This Ace Hardware was the perfect right place, right time spot. I was heading home through downtown and stopped in, easily finding a spot in their parking lot. As soon as I walked in their team greeted me and someone asked if I needed help. Not only did they help me find what I was looking for, but they gave me some good advice as well. The parts I bought were fairly priced and it was an easy one stop location for what I needed. read more

Went in to get some tools for my new apartment. Greg H was very helpful and I was able to get a tool kit and power drill for around $100 ! I was able to get beyond what I needed and now I'm ready for all my projects current & future. I'll definitely be back. read more

Well. We didn't find what we needed but it was nice to see very well organized products. A friendly greeting walking in would have been nice. Cool to see the office supply section and home goods. read more

Capitol Ace Hardware - Hardware Stores Near Me - Sacramento, California

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I had a branch trimmer on a long pole with a cord to move the branch cutters. I need a new cord after rats chewed almost all of the cord. I went to Capitol Ace Hardware to get a new cord. The staff helped me find a replacement cord and a fastener to install it. They took about 15 - 20 minutes to find the compatible cord and fastener. He cut the cord to the proper length and installed the fastener. NO CHARGE, just great quality of customer service. I don't go to big box hardware stores any more. At them I needed to look 15 minutes for someone to find the right products without any help installing them. read more

Located in midtown. They have their own private lot. There is parking both in the front and the back. We came here looking for a guide for a shower sliding glass door. Soon as we arrived I went straight to the cashier and asked where it was located. She referred us to another sales associate and he knew exactly what we were looking for. He said that last time he looked they were out, but he took us to where it should be. They were out. He then said he'll look it up on the computer. He looked it up and it said it was discontinued, but we can custom order one. There were 3 of them. He turned his screen so we could see the options. He also looked up the details and one came with double sided tape so if the screw holes don't match you can still adhere it. That's exactly what we needed to hear as they didn't have the one we needed. We placed our order. We came in on Sunday and they said it would be ready to pick up Wednesday afternoon. We paid for it and we were on our way. Service was impeccable. While waiting for the order was placed I was looking at the padlocks and 2 sales associates came up to me and asked if I needed help as the locks were under lock and key. I will definitely be back. read more

Capitol Ace Hardware - Propane grill - Hardware Stores Near Me - Sacramento, California

This review is purely for key copying or key duplication. For those of you that may have a difficult key to replicate or have had trouble duplicating it in person - this is your move. They seem to have the selection of keys that can do it. I initially tried home depot, but the do-it-yourself couldn't analyze my key and the in-person station said they didn't have the key available. I tried the Ace on Folsom, but the gentlemen said he couldn't do. Rite aid actually managed to do it, but it was expensive ($13) and had to be shipped. So, for about a third the price, this was a great value for a difficult key that is difficult to replicate. read more

I appreciate og that helped me with copying a key but ay who ever o girl that helped me at checkout fire her rudest customer service I delt with and I did nothing but try to purchase and she was huffin puffin gettin loud and irritated like I did something be professional or take ten read more

I really like this hardware store. It's always nice to have a sales person. That actually knows what they're talking about. Keep it up.

Wonderful to have a local hardware store with knowledgeable staff who are glad to be of assistance and provide good service.

I try to support local midtown businesses, and even know I'm paying a premium to do so. But the two cans of Scotchguard Fabric Protector I was going to buy today at ACE would have cost $35 with tax ($14.99 a can). I went online to WalMart and got the 2 cans of Scotchguard ($7.99 a can, half of Ace's price), two cans of Scrubbing Bubbles and a linen short sleeve shirt for $35. If Ace keeps this up they're doomed on their own, with or without my support. read more

So great to have a midtown hardware store chock full of household necessities. Just as I walked in, I was greeted by staff and, was able to get my question answered for a door sweep. That's the piece under the door that keeps rain and cold air from coming into the house. I discovered wonderful things on my way to the door sweeps. Loads of Yeti coolers. Wonderful, cute and useful kitchen decor and utensils! Stylish and cute items, enough so to give as gifts to special folks. The checkout staff offered me a $5 discount coupon. She also gave me an Ace Hardware calendar with a $5 coupon for every month of the year 2023. This continues to be a great, and my favorite, Ace Hardware! read more

Capitol Ace Hardware - Ace Hardware. These would make great gifts! Dec. 2022 - Hardware Stores Near Me - Sacramento, California

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I appreciate the services local Ace Hardware stores provide to their neighbors. Capitol Ace Hardware is no exception. I always feel welcome as soon as I enter the doors. Greeted with a friendly hello and how can we help you. Hugo and Sarah exemplify exactly why I continue to patronize these gems. Thanks again . read more

Austin let me know about the sale items which so happened to be EXACTLY what I needed! The staff rocks and I just love Ace Hardware stores for having the best staff! Also I expected to spend more here than the competition but I saved money! read more

I went and bought a ladder here and it was $80 which a was a little high in price for me. I took it home and realized it was too big for what I needed it for so took it back the next morning. The girl refused to refund it for me. She said they don't return ladders and I stated it only says discounted items can't be returned on receipt and she said it's a policy they have because people in the past used the ladders then returned them. I went on to tell her I didn't use it, there were no signs of use it still had wrapping on it. She still told me no. They didn't tell me this at time of sale they have no signs in the store stating this. She pointed at a tiny sticker on the side of the ladder that stated they don't return them. I'm always so dissatisfied with this location and the service from staff. They are scamming customers with policies like that they really need to inform customers before purchase. The ladder was clearly unused I just wanted to get a smaller one. I won't be back here again. read more

You will not feel awkward or out of place here. They are chill and will treat you with respect even if you have no idea what you're doing.

If I could give zero stars I would. I've been coming to capital ace for 20+ years, I like supporting smaller businesses rather than larger box hardware stores. Came in with a coupon to save 10$ off a 25$ purchase, nowhere on the coupon did it specify I needed an "account" to use the coupon. The cashier refused my purchase despite the coupon having no such requirement. Sorry to say Capitol Ace has lost me as a customer. I'll be taking my business to a place where customer service matters. read more

Awesome local hardware shop. Helpful staff, prices are fair. Great place if you have some random broken household hardware like a drain plug you to replace, staff will help you get the right bit or, if they don't have have it (rare) tell you where you might find it. read more

I love this place. The customer service is always great, I always find what I need and they are open sundays! Boom. read more

"Thank You For My Garden Necessities AND Holiday Swag!" SITREP I'm hella lucky to have a great little hardware store like Capitol Ace Hardware ("ACE") just around the corner from me! From garden supplies, to quick fix needs, to even some Holiday items, I've kept this little place busy! THE SETUP Just off the top of my head, some of the items I've gotten here @ ACE: * Tomato seedlings (Roma, Early Girl, Cherry, etc.) https://www.yelp.com/biz_photos/capitol-ace-hardware-sacramento?select=Z7P1vepv80w7eNCD8_pwiA&reviewid=l2p1H6hBrC5xhAR_vvwGkQ * Pepper Seedlings * Pumpkin Seedlings * Eggplant seeds * Squash seeds * Seedling Boxes https://www.yelp.com/biz_photos/capitol-ace-hardware-sacramento?select=ZjJkzVq7yP97FVIemxOgEQ * Wire garden stands (small & medium height) for garden https://www.yelp.com/biz_photos/capitol-ace-hardware-sacramento?select=Z7P1vepv80w7eNCD8_pwiA * Garden Water Can https://www.yelp.com/biz_photos/capitol-ace-hardware-sacramento?select=36GyO4WBsr5md8bCojqmYw * Hand-held plant cutter * Miracle-Gro * LED lightbulb for my desklap * Chandilier lightbulbs * Energy saving lightbulbs * A Heavy-Duty Toilet Plunger! * Bathroom caulk * Most recently, two solar-powered little Christmas Trees for front windows https://www.yelp.com/biz_photos/capitol-ace-hardware-sacramento?select=rJgxEncBIvZt5PiC9ZZQbw And the list goes on and I'm sure I've forgotten many items here since I've lived in this neighborhood now going on for five (5) years. COMPARISONS No it's not home depot, but it's a helluva lot better than looking for hardware (or garden supplies) at either Safeway or even Target, so I'm grateful I have this little gem just around the corner, and with pricess often on par or even better than identical items at other stores. THE LOWDOWN ACE is the place! ADDENDUM: I realize this probably goes beyond the "ACE"-stamp of quality, but these tomato & pepper plants are resistant lil buggers! I have not watered them since September, because I thought their viable producing life was over. But WTH! The recent rains have "reinvorated" all my ACE-tomato plants and now we are enjoying a THIRD "Late" Harvest! :D read more

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These guys are the best! Top notch customer service, really has a community feel to the store, and the store manager was nice enough to go above and beyond with my paint order from the time I stepped in through making sure I could get it into my car. Keep up the great work, guys! The world needs great attitudes like yours! read more

I came in for some duct tape to use to tape my drivers side mirror back on (it was knocked off in a parking garage). Not only was Damian very helpful he also went above and beyond to help me! He came outside w me and applied a glue as well as taped it back on for me! It was 100 degrees outside and he was very cheerful and sweet about helping. I can't say enough nice things, thank you so much read more

I came here to get a paint order and pick up supplies for a mural job I was working on and the staff was great the whole time. The paint department was easier to work with that a standard paint store. Wish I had gone to them earlier in my job but happy I found them anyhow. read more

Capitol Ace Hardware - Was super excited to get an exact paint match - Hardware Stores Near Me - Sacramento, California

Ace hardware has always met the needs of the average person who wants to take care of their home without having to enter the abyss of a home improvement warehouse style experience. I was happy to see nothing has changed from place to place, city to city and visit to visit. The staff are super helpful. They walk you over to the area where you can find the product you're looking for, wlling to stay with you, answer questions and provide pleasant service all the way to your exit. read more

I came to the store a few times but one time I didn't realized that they had closed and went to the back. The manager was surprised and told me that they had closed but when he saw my panicking face he helped me out. It might be a small thing for him but it helped me so much. My pipes broke and water went all over the place so getting the replacement for my garden saved my day. I had such a bad day that day and he helped made it better. Thank you for all you do! Lastly a recent visit, an older gentleman with white short hair helped me. I forgot his name. But I gave him the item I wanted. He recommended another item and this item is exactly what I needed (I didn't know it existed. All I did was describe the flaws of what I had bought) and he recommended the perfect one. Thank you for saving me time and money! I appreciate you. I wish I got his name. He has white hair, thin and about 5'6 read more

I adore this hardware store! It's fun just to go in and check out all the unique stuff and lots of house plants too. I got a great Father's Day gift this week. They have super cool bird houses and seeds There's almost always someone there to help find things or answer questions. They were nice enough to set aside their last air filter for me when I called ~ thanks! read more

I'd like this place more if the didn't rattle their neighbors with loud deliveries during quite hours early in the morning. It's become an issue because of how loud they've become. It's every Wednesday from around 5:30 to 6:30. It starts with prepping for delivery so the loud forklift is fired up then around 6:00 the yelling and banging starts. Once in while it wakes me (I sleep like a rock) but it wakes my school age daughter and my neighbors and their kids. Even if they could start prepping at 6:30 for a 7:00 delivery I suspect neighborly bliss would be restored. It would seem to violate Sacramento City Code Title 8. read more

Capitol Ace Hardware - Hardware Stores Near Me - Sacramento, California

Everything you would ever needed conveniently located in the heart of Midtown! Friendly and helpful staff too!

You do not want to shop here. They do not require masks, despite the current California State and local Sacramento County Public Health orders. They do not even have a sign on the door that masks are required by law for the health and safety of customers and more than half of the customers were not wearing masks when we went in there. As of July 30, 2021 Sacramento County Health Order :​ Face coverings must be worn, regardless of vaccination status, in all Sacramento County indoor public settings. Ace Capitol Hardware manager Michelle told us that the local owners Brett Werner and Greg Werner do not allow the employees to follow the law by having a county required sign to wear masks or requiring masks for customers. We look forward to taking our business elsewhere where they care about customers and work together as responsible community members to prevent COVID infections for vulnerable people, including children and the elderly. read more

These folks are SO helpful! Today I called about something to buy and they recommended a fix that involved supplies I already had. Much appreciated! read more

My mom and I dropped in to have a key duplicated and Sam, who helped us, couldn't have been more delightful! He showed us the right plastic sleeve to help the key stand out from the rest, and then, when another employee pointed in the direction of the scissors we were seeking, Sam tagged along, pointing out the type we'd wanted, which were not immediately obvious. He then unlocked the scissors from the shelf so we didn't have to go in search of someone to help us. Sam was a TREASURE. read more

I've been coming here regularly for several months now as I renovate my home. It is literally the best hardware store I've been to for customer service and knowledgeable help. Folks are friendly and always help me find what I need. Last night, two gentlemen stayed late to help me when I came in 5 min. before closing to help me troubleshoot a 75-year old faucet that did not want to come off the pipes. I have to say the absolute best is Cheryl who is often at the front counter. She is super friendly and really goes above and beyond to be helpful. She's also full of great knowledge and has helped me tackle renovation problems more than once. Customer service is hard (been there, done it) but folks here do a great job. That's why I come here first. I only go to box stores if Capitol Ace doesn't have what I need (they are a smaller store). To the employees: I appreciate you! read more

I will start this review by saying I absolutely Love this store however when I went in this last weekend the store and management was refusing to adhere to the CDC and city mask mandate. I will change this review if this policy changes but for now I will not be patronizing Capital Ace hardware due to the horrendously spiking Delta variant of Covid-19 and their refusal to simply comply with the mask MANDATE. read more

Worst service I have ever had. When asked for assistance with something, the man who was sent to help me was incredibly rude. With 5 staff members standing around, I asked if he would be helping me and he replied, "guess not, see ya" then proceeded to joke with the other staff members about how I didn't know who I was talking to. Joke is on them. They'll be working at this same shitty store for minimum wage for the rest of their miserable lives. This was my only visit to this location and I will never go back. Worst customer service I have ever had. What an embarrassment to the Ace brand. Do not waste your money here. read more

Mom & Pop's do exist... Well ACE Hardware still is a well known name and store, but not so much these days. It's great to have this hidden one on the grid. I don't have to drive off the grid to a big box - Home Depot or Lowe's - for one thing! Kudo's to you for surviving the American obsession with cheap prices and poor customer service! Please do not expect anything fancy here. That is what is to love about this little place. I went to get two things, both of which I walked out with. (I should add, I went to Home Depot a few nights before this and they were out of the one thing I needed - out of everything they stock) I peeped a few things I knew I'd need in the future, but I didn't buy them at the time. Their prices are slightly higher than the big boxes, but for sheer convenience this place does wonders. There was approximately three people working and one customer (me). Apparently they are doing something right at this store, because they are keeping grid-ies employed. They have everything an Ace Hardware should offer. From paint to making keys, this place is full service. They also sell decorations, lawn chairs, and snacks in case you want to get it all in one fell swoop! They offer free parking! Most places on the grid can't say that! They deserve extra stars just for that alone. One of those lovely grid gems that doesn't make you pay to shop at their establishments ;) Granted it might only be a quarter, but trying to find one elusive quarter takes a lot of time and effort most times! I know where I'm going when I need to pretend to be handy! read more

I run a doctors office and we had a broken piece of an exam lane. I brought the piece to Ace, in need of a small wrench. I was helped by Steve and Instead of selling me a wrench, Steve completely fixed the item for me! What could have been a real pain, was a quick 5 min in and out. Steve went above and beyond and I really appreciated it! read more

Man Why are the employees here in such a bad mood There's an older gentleman name Steve Grumpy , rude , and not helpful at all As a business owner I spend around $1300 in related items from keys chemicals and miscellaneous at this Ace hardware store A smile will go a long way I spend $80 dollars for extra keys and you will think I was asking for the biggest favor in the world To management and owners If you want ppl to come back and spend money at you store You need better employees Employees that enjoy their job If I run my business with that kind of employees I be out of business I just tough you should know Have a great day wish you the best read more

Capitol Ace Hardware - Cute - Hardware Stores Near Me - Sacramento, California

I don't go to this store very often, but I like it a lot. Conveniently in midtown and Elliott is an A+ cashier/customer service rep. I always feel welcomed in this store, which is not always the case in hardware stores. But also general tip: shop with a list! I went in to buy cardboard boxes as cheap canvases and came out with $90 of other stuff. I'm out of control. read more

2.5, I am hot and cold on this place, sometimes I want to rename it to Crapital Ace Hardware leaving empty handed, other times staff are great and I get what I'm looking for. They sell lots of different stuff, some higher quality, some junky. I did get a key made here rather easily once. I also got a good deal on a few garden implements, but the spade broke after a month. I came in to get some azalea mix and they didn't have any, despite 20 different kinds of soil. Prices are hit and miss, sometimes way out there, other times a good deal. Staff are very hit and miss as well. I was pretty upset to come out after calling ahead to ensure they had what I needed. The guy on the phone wasn't too coherent and it took me a while to get across what I was looking for. His repeated response was 'we just got a ton of soil in, we have everything'. I noted that many places don't carry this particular soil, but he insisted they had it. Got there after work, no azalea mix. A very nice bearded man helped me find the next-best alternative, but I'll just go where I know they have it. I can't recommend Capitol Ace Hardware, but it works in a bind and is locally owned. read more

Ace hardware is one of those stores that reminds me why I like to live downtown. I was in Fair Oaks in the 90's and lived down the street from an Ace there. That Ace was a bit bigger and a little more polished - but it really has a strip-mall store feel to it. The one downtown has what the adverts on the TV always say about stores that is rarely delivered - real friendly and personal service from people that are not just doing a job. I can say much the same for Broadway Hardware or Hollywood Hardware on Freeport, but for some reason I really like Ace. They have great specials - when the low electricity bulbs came out last year they were selling them for a dollar each or something and so I bought a houseful's worth. Later on I saw that they retailed for four times that. This christmas they were selling light strings for three bucks a string or something. I have found what I needed and got good prices nearly every time I go - weed whacker, faucet guts for a sink, varnish and paint, gardening supplies, pocket knife, keys, to name a recent few. Another cool deal is that you can go online, order something from their website and they ship it free. My wife wanted crock-pot liners of all things and Safeway and Raley's don't stock them. Found out online Ace does and at a very good price, and so ordered half a crate (ha ha) and had them shipped free. Ace called me a few days later and I went by after work and picked them up. I love Capitol Ace - I just saw online that the business is up for sale - the owner is apparently retiring. Anyone want a great little business to run? http://www.bizbuysell.com/listing-information-q355292.html read more

I attempted to buy an item from the store. I put in an order through the Internet following a conversation with the store in which they verified they had the item. Payment was excepted for the item and I was to pick it up for the next day. The next day I received an email saying that the item was not available and that my order was canceled it is now been over a week and they refused to refund the almost $900 that I paid for the item. I've had to involve my bank in this matter because of their poor business practices. Very unhappy with Ace at this point especially this store. I wish I could give zero stars but have to give one. read more