Horrible, Horrible attitude and service (lack of). Lumber products were not very good, as well…read more Today was the third time I've been at their store. It's always been a bad visit! Today was the final straw (confirming all past visits). The same non-caring arrogant guy was the one I saw on previous visits. If you are forced to go there, don't expect good service. They know they are the "only game in town" and are not worried about Lowes or Home Depot. I have owned a few businesses (and still do), and believe in "Customers come first"! The Better Business Bureau (BBB) will be informed of CLOSE LUMBER (Williams, CA). The one in Sutter is much better!!! You've been warned!

I ordered a few 2x4s on a Monday morning and was informed that they would be delivered to my home…read morebefore Saturday as I requested. I called Saturday morning because the 2x4s had not been delivered. I got attitude from the guy that answered the phone so I requested a refund instead of having to deal with horrible customer service. When I told the guy at the store that I was told that I would receive my order before Saturday he replied with "I don't care it's not my problem". I really like shopping local and never have given anyone a low review but if this is the attitude I am going to get I would rather spend my money elsewhere!

Always enjoy shopping here as I always find what I need and the staff is very helpful. Got some…read moregreat Black Friday deals there yesterday as well.

I was going to have my lawn mower serviced at Clark & Sons in Yuba City but after reading some of…read morethe reviews about comments made by the owners that offended some, I decided I didn't want to support that. Fortunately, a friend knew that Alsco services lawn mowers in a building behind the hardware store. I left my lawnmower with Andy and he had it ready in two days (at a time Clark & Sons in Yuba City was quoting seven weeks). The price was reasonable, and the lawn mower fired right up on the first pull of the cord. Since I didn't have a pickup, Andy even offered to deliver it to me on his way home after work. This was excellent service, and I wouldn't hesitate to recommend Andy's repair work to others. Highly recommended. Thanks, Andy.

Very helpful people! Prices a little high, but …read more... People = 5. Prices = 3. Hence a "4". Great place!

These people went behind my back and relit my 93 year old mother's gas stove. We had them turn it…read moreoff for safety purposes and explained the reasons why and they assured us that if she called to get it back on they wouldn't. Well they did and then DENIED they did. Neighbors seen truck in drive way. I guess the rumors I heard about the owner are right very arrogant! I had to give them one star because it makes you.

They are friendly and know about the things they sell and if they don't they will get someone that…read moredoes.

Wonderful customer service. Love this place. When I was burned out of Paradise, they gave…read moredisplaced fire victims free propane (because many of us were living in RV's and campers). 5 years later, I still drive out of my way to patronize this store. They represent why local stores are needed and truly benefit a community. They are always super helpful, have what I need and have great prices on propane!

Great staff, great service and very nice folks who work there. When I ask for help it is there…read more Customer service has suffered in the New World Order era - they are keeping it up. I appreciate it. They make an effort and it is noticed.

Reliable services, friendly staff....................................................read more

This company is behind the save kville campaign. I try to avoid supporting them for that reason…read more But I did buy some flooring about a year ago and they delivered it and the guy who delivered it was a really good guy.

What can you say about a business that intentionally treats women as 'less than'? Trying to support…read morelocal businesses but when they purposefully ghost you, what recourse do you have? I asked to speak to management a few times, the window guy and flooring guy stated 'well we are management' What a joke. Not a surprise why professionals and other educated individuals find this community difficult to live in. And sadly, I don't think Kelseyville lumber can do better.

Wonderful service, they go out of their way to make sure you get what you are looking for!!read more

I'm pretty sure Stinemans has at least one of everything you could possibly need from a hardware…read morestore. Plus, their knowledgeable & friendly team members are ready & eager to help whenever guidance is needed. I love a hardware store where staff members take time to talk about your project and offer suggestions and expertise when needed. Never have I had a bad experience at Stinemans.

You will not find a more helpful staff! Takes the time to help find you the best solution to even…read moreyour most oddball of jobs.

Thank you to all the nice employees who offered me up some used boxes. I needed them for wrapping…read moreup Christmas presents. Everyone was extremely helpful and pointed me in the correct direction. Merry Christmas.