently remodeled this gym less than a year ago and the machines and floor out front look good and you would never know the horror story going on in the locker rooms and sauna/jacuzzi/pool area. It's truly the opposite of a "health" club. read more

I was visiting MT Laurel gym while out of town. I brought my Pro Result journal to work out on my off day with my personal trainer. For starters they have their training station closed off from the gym, which is unfair. Secondly one of the trainers was very RUDE. He was training a lady and told me to move over because he needed the equipment. Which was rude! I was finishing my last set and stepped off and he pushed it over and said I got it. I'm not attending the gym for free not getting person training for free. My home base gym doesn't treat clients that way ! read more

I recently joined LA fitness at this location. I really like the equipment but not the overall cleanliness. This place serves my purpose because I'm not fond of the nearby planet fitness or Giant in Delran. My experience of joining was a little overbearing and quite unnecessary; it seemed like a car sales pitch and I quickly interrupted the staff member signing me up. And I responded "just tell me what is the cost and what do I have access to"!!! After joining I was introduced to one of the personal trainers and he tried to give me his pitch and quickly dismissed the need for his service; I mean I have been weight training for over 20 years and have ran several long distance races. At age 43 I maintain a pretty high level of fitness and I wasn't in need of there personal trainer and I made that clear to both the salesman and the personal trainer at my initial signing. However even after making that clear; I received 6 additional phone calls from there personal trainer Joe trying to sign me up. After each phone call I said I wasn't interested and he continued to call me. These phone calls came from a similar number of a family member so each time I answered interrupting important work meetings. I am not sure how much clearer I needed to be???? These calls annoyed me so much that I contemplated canceling my membership. Lastly my observations while weight training were a little disappointing. Weights and equipment were scattered all over the floor, which is literally an accident waiting to happen. The men's locker room cleanliness was disturbing. I observed fecal matter on the wall in one of the toilet stalls; as harsh as it sounds men's locker room in public gyms are generally fifthly. I just wish these issues we're addressed. I'm not sure what type of environment people grew up in but a locker room in this condition would cause me to have least contact in that area or use better hygiene. I literally saw people walking bare footed.....which is disgusting in a public gym......has anyone heard of shower shoes???????Besides theses issues I generally like the gym they just need to work on the sanitation and keeping things off the floor in the free weight area to prevent accidents. Overall ok gym just some fixable issues that a decent manager should address. read more

It's okay here. You get charged more than you should, but it is a nice gym. Also if you don't pay on the due date you will get harassed a little bit. You couldn't even walk into the club without them asking for their money. read more

Recently have been going here, I spoke to Tyler very nice guy and very helpful the equipment seemed great to me, not a bad experience at all, will be going more often! read more

I visited LA Fitness for the first time and the staff was extremely helpful, especially Nathan! Facility was clean and had more than enough equipment. I definitely recommend this gym. read more

I sure hope that people who come to this gym have a lower monthly fee... the spin bikes were ancient. While traveling, I attended a spin class at this location and was shocked at the age of the bikes. They have a thumb shifter for the resistance that is basically an on/off shift..nothing in between. Come on LA Fitness, at least provide consistent equipment. read more

The only good thing about this gym is the sauna. I came back from college and after 3 years.. 3 YEARS, they still have the same dirty and old treadmills and weights that they've had since they opened more than 15 years ago. Ridiculous. It's so dirty read more

As someone mentioned, there are a lots of people most of times and the restrooms are not clean. Restrooms smell and one time i complained of dirty toilets and it didnt get cleaned for next 1 hour. I had complimentary training session. The trainer exhausted me so bad(may be to show how cool and strong his exercises are) and I had a backache for few days. Trainer was asking me to do the exercises with heavier weight and very fast. That moron didnt know that weight exercise is to be done slowly with correct motion, not the speed. anyway, i was here because its closer to my office. I should have listened to some of my colleagues who asked me not to join this gym. the worst policy of the gym is if you want to put your membership on freeze for a few months, you need to pay $10 a month, that prompted me to cancel my membership. I've had membership of FFC in Chicago, that was really cool and clean gym. Otherwise, the equipment and the layout of the gym is good. read more

I was visiting family in the Moorestown/Philly area for just a few days, and needed a gym that would be able to work with me, given the fact I was not in a position to sign any long term contracts; I just needed somewhere to go that was not a POS and was willing to accommodate my needs, as I was only going to be in town for about a week. I showed up at this facility, as it was located approximately 1 Mike from where I was staying. I commend the staff, who listened to my unique situation, put together an agreeable contract, and sent me on the way too get my lift on. Visiting from San Diego, where there are gyms just about everywhere, I must say this gym does it right. It's clean, the equipment is top notch, huge facility with hoops and a pool, and a comfortable locker room. I would highly recommend this gym to anyone looking for a legit gym. If I lived near here, this would definitely be my spot. read more

I really love this gym it's very clean and the staff are pretty chill and laid back. They have a pool , basketball court, boxing room and upstairs. The only reason why I didn't give them 5 stars because their milkshakes are a little high. Also the boxing room could use more equipment. Other than that it's a really cool gym. The trainers seem like they all get along pretty well with each other. The different machines they have are very nice. read more

Compared to the Cherry Hill location, this place is like a welcome oasis. The machines are all relatively new, the staff is pretty good, and the layout is awesome. The bad part is that it's busy, and the upstairs area gets hot because of poor ventilation. Because of that, if you've got a stinky person next to you, you...might start gagging. Other than that, I've got no complaints about this gym. Is it as big as the Cherry Hill location? No. is it nicer? Most definitely. read more

3 and a half stars: I went here while on vacation over the weekend and was impressed for the most part: Customer service as freindly and efficient. However you had to sign up for the spin classes which I did not like. Furthermore the spin bikes themselves were ancient. They have to update that immediately. Gym was small and not packed with too many people. Bathrooms were clean as well as locker room. Not too bad but could be better read more

Front desk ask me for 5 dollar because I don't have access to this area. I walked around and decided not to stay and he told me that payment is already made without refund. Feels like rubbery and I decided to cancel my membership. read more

Have been a member since they opened. I go in do what I need to do and leave. I have children so a good daycare was a must. A little crowed at times but not that big of a deal. It does seem like a treadmill or two or three are broken and hand sanitizers are at times empty. Yeah the bathrooms could be a little cleaner but I don't use them much. The girls working in the daycare however are great! Some better than others. Sad to have seen a few go though. I was actually going to cancel my membership until I started doing KICKBOXING on Saturday morning and I have to say the girl/women is UNBELIEVABLE!!! Upbeat fun music, down to earth, and kicks my butt just what I need. I wish she taught more classes. The best class I have taken by far! If she ever left I would be crushed! I agree with what someone else wrote...VERY creepy in the PM! read more

Great fitness center. It's little expensive but good infrastructure. They have presence across the country and lot of activities besides just cardio and weights. One thing that bothers me is that it's crowded all the time during the week days. read more