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    Willow Bath and Vanity

    3.7 (34 reviews)
    Closed 9:00 am - 5:00 pm

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    Alys 30" Vanity in Evergreen. Bathroom not finished yet, still needs work. Vanity is beautiful, just the right pop of color.

    This is my 3rd time using Willow and Bath for our construction needs. The quality is amazing, all plywood and dovetail drawers for most vanities. The quality of the paint is top notch. The wide variety of tops really can fit any needs. I wasn't happy with how one top turned out and was able to replace it. Whoever chooses a natural wood product needs to be aware that wood is not man made and has natural grain imperfections and a wider variety in the grain. I think people don't know what to expect. No two natural finish wood products will be 100% alike. I've been very pleased with the quality and the service of this company. They were always ready to accommodate our needs. If you go to this location, Masha is a wonderful sales person to work with. I'm thankful I got to work with her and will definitely be back.

    Please see pictures below in comments. I spent a lot of time researching vanities and after doing my due diligence, landed on Willow Bath and Vanity. The online customer service was very helpful in helping me find the vanity best for our project. We ordered the Manhattan vanity in white oak, and it came on schedule. That is where the good ended. From an initial view, all seemed good with no damage from shipping. When space allowed, we finally fully unboxed the vanity and saw the terrible quality of this vanity. As the pictures show, the workmanship is sloppy at best. One of the doors was actually split where it had been milled together. Globs of wood filler are in the corner of each cabinet or drawer. It was appalling that whomever runs quality control would let this go. When we first reached out with the issue, we were told it is the natural characteristics of the wood. That told me one of two things- they have no idea what they are talking about or did not actually look at the pictures I sent. I was next offered a furniture repair kit, which again would not solve our problem. Eventually, we were able to send back two of the doors and one drawer to be replaced. We went through a few different drawers to find some that looked of decent quality. I spoke with someone who bought this vanity, or one of the other reeded vanities, several years back. Hers looked nothing like mine and said that their quality must have gone downhill . The doors we received were better. But the more I looked at this vanity, and still look at it, the worse it gets. Every single door or drawer has an issue. We were unable to return the vanity, as we had broke down the packaging it came in to give us more space. Please be aware that this is in their return policy. The onus was on us for this, as we should have read more closely. We were partially compensated for the issues, but still do not feel even with the money off that the vanity is worth this money. With so much back and forth, it was just easier to end it. And now we are stuck with a piece of crap that we spent several thousand dollars on. I would have hoped that a return exception would have been made based on how terrible of a product they sold to a customer. This is really something they looked at before they sent out and said "Yes, this is a product our company stands by." But here I am writing this review. Although the rep we worked with was kind and attentive (and probably had little control over the warehouse,) I would never, ever recommend Willow Vanity to a single soul. This is not worth your money. Find yourself a local cabinet maker who could make you the same vanity with better craftsmanship. I hope that you consider our experience when shopping around for a vanity.

    Three 24" vanity styles

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    2 months ago

    Seamless delivery, driver was friendly. Arrived on time, communicated well. Would use for delivery services again.

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    5 months ago

    Amazing quality! Love our new vanity. The customer service was excellent! I plan to order skirt in the future. Highly recommend

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    Ask the Community - Willow Bath and Vanity

    Review Highlights - Willow Bath and Vanity

    We are from California and stumbled across Willow's vanities online for our bathroom renovation.

    Mentioned in 2 reviews

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    UniOne GA

    UniOne GA

    2.7
    (26 reviews)

    I am so glad to have found Panda. I searched everywhere for a company to remodel my kitchen. Their…read moreprices are competitive and they are willing to go the extra mile for you. I met the manager/owner David. He was more than accommodating. The quality of the cabinets and granites here are great! The edges of granite were fabricated perfectly. They were exactly what I wanted. The outcome of the kitchen was very well done. The installers came in and did their jobs with no scratches and bumps along the way. Customer service is very good. I don't understand the reviews here that are talking about the bad customer service they received from them. The times I went to their showroom, I was treated with respect along with the other customers that were there. Not only will I recommend them to my friends and family, I plan to go to them again to update my rental home too.

    We worked with Jimmy on a basement renovation that included installing a large marble slab behind…read moreour fireplace. Less than a year later, the marble has developed significant cracks extending from multiple corners. When we first reported the issue, we were told someone would come out to inspect it, which they did. However, after the inspection, we never received any follow-up. Despite multiple attempts to contact the company and get the issue resolved, communication has been extremely poor. The final response we received was essentially that because the project was hired through a contractor, they did not know what caused the problem or who would be responsible for the replacement costs. Since then, our messages have gone unanswered. At the end of the day it was their product and their install that has failed yet they refuse to take responsibility . Also, completely ignoring a customer after a major installation failure is unacceptable. The lack of accountability and follow-through has been very disappointing and I would not recommend doing business with them.

    Bath Fitter

    Bath Fitter

    4.2
    (11 reviews)

    My installer, Markerry Hatten, was great! He was on time, knowledgeable, worked clean, answered all…read moremy questions and made my bath fitter experience great. The sales team, especially Brian Wheeler was also fantastic and followed up before and after the install. I would recommend using bath fitter for anyone looking for a new and beautiful bathroom/tub/shower. I'm really happy with the whole experience. Thanks bath fitter!

    Though we had a couple issues with the ordering process with Bath Fitter, we were ultimately…read morepleased with the end result. Our installer, Fredrick, was great. He did a fantastic job of putting in our new bathtub liner, keeping us apprised of the process and explaining how best to maintain the liner. Fredrick gets five stars from us. Now for the couple issues. The first liner was the wrong size, so a replacement needed to be ordered. This was mildly frustrating because of the delay, but not the real reason I docked a star. That star was docked because of the financing through Wells Fargo. I misunderstood how it worked and had the most infuriating experience getting my questions answered. Wells Fargo was no help at all (seriously, they'll make you wish you used a loan shark instead). Tim, our Bath Fitter salesperson, was great at first, but ghosted me when I had questions about the financing. Crystal and Maureen in the Norcross office were helpful, though, and the matter was finally resolved after three frustrating days. At the end of the day, we're happy with our bathtub liner and would recommend Bath Fitter for anyone considering getting one. It looks great and is a more affordable alternative to replacing the existing bathtub. Just be sure to ask a lot of follow-up questions regarding the financing (e.g., Is a down payment required? How is this credit accessed once approved?) during the initial meeting with the salesperson, as the answers are a lot harder to get once you sign on the dotted line.

    Cabinet & Stone City

    Cabinet & Stone City

    4.1
    (7 reviews)
    $$

    Absolute best experience from the initial contact to the completed job! Shanta was fabulous to work…read morewith, she listened and went above and beyond on every detail! We needed the job done quickly and she not only made sure it was done quick, it was done right and stayed on budget! Highly highly recommend Shanta for any of your cabinet and countertop needs! I would give 10 stars if I could!

    IF YOU DON'T KNOW YOUR PRODUCT, PERHAPS YOU ARE IN THE WRONG BUSINESS!…read more I overhear a conversation that my husband is having with one of the salesman and it is not going well. My husband asks about the weight capacity of their cabinets and the guy steps away to ask a colleague, (strike 1, he should know this). He then comes back and says 20 lbs when the standard is 70 lbs, so there is a problem here because either he thinks we are stupid and don't know the difference, he only pretended to ask the question or their cabinets are really that cheap, pick one. (Strike 2, just pathetic). He then asks why this even matters (Strike 3, ignorance and incompetence will never win my business). Despite this display of incompetence, my husband insists that we stop by the store while we were in the area. Okay, no problem because I made it clear that they were a non-factor for real. As we walk in, I notice that they have the exact same showroom that they had almost two years ago. Now it just looks dark, dated and off trend. As soon as I touch the cabinet door, I can feel the cheapness because these doors are obviously not framed, (for stability and structure), and are very flimsy. The shelves are equally flimsy and when you move the various components who can hear the cheapness as well. Just do your homework and make sure you know what constitutes quality and know what questions to ask. If you know more than the sales person or if they are not able to answer basic questions regarding industry standards, keep looking.

    Willow Bath and Vanity - kitchenandbath - Updated July 2026

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