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    The Northport Inn - Space just inside the Bret door, stunning table!

    The Northport Inn

    (14 reviews)

    $$

    We spent an awesome wknd away at the NorthPort Inn. The rooms are beautifully appointed with great…read morecolours and bay views. The proprietors are proud to show you this amazing property they have renovated. We enjoyed breakfast which included gourmet cheeses and jams, homemade granola, even homemade scones! The town is lively offering great eateries and entertainment. Our evening included live jazz music and wine in the LēLu Cafe on the entry floor. If you take a little time away, consider this Inn with all its uniqueness and you will love it as much as we did!!

    I really wanted to like this hotel. The room itself was very nice, and we specifically chose this…read moreproperty because it presented itself as a boutique hotel experience. Unfortunately, what happened during our stay--and the way it was handled afterward--completely changed my opinion. Our room had a significant fruit fly problem. This wasn't one or two flies that we happened to notice. They were throughout the room, landing around our belongings and water bottles, and when we woke up in the morning there were so many that they were around our faces. I took pictures because I couldn't believe the number of them in a hotel room. We had been traveling through Michigan for the week and stayed at multiple other properties without experiencing anything remotely similar. We also travel to Northern Michigan regularly, so when management explained that there is a short period each year when fruit flies can be particularly prevalent in the area, I understood the explanation--but it didn't explain why this was the only hotel room where we encountered them at this level. I brought the issue to management's attention and gave the hotel an opportunity to make it right. I was initially offered a 15% refund. I explained why I didn't believe that was an appropriate resolution, and management took my concerns back to the owners for further review. I was ultimately told that the owners had decided the 15% refund would remain their final resolution and that nothing additional would be offered. I declined the 15%. I've worked in hospitality for 25 years, and what disappoints me most isn't simply that the room had a problem. Problems happen in hotels, restaurants, and every other hospitality business. What defines a hospitality organization is how it responds when something goes wrong. For a property positioning itself as a boutique hotel, I expected considerably more care in both the condition of the room and the response afterward. Being awakened with fruit flies around us is not an experience I consider acceptable, regardless of the season. I'll include my photos with this review so people can see what we experienced and make their own judgment. I don't enjoy leaving reviews like this, and I gave the property an opportunity to address the situation privately before posting publicly. Unfortunately, after the owners determined that 15% was their final resolution, I felt it was important to share an honest account of our experience. The room had a lot of potential. The hospitality surrounding the problem did not.

    Willowbrook Mill - venues - Updated September 2026

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