We had a 18 year old tuxedo kitty who was failing and unable to get around the house. We called our…read moreregular vet and they couldn't do a house visit because of a lack of staff. Mind you we have been with them since the 90's. Regardless we called Fenton River in Stafford and talked to the nicest lady who had someone come over the next day for euthanasia. The ladies who came to our home were very compassionate and professional. I would highly recommend them to anyone who has ever had the saddest experience of putting a family member to sleep when it's their time.

BEWARE - do not bring your pet here. My dog (6 y.o. rescue…read moremix - very healthy, luckily!) had a non-complicated ear laceration surgery at Tolland location, having come out of it with 2(!!) superbly antibiotics resistant nasty bacterias in her - Pseudomonas Aeruginosa and Staphylococcus Epidirmidis. Both are common hospital infections, and the former can live on surfaces (even dry!) for 4 years - so, be cautious! My dog had not been exposed to any other unusual environment or change in routine, except this surgery. I have two other dogs, who are constantly together and have no signs of these infections. The only uncommon thing that happened was - this surgery. If this bacteria is bread in un-/under-sanitary surgical room or hospital (with all facts present - this is the only highly likely source of infection), it's extremely difficult for them to eradicate. ...so, here we are $2k+ and counting! Here is the rest of facts: They took a week (!) to run lab/test results for Pseudomonas A., which is susceptible (conveniently) to only 1 recommended antibiotic that get administered every 4hrs. via IV, requiring hospitalization. When they realized I'm not willing to hospitalize my dog, they prescribed an antibiotic that's only intermittently effective against this bacteria, that's got an explicit warning to NOT use in dogs, as it's causing bone marrow suppression. If the above is not preposterous enough, they had just notified me, 2 WEEKS after surgery, that there was another bacteria discovered in that same sample - a staph! My dog contracted 2 nasty and extremely hard to kill bacterias as a result of the surgery. I am attaching a copy of the lab testing result here and happy to share the remainder of documented information with anyone who's still on the fence to keep, take their pet to or start brining them to Fenton River practice. I personally strongly advise against it. The risk to your pet's health IS NOT WORTH IT. My experience with them speaks to incompetence, pet ailment she didn't have before and wouldn't have otherwise that I need to continue caring for weeks, and if I had to apply simple terminology - medical negligence.

Great place have always treat me and my dog Wonderful dr Roy is the best my dog hardy loves how he…read moreis treated

Dr. Roy has been our veterinarian for over 20 years. She has been invaluable in the care of all of…read moreour beloved pets. I have observed countless positive attributes as to her approach to her work, which most definitely contributes to this field of practice. Dr. Roy has an incredible ability to treat a variety of conditions that our animals have had over the years. Some of the diverse health conditions that she has treated include poly arthritis, ACL tears, kidney failure, heart sarcoma, unusual tongue tumor (calcinosis circumscripta), IBS disease and more. She is wonderful at explaining and treating these unusual conditions while bringing a sense of calm and understanding to each medical situation. It makes all of the difference as to how she communicates with us about our animal's conditions. She truly listens and gathers information about the vast array of symptoms that our pets have. She works with us to figure out what steps to take next and provides follow-up assistance to be certain that our pets are responding well to treatments. Dr. Roy goes above and beyond in the medical care of our pets. For example, we currently have a chorkie that came to us as a puppy with several unique medical conditions. Over the course of almost 9 years, Dr. Roy has used her expertise and skill set to treat these various diseases and genetic health problems that our chorkie has in order to help her to thrive. I am certain that it is because of Dr. Roy that our chorkie is alive and well today, and for that we are so thankful! In summary, Dr. Roy helps pave the way for all of our pets to have the best health possible. She helps us find the best way to meet the needs of each of our pet's health conditions for every stage of their lives. She consistently meets the challenge of helping us care for even our most high-need pets with fragile health conditions so that they may have a good quality of life. We feel very fortunate to have Dr. Roy as our veterinarian and we are so grateful for all that she has done for our pets! Sincerely, The Francis Family

My friend took my GSD here when I was out of town and he was having bad allergies and an ear…read moreinfection. Thank goodness!! It is now under control - about 2 years later!! My vet kept telling me it was environment or food but never prescribed anything. I kept switching foods. Dr Diaz gave my dog 1 allergy shot and that was all it took. I'm here today to pick up prescriptions for my friend. The lobby is beautiful and clean! Plenty of parking! It's just a little far for me but seriously considering switching here!

I was client for 3 years. This last visit the vet was very rough with my elderly cat. I switched…read morevets at their request. They cancelled my diabetic cat's prescription even though they had just seen him and there was no reason to cancel the online prescription other than their feeling's were hurt. They clearly care more about themselves than the animals.

Lifelong dedication to animal healthcare is evident here. Time and attention to both pets and…read moreclients.

I have been bringing our family pets to Dr Bach for almost 30 years and have always appreciated his…read morededication, knowledge and care of our animals. Although I have two others vets closer to my home, I travel to see him because I trust him and like him. It's always a pleasant visit with Dr Bach and Lynn. Even though he has reduced his hours, I still plan to go to him until he retires.

I have been going to Town and Country Vet Associates for over 14 years with all of my fur kids…read more The staff is always friendly. Willing to go the extra mile to help me. Dr. Block is a compassionate and skilled vet. They have seen my kids through puppyhood to senior age- dealing with any illness from shots, diets up to cancer. Their primary concerns were always the welfare of my fur kids no matter what time of day or day of the week. Having these professional and compassionate people taking care of my brood makes pet ownership so much easier.

Run. Run far and fast from this place. Do not trust these vets. After a carousel of misdiagnoses,…read moreovermedication and a procedure that left my pet uncomfortable and in pain, I knew this was not the place for us. In fairness, I was sure to address these issues with Dr. Block - who comes here to argue, defend and deny - further evidence of the way customers and pets are treated. The things that were said to me about my concerns were - "I only gave that medication for you, not your pet" - after a routine screening when my pet was wailing in distress - "Oh , they're just being dramatic" - and when confronted with concern for boarding care - "it sounds like you don't trust me so I can't trust you ". After departing and getting our files, I read through and there were inaccurate comments written about our interactions. Medication prices are astronomical and there is unwillingness to work with chewy. No after hours support for any emergent questions that may arise. I feel I made Bailey an honest efforts to work it out with this place, but it's a toxic environment. The front desk staff is great and they do a wonderful job.

Unprofessional. Took my dogs blood without consent. Requested money back from consultation, with…read moreDr. Herman. The sad part is I was referred by a friend to go here. My experience was horrible and will never go back.

After much searching, and getting outrageous quotes from other veterinarians, I found Dr. Hermann…read more(thank you Google) and I am so glad I did. She's very thorough, peaceful, and was great with my dogs, they can be a little persnickety. She explains everything and provides paperwork and images to show what will be done and what was done. Her pricing is very fair and her anesthesia usage once explained to me, erased my concerns. The staff is friendly and kind, there's a gentle approach that you feel as soon as you walk into the reception area. I highly recommend meeting with Dr. Hermann, you will surely place your precious pet in her hands for dentistry, with confidence.

We have been using Conn Trail Kennels as a dog boarding facility for at least 10 years now. The…read moreowners are highly qualified pet professionals! They used to raise and show Malamutes, and so are extremely familiar with the breed shortcomings of our Siberian Huskies. Their facility is older, and doesn't look like a new car showroom, but the care and attention that our pets have received there outweigh the lack of ambience. After all, does the dog really care what the room and kennel look like? I don't think so. As a final caveat, they are reasonably priced, have on-site grooming, AND they have a Cattery too! What a great find! Now I don't have to rely upon a friend who may or may not remember to feed my cat when I'm out of town-fanatastic! I will continue to use their services, and I encourage anyone looking for a boarding facility to consider them too!

From the owner: Boarding and Groomingread more

Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

Took both of my dogs to this establishment I have a diabetic dog and was told that she was going to…read moreget the care she needed and the manager said that he would be the one taking care of both my dogs because my girl has special needs and requires insulin both of my dogs were severely dehydrated when I picked them up they were both staggering having trouble with there balance they were covered in urine both of there beds were covered in urine my girl had brown thick stuff packed into her nose that must have been sitting there for a while causing her breathing to be upstructed my boy was pooping blood they both had severed diarrhea and would not stop drinking water for hours causing them to throw up they were so dehydrated and I am certain that if I would of come back a day or 2 later my girl would of died I was assured that she was taken care of but the owner knows he dropped the ball and did not know how to care for a diabetic dog he assured me she ate and drank all of her food and received her regular insulin dose while all the whole time she was not eating her entire meal yet was still given her full insulin dose her sugar level was over 600 she was in ketoacidosis and I almost lost her the owner did offer to pay the vet bill because he knows what he did but I am very experienced so I was able to take care of her myself Do Better For the Next Dog owners this was horribe that my dogs had to go through this NO STARS