We had a 18 year old tuxedo kitty who was failing and unable to get around the house. We called our…read moreregular vet and they couldn't do a house visit because of a lack of staff. Mind you we have been with them since the 90's. Regardless we called Fenton River in Stafford and talked to the nicest lady who had someone come over the next day for euthanasia. The ladies who came to our home were very compassionate and professional. I would highly recommend them to anyone who has ever had the saddest experience of putting a family member to sleep when it's their time.

BEWARE - do not bring your pet here. My dog (6 y.o. rescue…read moremix - very healthy, luckily!) had a non-complicated ear laceration surgery at Tolland location, having come out of it with 2(!!) superbly antibiotics resistant nasty bacterias in her - Pseudomonas Aeruginosa and Staphylococcus Epidirmidis. Both are common hospital infections, and the former can live on surfaces (even dry!) for 4 years - so, be cautious! My dog had not been exposed to any other unusual environment or change in routine, except this surgery. I have two other dogs, who are constantly together and have no signs of these infections. The only uncommon thing that happened was - this surgery. If this bacteria is bread in un-/under-sanitary surgical room or hospital (with all facts present - this is the only highly likely source of infection), it's extremely difficult for them to eradicate. ...so, here we are $2k+ and counting! Here is the rest of facts: They took a week (!) to run lab/test results for Pseudomonas A., which is susceptible (conveniently) to only 1 recommended antibiotic that get administered every 4hrs. via IV, requiring hospitalization. When they realized I'm not willing to hospitalize my dog, they prescribed an antibiotic that's only intermittently effective against this bacteria, that's got an explicit warning to NOT use in dogs, as it's causing bone marrow suppression. If the above is not preposterous enough, they had just notified me, 2 WEEKS after surgery, that there was another bacteria discovered in that same sample - a staph! My dog contracted 2 nasty and extremely hard to kill bacterias as a result of the surgery. I am attaching a copy of the lab testing result here and happy to share the remainder of documented information with anyone who's still on the fence to keep, take their pet to or start brining them to Fenton River practice. I personally strongly advise against it. The risk to your pet's health IS NOT WORTH IT. My experience with them speaks to incompetence, pet ailment she didn't have before and wouldn't have otherwise that I need to continue caring for weeks, and if I had to apply simple terminology - medical negligence.

Dr. Mordowski was so gentle and kind. Our poor girl is suffering and he was able to help us to…read moremake a decision with care - and compassion. His demeanor is that of a seasoned veterinarian who is not a know it all - but a dr who cares about the animals he sees - and their owners. Thanks doc

We had a fantastic vet visit. To start with, the parking is easy and plentiful. The dog potty area…read moreis adorable and greatly appreciated. The inside of the building is clean, crisp and sharply well designed. The woman who booked my appointment over the phone was extremely kind and accommodating ; we got an appointment for the next day!! The reception folks were quick and knowledgeable. The vet tech, Tiahna, was very efficient and ran our appointment like a pro. Dr. Abby K was exceptional. She was kind, understanding, thorough, very knowledgeable, and compassionate - all the best qualities you want in a Vet. We had an excellent experience.

Always wonderful. Every time one of my piggies is under the weather I give them a call and they're…read morealways available to see us.

We had a deeply disappointing experience at Stafford Vet. When we brought our 1 year old cat in for…read morewhat was supposed to be the removal of one problematic tooth, we were shocked to find out that they had extracted nine teeth during the procedure. We were completely blindsided and misled. The vet did not communicate the extent of the extractions beforehand even after the completion of X-rays. We were not given any explanation for why so many teeth were removed, or why there was no prior notification. It seemed like our concerns were brushed aside. No one present for the X-rays or the surgery was there to give us any answers. We were told that the vet would call us the next day to discuss our concerns. It took us calling back requesting to speak with the vet for 3 days before our phone calls were returned by the vet. She was apologetic, but admitted that we should have been notified prior to the removal of the additional teeth, as well as given an explanation as to why they were pulled when we picked our cat up after the surgery, not 3 days later. This lack of transparency, compassion, and communication is unacceptable. We trusted them to prioritize our cat's well-being, but I now regret our choice. We should have trusted our guts in not returning to this vet after an equally traumatic experience when our other cat was neutered at Stafford Vet. They sent him home without stitching the wound, leaving him covered in blood and with an open incision. We had to rush him back just moments after bringing him home due to the amount of blood, where they eventually glued his wound shut after our concerns were raised. They wanted to keep him overnight, however we refused due to the obvious lack of concern for our cat. He healed nicely at home under our care and supervision. We are quite furious with the decisions made by Stafford Vet, and cannot recommend them to anyone based on these disturbing experiences. Your pets deserve better.

We've been going to Dr. Mordasky for over 20 years and wouldn't think of switching. We find the…read morestaff pleasant, with very little wait time, and affordable. I highly recommend them!

I have really liked the Dr.s and techs. However I am leaving the practice because I have found the…read moreoffice staff rude and disorganized - causing my dog to needlessly suffer from an excruciatingly uncomfortable skin condition. I waited for a week and 3 attempts from 1800petmeds for a prescription (that was to be shipped overnight) to be approved. When I called to inquire about the approval, sometimes the staff could find the request, other times not. Never did a person who said that they'd return my call do so. Once a person answering the phone said that I needed to pay a fee for a non paper prescription - when I said I hadn't heard that before, I was told it was the policy for the past 5 years and was hung up on.

I have been going to Town and Country Vet Associates for over 14 years with all of my fur kids…read more The staff is always friendly. Willing to go the extra mile to help me. Dr. Block is a compassionate and skilled vet. They have seen my kids through puppyhood to senior age- dealing with any illness from shots, diets up to cancer. Their primary concerns were always the welfare of my fur kids no matter what time of day or day of the week. Having these professional and compassionate people taking care of my brood makes pet ownership so much easier.

Run. Run far and fast from this place. Do not trust these vets. After a carousel of misdiagnoses,…read moreovermedication and a procedure that left my pet uncomfortable and in pain, I knew this was not the place for us. In fairness, I was sure to address these issues with Dr. Block - who comes here to argue, defend and deny - further evidence of the way customers and pets are treated. The things that were said to me about my concerns were - "I only gave that medication for you, not your pet" - after a routine screening when my pet was wailing in distress - "Oh , they're just being dramatic" - and when confronted with concern for boarding care - "it sounds like you don't trust me so I can't trust you ". After departing and getting our files, I read through and there were inaccurate comments written about our interactions. Medication prices are astronomical and there is unwillingness to work with chewy. No after hours support for any emergent questions that may arise. I feel I made Bailey an honest efforts to work it out with this place, but it's a toxic environment. The front desk staff is great and they do a wonderful job.

One of our dogs needed ACL surgery during COVID. No one would touch him except Fenton River Vets…read more The surgery was successful, the recovery uneventful and I am a forever customer.

Neglected extreme weight loss in my cat. She's dead now. Only 1.5 years old. Didn't do blood work…read moreuntil her kidneys were already failing.

Never adopt from this agency. They put fraudulent information on their vet records. A dog we…read moreadopted was listed as clear of heartworm. After the vet visit it was confirmed the dog had heartworm. Dog was listed as 45lbs vet record stated 30lbs, actually vet visit confirmed the dog was under 20lbs. Dog was listed as good for families and children. Dog was reviewed to be a bite risk.

We have adopted from them and they were wonderful. Our dogs were brothers and we shared many happy…read moreyears. Looking to adopt again from them.

My dogs are always well cared for at Hidden Acres, and their rates are reasonable. We will continue…read moreto use Hidden Acres for a long time.

Our dog (a 100 lb big baby Cane Corso Mastiff) always gets top notch care, and lots of outdoor time…read moreto explore the enormous fenced property. She loves it there so much she gets all wound up when she sees us packing things that go with her to "doggie camp." It's the best we could ask for, knowing that she's safe and having fun while we're traveling.

Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

Took both of my dogs to this establishment I have a diabetic dog and was told that she was going to…read moreget the care she needed and the manager said that he would be the one taking care of both my dogs because my girl has special needs and requires insulin both of my dogs were severely dehydrated when I picked them up they were both staggering having trouble with there balance they were covered in urine both of there beds were covered in urine my girl had brown thick stuff packed into her nose that must have been sitting there for a while causing her breathing to be upstructed my boy was pooping blood they both had severed diarrhea and would not stop drinking water for hours causing them to throw up they were so dehydrated and I am certain that if I would of come back a day or 2 later my girl would of died I was assured that she was taken care of but the owner knows he dropped the ball and did not know how to care for a diabetic dog he assured me she ate and drank all of her food and received her regular insulin dose while all the whole time she was not eating her entire meal yet was still given her full insulin dose her sugar level was over 600 she was in ketoacidosis and I almost lost her the owner did offer to pay the vet bill because he knows what he did but I am very experienced so I was able to take care of her myself Do Better For the Next Dog owners this was horribe that my dogs had to go through this NO STARS