My dog has gone to the groomers here for years and staff always comes in goes. Lately the new staff…read morehas been nothing but issues with my dog. He is 10 years old and I have never had an issue with him being aggressive. There is now one groomer at this site that always has issues with him. This is a terrible groomer take your dog anywhere else.

I visit this store weekly as i need to get crickets for my leopard gecko and turtle. I've had great…read moreexperiences in the past with a middle aged gentleman who was happy to help me out with grabbing some crickets. But occasionally i am "assisted" by an older woman who is NOT very nice at all. In the past she has given me so much attitude about grabbing the crickets and treats me like i'm inconveniencing her entire day, even when i ask extremely politely. I just visited this location and had to leave. My boyfriend and i stopped in to grab our weekly batch of crickets and patiently waited around for a while with other customers as well. He ended up going to the front to ask her for some assistance and was told "we do NOT do that any longer you can get there bagged ones" there were two sad bags of 10 small crickets left half dead. We are now on the way to Auburn to get crickets. Do better lady.

Just picked up my dog and he looks fantastic, it's like having a 4 legged air freshener, great job,…read morebest part is Laurie understands border collies, he has been to one place in the past and was freaked out when I picked him up. When I got him at best friends, he was happy relaxed and looking great

Took my two fur babies for the first time to Best Friends Grooming Salon and love the haircuts on…read moremy fur babies Jake (tan) & Lulu (blk). Laurie and Linda are friendly and professional. Can't wait for their next grooming in 6 weeks. If you are looking for a groomer, I would strongly recommend them for your needs!

As a professional dog trainer, I have extremely high standards for the trainers and facilities I…read moretake my own dogs to. Pack of Paws is a true gem in an unregulated industry. Their trainers are extremely knowledgable, experienced, and provide great instruction not only for the dogs but also for their handlers. Their facility is clean, well equipped, and run in a safe and professional manner. I have been taking lessons and attending classes there for over 5 years now and I cannot recommend them enough.

Pack of Paws has been a highly rewarding, informative, and FUN experience for my myself, my wife,…read moreand my puppy! I would highly recommend Pack of Paws for anyone planning to get a puppy and looking to start off training on the right paw. I have been going to Pack of Paws for about 2 months and have taken Puppy Kindergarten, attended Puppy play sessions, and am starting Blue Ribbon Obedience this week. I look forward to each class I attend because I learn something new every time and it is so fun! I've only worked with Matt and Morganne so I can only really reflect on these 2 trainers. A quick note, their facility is pretty large. The extra space to move around is great to ensure you're not bothering others and can move your dog around if needed. I took Puppy Kindergarten with Matt and have been going to puppy play sessions with Morganne. I am impressed with both Matt and Morganne. My experience with both trainers is professional, highly informative, and FUN! Both trainers are passionate and appreciate the nuances of training. I'm grateful to benefit from their knowledge and have received a wealth of valuable information from each trainer. When working with Matt / Morganne - The training strategy they use is heavily based on science / evidence-based training, and they believe that training with your dog should be fun! I want to strengthen the bond between my dog and I through training, and I know that I am in the right place to do exactly that with Pack of Paws.

I was horribly abused by the store manager…read more I want to be really up front about this. I will happily comply with whatever store rules someone has, but without signage, I have no way of knowing what those rules are if they're not typical rules. In this case, there was no signage of any kind. I know this because I specifically looked for it. Carefully. That said, read on. I was looking at the chicks in the middle of the store and no one was around to help me. So I went in the enclosure, that has no locks or signage (other than cute signs) and picked up a chick. Apparently not allowed. Oops. The store manager saw me, came over and went *berserk.* She loudly yelled at me in front of everyone in the middle of the store. She wouldn't back down. Instead, she doubled down and was loudly yelling at me, scolding me, and using very rude language. Humiliating! I explained that I didn't know it wasn't allowed and apologized for my error, and had there been any indication that it wasn't ok, I wouldn't have. I told her she was really out of line and unprofessional and that she shouldn't treat customers this way and that they need signage to indicate that something isn't ok. Or a lock! It made no difference. She continued to yell at me, and even defended her terrible behavior!! I insisted she apologize for her mistreatment, and she sarcastically gave me a yelling/flimsy apology, stating something like I'm sorry you're offended. Which anyone with half a brain cell knows is not an apology. Then she stalked off in a huff. As I left the store, she was angrily instructing one of the associates to put up signage. To make matters worse, I called corporate offices, waited on hold for a half hour, and when I finally got to speak to someone, I was promised that a district manager would call me. No one ever did. If you enjoy being abused, please visit this store and see the young female manager, about in her 20's, maybe 30's light brown hair. Will literally never be back or shop or any of their stores again. This company doesn't care about its customers, apparently. A problem is an opportunity to shine and earn a lifetime customer.

I just have to say, that the Sturbridge, MA Tractor Supply has THEE most HAPPIEST and most polite…read morepeople working there, hands down. No matter when I have gone there, during the day or evening, every single person I've ever encountered there have been nothing but friendly, helpful, and knowledgeable. EVERY. SINGLE. TIME. Great customer service is not always great everywhere else, but your employees are simply a joy to deal with! Please keep up the great work and thank you!

Noah's Ark has it All. I live down the road why support big box stores when you can support LOCAL…read more It's a plus to have this shop so close to me. Super friendly staff, the range of food, treats, toys etc. is amazing. All excellent quality and all at great or competing prices. I love coming here just as much as much as my puppies. Highly recommend Noah's Ark Czechia them out!

I have been shopping at this store for a little over 8 years. I cannot say enough about Sandy and…read moreher staff. A few years ago I had a surgery and went in to stock up beforehand. Sandy told me if I ran out she'd bring me whatever I needed. You're not going to get that at a box store. She not only knows about the products she carries but also about the companies that make them. Again, you're not going to get that at a box store. She always has what I need and then some. Do yourself and your pet a favor--get away from the box stores and go somewhere where you'll be appreciated, Noah's Ark.

Alicia is great with our young cavapoo! Chloe loves going to see her - where as she hated going to…read morethe groomer's at Petco. Alicia is always flexible with appointments and is very nice to both humans and animals. You can tell that she takes great pride in her work and really cares for the animals. Her space is super clean and large enough that even if she has a couple other animals there it doesn't feel crowded. We love the way she grooms our dog and she leaves her eye lashes so long that she looks glamorous. So long that I have had people ask if they are fake!

I drive an hour to get my dog groomed by Alicia…read more Do I need to say more? She is kind, meticulous, and provides exactly the service promised, with a smile. I love that you can book completely online.

Pamela, Ryan and Chrissy were the best with my dog Wally. We boarded him a couple times a week due…read moreto a crazy work schedule. They were always patient, kind and accommodating! They are the best!

I have been taking my cocker spaniel there for 5 years now. Service is great and they do a very…read moregood job grooming her. They have even offered to groom her on a Sunday!!!! Carly and I are very happy!!

I have been going to post road for the past 5 years.. from Debbie and Antonia at the front desk to…read morethe vet techs (Kim!!) and their physicians, they always take my concerns with understanding and compassion. They truly listen and acknowledge that my dog is an extension of my family.

Zero stars. Multiple disappointing experiences with the latest finally making me realize it's time…read moreto run from this "business". The staff are unprofessional and rude, and the overall experience is focused on money not on genuine care for the animals or the clients. This is not the Post Road of years past. I strongly recommend finding a veterinary practice where you feel your pets are truly cared for and where basic customer service and respect are part of the experience. Unfortunately, Post Road / Hometown Vet Partners is not that place.

We have three dogs and have had an exceptional experience with Paw Plaza. The staff is friendly and…read moretreats the dogs as their own. A very positive experience with boarding, training and grooming. They take the time to know you and your dog. Unlike other places they don't throw all the dogs together in one big group play. Which was overwhelming for one my dogs. Instead they match the dogs by temperament to ensure a positive experience. Overall we highly recommend Paw Plaza.

I was a former client of this daycare. Overall, my experience was mostly positive. There was one…read moreinteraction with an employee that made me feel uncomfortable due to a comment made about my dog. After learning that this individual is also involved in training, I personally felt that this environment was no longer the best fit for my pet. Everyone has different comfort levels and expectations when it comes to pet care, so this was a personal decision. I chose to remove my original one-star review because I felt it did not fairly reflect the owner, who was always kind and professional throughout my experience. My intention is not to place blame, but simply to share my perspective as a former client. I hope the business continues to do well, as the owner demonstrates professionalism and care.

Joanna did a wonderful job of grooming and caring for my elderly pet. He looks great and Joanna is…read morevery kind & compationet. E. Haight

My dog is an anxiety ridden mess when it comes to getting groomed but Joanna has that magic touch!…read moreHe doesn't even get stressed pulling in anymore. Definetly recommend coming here. :)