I was extremely impressed with the professionalism! They were FAST, did a remarkable job and very…read morerespectful! If I could give them 10 stars, I would!

From the owner: We have been in this business for five years and our mission is to offer our customers the best…read moreline of products for very competitive and affordable pricing. Hanstwin proudly offers a variety of services to help take your home to the next level, including Quartz and Granite countertops; backsplash porcelain, ceramic and mosaic tiling. Bathroom and kitchen remodeling. By combining our product knowledge with our extensive experience, we deliver the results you deserve and a home you can be exceptionally proud of. We would love to work with you on your next project, so take the first step in turning your house into your dream home and please give us a call at Hanstwin today!

Wonderful Customer Service and products I always find something wonderful in the store for gifts or…read morepersonal.

From the owner: Wayzata is a community rich in history and tradition as evidenced by the Historic Train Depot…read morelocated on the Wayzata Bay shores of Lake Minnetonka. Five Swans sits across from the Depot and has enjoyed over 45 years of business on the west end of Main Street. We relocated to a new building in the summer of 2011, just two doors down from our previous location. It is a beautiful new home for us!

I'm doing a remodel, and my Interior Designer recommended ProSource. I could not be more pleased…read morewith the service that I got. Brenda Miller is the person that I worked with. She did not try to "sell" me, rather listened to my needs and provided options. I purchased floors, backsplash, counter tops, marble for my fireplace wall and kitchen & bathroom hardware. She was really clear with communication regarding timing, shipping, etc. I can absolutely recommend ProSource for any remodeling needs!

I was looking for a hardwood product for our main level. Someone suggested checking out Prosource…read more I was so very disappointed with the service from the moment I walked in...They ALL acted like they were doing you a favor to help you. Very nice product, a little more pricey than most places though. They "assigned" me a sales person and I went forward with choosing flooring and ordering flooring. Through the whole process it was an extreme challenge to ever get in touch with my "assigned" sales person! Because of a mistake by one of the installers I got a bid from, we ended up ordering too much flooring! (no fault of Prosource) However, when I asked if I could return it, they were quite nasty. My sales person did not return my calls. I eventually went into the store and was told that I would have to pay a restocking fee. I understand that is the policy but it was the way I was treated. I will never, ever do business here again and would never recommend them. When I expressed my concerns about lack of contact to the manager, he told me they were very busy! HMMMMM!!! Too busy for customers I guess! I still have the excess flooring and am still awaiting a call back! (it has been about a month and 3-4 phone calls)

I was assisted by Kelly for a full size refrigerator to match the front style of my DECOR range. We…read morefound three good options. Wonderful display rooms of many high end appliances.

I wanted to say that I loved them, they have wonderful product, but their sales is really hit or…read moremiss. Our first time buying from them their lighting person was great, she had wonderful opinions and recommendations for us. The plumbing area we have had nothing but problems, and them blaming us or saying they do not stand behind warranties. We have returned the tub multiple times due to issues, and when we found our most recent issue on it, they said that since it was started to being installed then they can't take it back, even though it is a quality issue. I am very disappointed and need to find a new place for higher end plumbing needs

I was a bit worried when I first saw the average rating, but was pleasantly surprised with the…read moreexperience I had with The Tile Shop! We were looking for a more high-end, custom type of tile - wavy glossy charcoal tile to work for our shower renovation. We couldn't find what we were looking for online at other tile stores or at Floor and Decor, so decided to stop in here. Their tile variety is nice, and they definitely have some more modern, elevated types of tile! I was impressed with some of the styles. The shopping experience is mostly on-your-own: they have the tiles all displayed at eye height, and some samples below it. There are a few salespeople / admin team members stationed at a few desks with computers in the middle of the store, but found that they didn't approach me, so if I had questions or wanted to purchase I needed to go to them - like it was a check out counter. Staff is a mixed bag - some helpful, some not so happy to be there. The tile is certainly not cheap, but that's what you get for more luxe looking stuff I guess! I was a little bummed they didn't have what they had on display in stock, but what I ordered only took about a week to arrive in store. When I needed a few more boxes, they helped me reorder again - and again a week. However, they helped me get it shipped to their other location so I could get it a day sooner. They also took back my two unused boxes for refund. I liked the variety of quality options here and appreciated how what they stocked differed from other places!

The best shop ever for tiles the service was amazing and the customer service did a good job 10…read moreStars around

We are an Interior Design firm from Los Angeles working on a project in the Lake Harriet area…read more Tanya from Select Surfaces was tremendously helpful in our countertops selection for our custom closet phase! Select Surfaces has incredible resources and was very communicative and organized throughout the process from countertop selection through installation. We highly recommend them and look forward to working with them again on other areas of this project!!

From the owner: Family Owned & Guaranteed for Life! We specialize in providing beautiful, custom quartz…read morecountertops. Our showroom specialists will guide you to the countertop, sink and faucet of your dreams. We measure digitally, provide detailed cad drawings for order approval and install using the most modern technology, for a beautiful fit. We hope to see you in the showroom!

Was looking for a peice of Corian transition strip. I originally purchased 15+ yrs ago. They had…read morethe exact make and brand yet!!! Was in their discontinued inventory. Was marked down by 75% from original. Convinced that if you need it, they are the one that will have it. Was referred to them by another tile shop in that area. They told me the same thing.

If you want neutral tile, boy they have it galore. I myself want brights and although they have a…read morelimited selection, I was able to find some lime green and bright blue subway tile for my bathroom a few years ago. I also bought white and the bathroom looks amazing! Today I went back to look for my kitchen backsplash and I found two samples I'm very interested in. My other tiles were special order and I remember the process as smooth. I walked in today and got immediate help, all the prices were written down and I was offered samples.

We have been working with Mingle and Studio M on a project that isn't really huge, but we have…read morereceived amazing customer service and attention every single time we come in. I have been working with Carly from Studio M who is coordinating the design side of the project. To address the previous reviewers complaint about Mingle not taking small jobs, there is something this reviewer is leaving out. Studio M will not contribute design help until you sign a contract for their time as they are a separate but complimentary entity that provides extra design services for Mingle clients. It would be absurd to expect a design firm to provide free services without a contract. Also, it would be absurd to expect a company to place an order with their supplier without a deposit. So, it is possible the communication from the previous reviewer was a bit poor. But, back to my review. First of all, our project was well under 50K. I would estimate it around 20-25K. And I have to admit that Mingle's opulent showroom initially intimidated me so much, I went through the doors with a great deal of skepticism. However, I am happy to have been proven very wrong about the perception that they would only work with big jobs. I was very upfront with them about the size of our new home and they remained unflinchingly helpful. Love love love working with Carly and Mike. We came to Mingle in a panic after realizing the cabinet supplier the builder was using just wasn't providing the service we needed. After losing weeks with the previous supplier, we were up against a wall, and Mike worked quickly with my husband to put together drawings and a quote. Then, Carly and I tweeked the layout and wood selection. It was an extremely quick process that went smoothly because of Mike and Carly's the high levels of experience, expertise and professionalism. Because Carly is an independent designer, I am able to bring items, swatches, and ideas from outside of Mingle, while utilizing the amazing selection Mingle offers. The process Studio M offers is really very fluid and flexible and helped me immensely in getting design decisions made and move our project along quickly. I am not a designer and I have never liked the selection process, but working with Carly has been extremely enjoyable because of her ability to assess and offer up reasonable options that fit my needs. Our meetings have been at Mingle, on-site and at a tile shop so far, but I look forward to using Carly's services throughout this design selection process and so appreciate her ability to help set priorities in the design and building process.

Note to prospective customers: Mingle says they accept projects of all sizes, but you will be…read moreignored if your project / budget is under $50k. Go elsewhere and don't waste your time with them. Here is our experience: We dropped in on a weekend to discuss a remodeling project for our Maple Grove home. We were hoping for guidance on how their services work and to get started on our own remodel project, but we were told that they cannot talk about our project until we sign a contract and agree to work with them. At this point in our project we were still trying to determine if the remodel we wanted was physically possible (i.e., could we knock out certain walls and move laundry machines, etc.). They said we can bring in pictures and they can look at it - but I was more comfortable having a contractor actually see the space in person to make that determination. Again, I was told that I would need to sign a contract before any of that could happen. I asked if we could at least speak with a contractor first to determine if it was feasible; I wasn't about to commit to a project and provide a retainer fee when we didn't know if it would even be possible. They reluctantly agreed to send me a few names of contractors so I could reach out to them. I gave my phone number & email to the Mingle representative, but we never heard back from her. I later followed up with an email to her and she never responded. A royal brush off and great way to do business, Mingle. Not impressed in the least. We thought we'd give them another chance, however. Maybe we just got the wrong person and would have better luck next time. My husband called and got directed to the appropriate person - but had to leave a message. That message - left at least 2 weeks ago - remains unreturned and I have no confidence that they will ever call. Another fumble for team Mingle! They will, however, see me one more time - when I triumphantly return to Pretty Woman them with the receipts from my completed project. Maybe that will encourage them to pay more attention to customers in the future; I'm not sure how they can manage to run their business otherwise. Good luck to them.