I can't tell you how happy I am with this choice of medical care for my kiddos!…read moreDr. Fasehun is the most genuine and thorough pediatrician that I have ever met. Appointments are not short. If you like fast appointments then this is not the right practice for you. I was able to sit and chat with the doctor about my son for an hour and a half, and get into detail about his health history. I have never felt more heard, as a parent. I am happy to know that my child's doctor actually cares about his well-being, and doesn't see him as a statistic, like the practice that we switched from. This is a small (1 doctor) practice, and Doctor Fasehun and Samia are the best! We really appreciate their care! Definitely don't let the little new patient interview process deter you, because this is the definition of good medical care in my opinion!

Never got a chance to actually see this doctor. Had to answer a million questions from the…read morereceptionist who was the rudest person I have ever came in contact with. I found another doctor that took my son right away.

I had my daughter 2 years ago and ever since I've been going to Lakeside Pediatrics-Children's…read moreWisconsin. Her doctor, Dr. Christine Jolly... is AMAZING!!! I love everything about her. Not only are the doctors amazing, but the office staff are super helpful and their greetings are so warm when you walk in. Everytime i walk in i am so comfortable. Couldnt have picked a better doctors office for being a very anxious mother.

My children have been patients at this clinic for 16 years. Since the changeover/merger this…read morelocation's knowledge and service has tanked. The direct phone number sends the majority of calls to a call center outside of the clinic. No one is informed or helpful at the call center, that's why the patients dial the direct clinic number. Each time my family has an appointment, processes have changed and there is new red tape and hurdles to jump through. My children all take medication daily. Getting their intended, planned and scheduled refills between appointments is an absolute nightmare. We are in every 90 days for required check ups and are treated each time like they don't know us and ask the same questions as if it is not medication the children have been on for over a decade. We are treated like we are new rather than the fact that all their staff has turned over and they are all the new faces. The staff does not take the time to know their patients and their families. It is like a factory reset each time we walk in the front door. I'm shocked at the lack of care or concern they have for vulnerable children.

Update: Two grievances later, and I'm back to square one. Clinic Manager, Michelle, has provided…read moreinformation that is in direct conflict to what is documented in my son's medical chart. Skip this clinic and go somewhere else, and if you need to file a complaint, go right to the state and JCAHO, because this clinic manager will lie to cover herself, no matter what documentation says. My children have been seeing the same pediatrician since 2017. Last year, he moved to this clinic. Today, my boys were to be seen for their well-children visits. My oldest has a skin condition, and wearing a mask for even a short period of time causes a viral wound to open on his face and he will have this open wound for weeks. He is on a daily maintenance antiviral to prevent this wound from opening, even without mask wearing. This med is prescribed and managed by a dermatologist WITHIN THE CHILDRENS' WI SYSTEM. When I spoke with both the nurse and the clinic manager, they told me that they didn't care what the mask would do to my son's face, that my children would not be seen unless my oldest was wearing a mask. Three hours later and my children are now established with a non-CHW pediatrician. My children will still be seen by their specialists at other clinics. It's clear that this clinic does NOT put their patients' physical well-being first.

Zero stars. The organization and communication here is terrible. This is a standard clinic, but…read morealso overflow for our pediatrician when they can't fit patients in. I would never return and have told our pediatrician we would rather wait for an appointment then go back here. I hear similar comments from others. Every process is so convoluted and counterintuitive. They never answer the phones. Health care is too expensive to be treated this way.

I have to start by saying that I am disappointed in the negative reviews I see on here. We moved to…read moreIL in 2025 and have had NOTHING but excellent experiences with the Lindenhurst office. They always get our kids in quickly and the morning sick visits are VERY convenient and efficient. The providers and nurses/MAs are always kind and knowledgeable, and the front desk welcoming and helpful. I wish I could remember everyone's name to give them the individualized acknowledgement they deserve, but as of today, Cindy (sp?) and Melissa made my day and I sincerely appreciate their timely assistance. Thank you, ladies! You excel at what you do and should be commended for it!

Okay, providers. A $100 yearly service fee is now being enforced! This is okay if the providers are…read moreoutstanding or you use them all the time, but it's unnecessary if you only use them for annual physicals.

I've been taking my kids to Dr. Sapp for 20 years - there isn't a better Dr. out there and I like…read moreknowing the same Dr has seen the changes in my kids and recognize anything wrong or different . He always spends time with them and answers all our questions - great office and easily accessible .

I will not be returning here after what happened today. There apparently is no nurse on staff and…read moremy baby's vaccinations were done by a medical tech who had no idea what she was doing. She(med tech) could not give the Rota virus (liquid vaccination) by mouth so She had asked me if I can give her the oral liquid. So I had to do it for her and she gives two shots to my child and then pokes herself with the needle and her blood is falling on my child. She wasn't wearing gloves and She quickly leaves the room bc she says she needs another band aid bc my daughter is bleeding so much.....when it was her (med tech's) blood that was falling on my daughter and while she is gone I'm wiping away the blood and am furious at this point. She comes back and sees there is no blood and says ohh I thought she had blood on her. I am ready to leave and complain to the lady sitting at the front. She realizes something happened bc my face said it all. After telling her what just happened she goes to Tell the doctor and returns back to me and just apologizes on what happened. You would think the doctor (Dr. Sapps) would come out and apologize about what just happened but he did not. Will not return to this place and don't recommend this place to anyone!!! I'm all about people learning, but when you are learning you need to be supervised by another professional very closely! I'm so disappointed with this office and how they run their clinic! I would never want anyone to go through what I went through. Come to think of it....they never had any checklists or questionnaires for the mothers or for baby like most other clinics have!

My daughter was refused medical services because she has two insurance: Blue Cross Blue Shield and…read moreMedicaid

Typical bullying pediatrician's office. Repeated visits for the same issue with no resolution or…read morevaluable advice. Discriminatory and pressure you to do things you've already said you aren't comfortable with (giving a 2 year old mirilax daily for the rest of their life). They make you feel bad and pressure you to get the flu shot every year even though I know how worthless it is and refuse. Their attitude is basically an elitist know it all practice that it's their way or the highway.

What I don't understand is doctors offices make you adhere to a scheduled appointment and then I…read moreyou don't show up you get charged for missing it. Joe about when you show up and end up waiting for two hours. Can I charge them for my time? Good knowledgeable staff and Doctors

My daughter was administered an expired vaccine and the doctor refused to let us know if the person…read morewho administered it was qualified. They never apologized the doctor said that I should be happy that she let me know. Not apologizing or reassuring me that the person who administered the vaccine was certified and it was just a mistake that will never happen again raised a red flag. For the safety of my daughter, I decided to switch providers.