I was recommended to use Honest Auto by a friend. Great recommendation. Pricing is fair, work is…read moredone quickly, and they only do necessary repairs. I have taken my 2009 car to them on more than one occasion for totally unrelated issues. Each time, I am happy with the work and experience. I took my car there one time to get work done and I recommended doing something else to car and they asked, "why?" They asked if I was having trouble or any issue and used the common sense of "if it isn't broke, don't fix it." I think another garage would have seen $$$ and performed unnecessary work. In my opinion, they are truly honest.

Hands down the BEST, MOST KNOWLEDGEABLE, HONEST, MOST REASONABLE mechanic in Council Bluffs or…read moreOmaha area hands down !!! If you're a single girl and don't have a clue he will treat you with respect and will not take advantage of you, not knowing what is wrong with your ride. Larry is awesome this single has been going to him approx 15 years ALWAYS BEEN TREATED FAIRLY!!!

Brandon was very kind and informative throughout this whole process. On May 11th 2026 I brought my…read more2009 Jeep Patriot in because I had a check engine light for the o2 sensor and it was having issues starting. They offered a Lyft ride home free of charge. Diagnostic fee was 200 something dollars. Got called saying my fuel pump was bad and it would be running me 1200 ish with the diagnostic fee included. I bit the bullet and agreed to have it fixed. Didnt feel like I had any options. I was told this would be a start to solving problems but not a definite. (Pretty expensive start, why not start out with the smaller issues?) Then I was told the cam shaft position sensor would need changed. Okay. Another 100 ish dollars. I got another call on May 12th 2026 stating the jeep is starting right up. Awesome. I pick it up, get home a couple blocks away and it stalled on me and had a hard time starting (original issue). I called the shop back and they said I could come back and theyd look at it free of charge but now im just frustrated because I spent 1,388 dollars to have the same issues. O2 sensor didnt get fixed even though the check engine light is on for that. Curious as to why they didnt start out with the sensors, why did they jump straight to fuel pump causing the problem? Im not sure. Excellent customer service in the front desk area but they got all I had in my savings as a working single mother. Ill be taking business elsewhere and get some different eyes on it.

I felt the need to update on the pricing. They used to charge $200 for diagnosing a check engine…read morelight. That is just to figure out what is wrong and not part of what the repair will cost you. Now, I understand that they can't just waste their time chasing codes for free, but yes that was a little steep. I paid it because I needed my car repaired, and I really do like them. That being said, they now charge $253 to diagnose a check engine light. I just cannot afford to pay $250 simply to walk in the door before the repair pricing even begins, so I have had no choice but to take my car repair business elsewhere. They do a fantastic job, the techs are wonderful, the repairs have been good, but they have priced me out of being able to take my car to them. I do recommend them if you can afford them because they do good work. Just be prepared for the price.

I brought my car in because the AC wasn't working, and Lucas Auto Lube & Service helped diagnose…read moreand repair the issue. They replaced the compressor and condenser, recharged the AC, and explained everything clearly. The staff was professional, honest, and respectful throughout the process. The pricing felt fair for the amount of work done, and I left satisfied with the service. I would definitely recommend them.

Paid to get my car Towed my car here on Thursday being told this. "yes sir , you can bring it today…read more, we actually have a spot available just for you today , we just didnt want it to get taken by tomorrow so we made sure we had it ready for you , can you come in any time today until 6 pm" Then on Friday I get told this "hey , ,i just wanted to inform you that due to today being a really busy day for us , the timing chain still needs to be worked on , can i call you tomorrow to let you know the updates and if we can finish the job since we were backed up for just one day , i was goin to ask if we can have it till monday so we can ensure this job gets done correctly with no rush ? Asked about schedule issues and if they can confidently do this job. Then was replied with: "no no scheduled issues sir , the car is in line with the space of it still being occupied by the car itself it was just one of those days unfortunetly and we couldnt start on it today , the work time is still the same im just backed up by 1 day sir , i apologize for this inconvinience and since we dont open sundays , the best bet will be to finish it by monday" Told specifically not to start it or drive it due to timing being off and creating additional damage. But that was disregarded and started any way. Highly unprofessional place and strongly don't recommend bringing your car here if you love or care for your car. I have been lied to and disrespected. This can be you as well. If anyone has doubts or questions, I have everything documented

My boyfriend and I were driving home from Nebraska to Idaho we were no further then ten miles into…read moreour drive. We stopped in Crescent for fuel and coffee, and our truck would not start. Thank goodness for AAA. They recommended Atherton Automotive and so that's where we went. Before we even got there Matt had already ordered the starter for us. They were not sure how long it would be for the part to get there, so Shane and I decided to go across the street for breakfast, and to just take up some time. Thinking maybe getting on the road by five ish but nope it took no more then an hour and a half or so. Matt and Nick were very helpful and very efficient. Definitely an A++++ rating. Thank you guys so much for getting us back on the road in such a short time.

I am in town for a few weeks, from Arizona. The mechanics at this shop were able to solve an air…read moreconditioning problem on my vehicle, a problem that had my expensive and highly rated mechanic back in Scottsdale stumped. And they were able to solve it quickly and at a very reasonable price. Finding a great mechanic is important - and that's what I found at this shop. I give my highest possible recommendation to them.

They worked on a 1986 f250 replaced the motor and did such a horrible job spark plug wires that…read moretouch on the exhaust manifolds both sides leaking oil the have the timing set so high with no way to turn distributor to turn the timing down put in used exhaust manifold gaskets mind you this work was done with a warranty and will not tow it back to their shop I have had to change the starter 3 times in a week im still fighting with them to fix it they claim they have new techs under new owners but I was told my responsibility to bring the truck in ......HOW if I keep destroying starters when I try to start it

They took my car in right away and started working on it. Other places wouldn't have it done for…read moredays. I would recommend this place to anyone in need of a trustworthy mechanic.

This place isn't one of those fancy sparkling clean garages. This is a typical garage. Terry has…read moregreasy hands, dirt under the fingernails and you know he does the work himself. I'm watching him fix my A/C right now. Low on freon. He doesn't bullshit you, doesn't try to make more than a fair buck. I'm into supporting small businesses and this is one that I will continue to patronize. When he shakes your hand, you might get some dirt on yours, but it's an honest dirt. Go get you some!

Called Terry's to ask if they could take a look at my pickup to fix something, not only could they…read moreget it in the next day, they took care of it sooner than they had estimated. Very nice people, great service, even better prices! Wish there were more people and businesses who operated in this manner. I'll definitely be back!

Took my car there twice, they are charging 'about' $130 just to being it in…read more I knew about some of the issues the car was having, but decided to write this and not take my car back because of what happened. I USED to have almost all my car work done here when it was Dick Deans because they guys who owned and operated it were honest with money and work that was needed. I had wheel bearings replaced and they recommended work on all 4 wheels. I paid and drove away. About a month later I felt bouncing in my front tire. After having work done on that wheel I thought I was just driving too fast for the curves on the interstate...... But then while on the interstate it started again. I took my car to Costco because had bought the tires there and they will rebalance any tire they have sold. They told me to be VERY careful and get the car worked on ASAP, not going over 50+ mph. I did and it was confirmed that the bushings were shot. Two separate mechanics confirmed this should have been obvious. Not to mention the VERY LARGE BILL They had this wheel off and saw nothing. I or anyone else driving the car could have been hurt or killed for this negligence.

I wrote a review that you removed. I did have my car at…read morethis location for an alignment. They did say I had bad tie rod ends. Note I had another mechanic look at the vehicle before and after I paid them$100 for their assessment. And I did take my vehicle to another shop that did the alignment after they said the parts were bad. As I paid the $100 I was a customer. They are a ripoff joint. Because when I picked up my truck after dropping it off I made a second appointment. Which they canceled because they knew I would give them crap about trying to upsale me for replacing good parts.

Terrible customer service. Management does not take responsibility if something happens to your…read morevehicle while in their possession.

Best mechanic in Omaha/Council Bluffs area! Great service and fair prices. We've never had…read moreanything they can't fix. Can get you in and out of the shop quick and the job is always done right the first time. Give them a try, you won't be disappointed!!

very professional man and an excellent mechanic, Michael could fix anything and always made me…read moresmile. i miss him so much. he was a great man.

Will never use this company again. Called before I dropped off my mower to have a simple service…read moredone told me it would take a week to do, dropped mower off a week later I called to see if it was finished told he was 2 weeks out but would have it finished before the weekend. He did not. So I went to their shop to see it was finished. It was still not finished. So he then told he would have it finished in the morning. I waited until 530pm to go and pick it and big surprise still not finished . While beening treated like I'm Stupid for coming to pick up my mower. Now I have to find another place to take or do it my self after waiting 2 weeks.