Overall, a repair shop I would return to! Engine wouldn't start after accidentally driving through…read more2ft of water in the recent storm - needed a shop close to downtown to tow to. These guys seem like excellent mechanics that know their stuff, and were able to get the water out of my engine cylinders. This place seems like a great shop if you have any weird, out-of-the-norm problems with your car; very confident they'd be able to figure it out and guide you through it, along with any common repairs. Thought about giving a 4 star because the final price was $250 instead of the original $200 estimate. Also, we had to follow up with an additional $40 fix a few days later relating to the spark plugs. Even with these minor pricing issues though, I would still have chosen this place because of their local professionaliam, and is the shop to go to if you need repairs from reliable mechanics not too far from downtown.

I was very impressed by Jerry, one of the owners of Twins Auto. An unusual noise was coming from my…read morecar and I wanted to get it checked before a road trip. Our regular mechanic couldn't check it until Friday, but recommended Twins Auto. I contacted them and was told to come over so a mechanic could take a short drive with me to see what it might be. I called to say I arrived and was told to park. Someone would be out soon. Jerry came out and sat in the passenger seat. He started asking questions after I gave a description of the noise. He explained what he thought it was, and that it wasn't dangerous or harmful to drive. Then he walked around and looked at all the brakes which he said still looked new. He gave me a reasonable price to stop the noise if it was really bothersome, but said his car did it too, and it wasn't a problem. No pressure, no "man 'splaining", just a clear description and solution if I wanted. Knowledgeable and great customer service.

The team at West Omaha Auto Service is always very respectful and helpful. They have been very…read morequick with diagnosing issues and providing great service. Highly recommend having them at the top of your list when looking for services!

I had some type of plastic/fabric bed sheet wrapped around my drive shaft - to the point where I,…read moremy brother-in-law, and my tow truck driver couldn't get it off - and west O got it done the next morning. I've owned a Cadillac for less than 2 months and don't trust any mechanic in omaha, so I was expecting this to be an arm and a leg. They charged me about a half hour service/labor fee - so I was thrilled that it didn't even hit triple digits ($100+). I never write reviews, but I have no reason not to go back to these guys next time. Hopefully that sticks and they become my go-to place I recommend to family/friends.

reasonable rates and skilled!! Fast trustworthy service! Dignosed fix and peace of mind your car…read moreis road ready!

Don's rules. First off, the man and woman who interact with the customers are just the nicest…read morepeople you'll ever meet. The other thing is the services are fast, if it's something routine. The third is I pay way less there than I do at one of the "big guys" up the street. I got an oil change for $60 when I used to pay $100 elsewhere. I'm a guy who's willing to pay a bit of a premium to patronize a local business, but if I can save money and do that? All the better.

The owner of Honest Auto Repair, Larry, was the service manager of a local car dealer's service…read morecenter when I met him. I was introduced to him by word of mouth marketing; a co-worker of my wife's mentioned him to my wife when her vehicle wouldn't run after she arrived to work. We called Larry and he came over with a jump pack, got the vehicle going, said it was the alternator and he could have it ready in two hours. Almost to the minute, two hours later I got a call, car was ready and the price was his very reasonable estimate. The dealership was taken over by new management. They wanted to go with more "industry-standard" pricing and upselling. Larry was not a fan and resigned rather than follow the pressure to pad bills with pre-determined hours for a service, or trying to push additional repairs that may not be needed immediately. Within a month, the dealer had to close the service department, and was towing repairs to a second facility. Within a year, the dealership closed down. Larry opened Honest Auto Repair. He is pretty much a "one man" operation, and he keeps his estimates fair for parts and labor (my brakes were squeaking last November when the first snow fell, and I asked him to check them out. He said he brushed the rust off them, so the squeaking stopped, and quoted me a price to repair them, but said I could probably wait until spring for the work. There was no charge for brushing the rust off. I got through the winter just fine, and in May the brake light on the dash board came on. I took the car back to Larry, and he did the work, for his quoted estimate from November.) He handles the maintenance that he is equipped to do, will make recommendations for anything he isn't prepared to do, and his warranty is his personal commitment to "make it right" if your repair doesn't hold up. It is the way business should be done.

I was recommended to use Honest Auto by a friend. Great recommendation. Pricing is fair, work is…read moredone quickly, and they only do necessary repairs. I have taken my 2009 car to them on more than one occasion for totally unrelated issues. Each time, I am happy with the work and experience. I took my car there one time to get work done and I recommended doing something else to car and they asked, "why?" They asked if I was having trouble or any issue and used the common sense of "if it isn't broke, don't fix it." I think another garage would have seen $$$ and performed unnecessary work. In my opinion, they are truly honest.

My husband dropped his car off here to get a tire plugged around 2 o'clock one afternoon. They were…read moreable to get everything taken care of within a few hours. The two men that I interacted with when picking up the car were very friendly. The inside of the Store and office were very clean and well stocked with snacks and drinks. I would definitely come back if needing more tire repair or having possible vehicle issues.

Christian Brothers Automotive was able to help us in a bind as our alternator failed while driving…read moreour Sprinter van across country. We were able to get a same day appointment, they had the parts needed for our sprinter (which is rare), and had the job complete in just a few hours. Thankfully, they also had a garage large enough for our Sprinter (also rare in our experience). They even accommodated our whole family in their waiting room while they worked (my husband, our 7 month old baby, our 2 dogs and me). All in all, we had a great experience in an unfortunate situation. The customer service was amazing and we highly recommend services here.

We needed help in a pinch of time, as semi truck debris hit our car and we were traveling. They…read morewere super friendly and helped fix our car quickly so we could get on the road!

Had a squeak in the front end of my pickup Had an estimate at a local franchise shop and was told…read moreit was shocks, struts , and a rack and pinion steering mechanism. Around $4000.00 in all. Went to Gene's where I had been before. An hour later he said it was a control arm and ball joint assembly. $800.00. An hour after that it was fixed and the squeak gone. Should never have shopped around. From the lady that makes the appointments to the mechanics, very polite, professional and know what they are doing. Thank you to small businesses. Dick H.

Eric is honest to a fault. On more than one occasion I've brought a vehicle to him for, what…read moreturned out to be, a false warning coming from my dash indicator lights. He checked the vehicles over and reset the indicator lights at no charge. What he DOES actually charge for work is more than fair. I live in Omaha near Midtown and have no problem taking my vehicles to Waterloo for service...

Does not respond back in a timely manner, if at all! Car went in worse with no repairs done after 2…read moreweeks in their care

Honest , reliable. Do not try and sell you unnecessary repairs or suggest repairs you " may need in…read morethe future " . Excellent 142 pt check of vehicles you are considering buying. Not cheap but very reasonably priced.

The lady that they work with for towing was wonderful and very timely, they got my car in to look…read moreat it and everything repaired very quickly, definitely would recommend!