Mark Michel, of Elite Insurance Solutions, LLC, has been a wonderful insurance agent. He has always…read morereturned my emails and phone calls promptly, has given us outstanding service, and even suggested a new company for our auto/home insurance which saved us a lot of money.

Dave has been great to deal with. Had a fire claim and Farmers was great. It was a very stressful…read moretime and they made it a lot easier.

This guy! He REFUSES to stop calling. I have never done business with him, never requested…read moreinformation from him, and have asked multiple times for him to STOP calling. He gets very aggressive and yells at me that I (supposedly) requested a quote from him and he will keep calling me. Great. I get it, you're a regular ol' sales guy just trying to get money from people, but c'mon, man. Maybe if he stopped treating people the way he does he'd have a blossoming business and wouldn't have to irritate anyone else with the constant calls. This guys is really could use a bit of business conduct and entrepreneurship training.

Apparently, Jason & Mark haven't gotten too big to return calls. Being a customer for approximately…read more10 yrs & never filing a claim is not good enough. Instead they had a inept agent send me the quote I requested which took about a week. I bought a CONDO for 150K & they send me a quote for 158k coverage. If you want good customer service I would suggest look else where

I have worked with them for over 5 years and they are great. They respond quickly and always find…read moreme the best deals on home and auto. Highly recommend!

I originally looked up Serpe Insurance when I moved to Chicago because they're an independent…read moreinsurance agency that offers Allied Insurance, whom I was with for years out of state. Serpe offers an online quote option which gives you the rates for 4-5 carriers, and their agent followed up with me on the next business day. Lynda was very friendly and responsive. She was able to come back with better rates that originally obtained in the online quote. Unfortunately my better rates were from some of the smaller insurance companies that I've heard have iffy reputations. We got a better rate from a 'big name' elsewhere. I'm giving 4 instead of 5 stars as the affordable options were just not as solid/reputable of carriers as I was hoping to go with. If you're in need of affordable auto insurance, Serpe may be able to help you out!

I walked in on New Year's Eve to have a tenant's policy written. I cannot remember the name of the…read moregentleman who helped me but he was very friendly and very helpful. I had my policy written and paid for in about 15 minutes. Thank you!

Mercury is a fantastic company. We have been with them a few years and they are attentive, helpful,…read moreknowledgeable and friendly. My teenage daughter has had a few fender benders and Mercury has been wonderful both with how the incidents were handled and in how they treated my daughter. They are very fair in regard to pricing as well. We left a larger company due to exorbitant costs to add my daughter when she started driving. Mercury is reasonable and the coverage is exceptional for the price. I highly recommend this company.

Consumer: Stay away from this company. We have been paying the premium in full to this insurance…read morecompany for years. This insurance company demonstrated they only want the money, but did not pay the claim for accidental water discharge damage per policy. We did cancel the policy.

Great process compared to Farmers. We were with farmers for 15 years and they just kept raising the…read moreprice on us every year by $500-$900. We went with AAA and our home insurance dropped from $3200 to $1600 a year. Car insurance went from $2200 every 6 months to $1100. Highly recommend them

Deanne, Rob and Dwain are knowledgeable and extremely helpful. I needed to make changes to my auto…read moreinsurance and add homeowners insurance. It was quick and easy. They also took care of my son's auto insurance. They were patient and answered every question promptly. Highly recommend!

Best ins broker ever!!! Very attentive and helpful staff and associates!...always going the extra…read moremile to help us clients!!!! Thank you L.H.V.B

The team at CTS is awesome. I highly recommend them. Taxes stress me the heck out. They not only…read moresave me money, I feel good every time we talk. Working with them has been a sign of relief.

I did not get the tax service they promised me. From getgo, I had an uneasy feeling about them. I…read moream not a big shot with a lot of money but they accepted my account. Yet, it did not appear that they gave it the same consideration as they likely would if I was a bigger account. We never get to file my taxes on time and we always got an extension even though I gave them all the information in a timely fashion. Also, it was apparent that they were not taking the time to read any of the information and explanations about my finances I would send via email because their questions and comments evidenced the fact that they simply did not read anything that I had sent: had they read the emails, they would have had the answers to questions they were asking and concerns they were having. In the end, I just took my business elsewhere. I am sure no big loss to this firm.