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    Derco Supply

    5.0 (1 review)

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    20 years ago

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    Davis Ace Hardware

    Davis Ace Hardware

    3.5(162 reviews)
    41.3 mi
    $$

    3 stars for inventory. I was in the area and decided to check out what used to be one of my…read morefavorite garden stores. I've always loved their plants. They sometimes have varieties that aren't in the big box stores. Today was no exception. I selected some rare succulents and proceeded to the outdoor checkstand to pay. That is where things went downhill. This usually open checkstand had a note stating it was closed and to pay inside. So back inside I went. After a short wait I approached the check stand and after the young man rang my purchases he handed me the receipt. I said well I need to pay you. And as I unzipped my RFID-shielded wallet to obtain my debit card the young male cashier said, "oh it already took your payment" (and he pointed to the "tap here" feature on the credit/debit card machine on the counter). I was flabbergasted! So after looking at the receipt I saw that the machine had charged a credit card that was located several cards deep inside my wallet in my crossbody bag that I was wearing at the time. I asked him to refund that and place the items on a debit card instead. Wow. After a brief discussion, both he and his "Lead" admitted that machine is super sensitive so my recommendations are to the consumer be careful when shopping here, and to ACE replace the machine or post a warning to customers. Lastly, the attitude of the Lead was a bit condescending - loud, and restating the obvious. And the cashier was aloof - detached and not listening.

    BEWARE - Poor Quality Compost and Poor Customer Service…read more On Saturday, July 26, my husband purchased half a yard of "humus blend" compost from the Davis Ace rock yard. When he got home, I immediately noticed several large rocks, glass shards, and bits of plastic mixed in. I called the store right away and was told there had been previous complaints, but they thought this was a new delivery. The store manager apologized and said we could return the compost for a full refund. When we returned it, the yard staff were kind and helpful in removing it from our truck. However, when I went inside to process the refund, the rock yard manager was curt -- both to us and to the associate handling the return. When I explained why we were returning the product, his only response was that it was our responsibility to inspect the compost before purchase. This was shocking and completely inappropriate. A customer buying a "humus blend" should not have to sift through it on-site to make sure it doesn't contain glass and debris. I followed up with an email and a letter to the store owner, Mark Schulein, but received no response. Needless to say, we will be purchasing our landscape products elsewhere. I was willing to write this off as a one-time mistake, but the manager's dismissive attitude and lack of accountability have made me lose trust in the quality and integrity of Davis Ace Hardware.

    Photos
    Davis Ace Hardware - They give her treats and she knows it.

    They give her treats and she knows it.

    Davis Ace Hardware
    Davis Ace Hardware - 1900s me would be so confused in here.

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    1900s me would be so confused in here.

    Dixon Hardware & Lumber

    Dixon Hardware & Lumber

    4.1(48 reviews)
    47.7 mi
    $$

    Our air conditioner died on a 100 degree day. My husband thought that the problem might be the…read morecapacitor so the search was on to find one available immediately. The Davis and Woodland Ace Hardware did not have any, nor did the Woodland Home Depot. Who knew that the Dixon Ace Hardware would carry them and have them in stock. They set one aside for us and we immediately made the trip to Dixon. The capacitor was waiting for us and the sales person mentioned that they are the only ones in the area that carry items like that. We wandered about the store a bit, it's larger than the Davis Ace. My husband was also looking for a specific drip irrigation plug but they didn't have it in stock. Two sales members helped us look for the item and then they explained that the store will be doing a major re-do in October so they are starting to reduce inventory and the plug seemed to be one of the current reductions. Even so, the store was orderly and well stocked with other items. Our $40 purchase in hand, my husband installed it once we got home, saving probably hundreds of dollars if we had called a HVAC company to diagnose the problem and replace the capacitor. BTW, it worked and we have cool air again.

    I struggled with my weed whacker for over an hour. In less than one minute the Handy Helper station…read morehad me up and out the door. My hero! Thank you, I was ready to break that thing in two.

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    Dixon Hardware & Lumber
    Dixon Hardware & Lumber
    Dixon Hardware & Lumber

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    Union Lumber Company - Parking lot close to front entrance.

    Union Lumber Company

    3.5(44 reviews)
    4.5 mi
    $$

    I recently purchased a Blackstone grill from Union Lumber in Marysville Ca. The staff was friendly…read moreand they loaded the grill in my truck quickly, I was in and out in less than 20 minutes.

    Union has always been topic of discussion with how their staff genuinely treat their customers…read more While the store does have a good selection of products that they carry, the employees seem like they don't want to sell anything and like you are a bother to their day. I came in just a few days ago and was greeted by a younger kid who was at the front register. He was with a customer but still greeted us properly and gave a smile which is a plus. Once I reached the firearm counter, I was ignored until I sat by their front desk for an employee who seemed like he didn't want to do anything except sit around to call another one to help. I'm extremely disappointed with their firearm staff. I work at another FFL and had to run in for some last minute ammo that I had forgotten to purchase for a range day. My address on my ID does not match my current address, which is fine with DROS. You can type in the address to put in the correct one to get approved. These guys will not work with anything unless you bring them a proof of residency for ammo which is ridiculous. As a COE holder and FSC instructor, there was absolutely no courtesy shown for what was happening. I constantly hear issues with how arrogant and rude the staff is that works there and it's sad to say that I can confirm that everything I have heard is true. I'll make sure to avoid this place and take the extra 5 minutes to drive to Sportsman's (which is already a nightmare itself) for any last minute ammo purchases. Extremely disappointed with this store and its staff.

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    Union Lumber Company
    Union Lumber Company
    Union Lumber Company

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    Derco Supply - hardware - Updated May 2026

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