This is an old but accurate review of an awful experience with Dr. Henke that stuck with me for a…read morelong time. My ex husband and I took our sick cat to see Dr. Henke and we were told they needed to keep the cat overnight and give it fluids. There was no discussion of money or an estimate provided at this time. The next day, they called me and I went back to get the cat and was told it was going to be like $360 since they kept it overnight and gave it fluids. I was shocked at this cost, and incredibly embarrassed because I did not have that kind of money at the time. I asked about making payments, and Dr. Henke said I had to pay in full or they would keep my cat. I told him I didn't expect it to be so much money, and in response he yelled, "well I didn't expect to get stiffed today!!" I was mortified- this was in the lobby with other customers and staff present. I called my mom and she was able to bring a check later that day so I could come back and get the car. Dr. Henke made me feel like I was completely worthless and it was completely uncalled for- I always planned to pay. Hopefully their current process includes discussing cost up front so people are aware. I would never recommend this vet- he may have skills in his field but he is a bad person to humiliate someone intentionally. Staff offered apologies for him when he stormed off, indicating that they had seen this behavior before.

HORRIFYING EXPERIENCE! I used Dr. Reece for In-Home End of…read moreLife services for my dog. Her behavior was unprofessional and unsympathetic. It will haunt me the rest of my life. BEWARE.

When your fur baby isn't feeling well, it can be incredibly stressful trying to find the right…read morecare. Our 12 year-old miniature Schnauzer, Coco, has suffered from pancreatitis for years, so unfortunately we know the warning signs all too well. His latest flare up happened on a Sunday, forcing us to take him to the emergency vet clinic. As usual, they ran tests and prescribed the standard medications that normally have him feeling better within a day. This time, however, things only got worse. By Monday, my husband and I decided it might be time for a fresh set of eyes and a new veterinary clinic. After searching online, we came across Houston Veterinary Clinic ,the only AAHA accredited clinic in Houston County. After reading the reviews, we decided to give them a try. From the moment we called, we felt reassured. We explained what was going on with Coco, and due to the extreme circumstances of his condition they were kind enough to fit him in that same afternoon. When we arrived, the front desk staff greeted us warmly, and we only waited about five minutes before being seen. Dr. Knox was everything you hope for in a veterinarian , knowledgeable, patient, compassionate, and incredibly thorough. He took the time to carefully evaluate Coco, explain the testing process, and discuss a treatment plan along with recommendations for his recovery. What truly stood out to us was the level of care and dedication he showed. He even gave us his personal cell number so we could text him with any questions or concerns regarding Coco's condition or treatment. That level of compassion is rare these days. Most importantly, with Dr. Knox's help, Coco was feeling noticeably better almost immediately after his visit better than he had in days. Seeing our sweet boy finally comfortable again was such a relief. Dr. Knox followed up the next day by text to make sure the treatment was working. We will continue using this clinic for Coco's care moving forward. If you are searching for a veterinary clinic that truly treats your pet like family, I highly recommend this family-owned and operated practice.

Great experience! I was in and out in under 10 minutes and they took great care of my kittyread more

I could not be more impressed with the professionalism and expertise Dr. Hutchens exhibited during…read moreour emergency visit. Our dog was bitten by another dog on a Sunday evening and needed surgery. Dr. Hutchens met us at their clinic immediately and was sincerely concerned about our dog. Dr. Hutchens had a calming demeanor and confidently assured us that everything would be okay. After surgery, Dr. Hutchens took the time to walk us through exactly what he did to repair our dog's wounds. The next morning our dog had to go back to the vet so they could make sure she was recovering properly, there I was able to meet the some of the staff who were just as polite and helpful. Anyone who is new to the area and may be looking for a vet clinic, Westmoreland and Slappy is the way to go. It is refreshing to know there is a vet clinic/hospital in the Warner Robins area where the people are as good as their practice. I recently PCS'd to Robins AFB and had no idea where to take my dog. We got extremely lucky we found Westmoreland and Slappy Animal Hospital. Every chance I get I will recommend Westmoreland and Slappy Animal Hospital.

We have had three dogs who are patients of this practice during the past three years. We have had…read moreonly positive experiences. Today we let them know that our dog's cardiac medicine refill from the mail order pharmacy had been delayed. Pam and Melanie worked with the docs to make sure we had enough replacement medicine to keep our Bella healthy until we receive the shipped meds. They really care about their customers and patients and are just wonderful to work with.

The owner of URGENT Animal Care turned away my sick animal because she had an issue with me. I…read morelive in Dublin and traveled to the owner's business to transport a sick dog. When we arrived after an hour of driving through heavy two-way traffic. I stopped outside her facility and allowed my dog to stretch his legs and relieve himself. Out of nowhere, this old lady started giving me the third degree regarding my intentions. I guess I didn't take to a total stranger giving their impression of my intention. To my shagreen, this rude woman was the owner of this establishment and told me she would not serve my sick pet. My wife took my dog inside the facility and was turned away. OK, maybe my response could have been more polished, but to turn away a sick animal to spite me is all wrong. So I'll have the last reply to a very long day. Oh, by the way, I had to bring home a sick dog whose only fault was having a caring dad. So to this owner I wish --- her business do poorly and she remember; turning away a being in true need is not sharing a coat, a bit of bread, or a kind word. So I hope the owner choke on her kindness and she find away to serve those in need not looking at the mode of transport or the guy who drove the truck.

Wow. They are very friendly and extremely affordable especially for urgent care. I love the…read moresmall town feel and the caring nature of the staff. I cannot say enough great things about them.

EDIT: a month after getting to my new location not only did I have the below issues I needed up…read morelosing my second dog due to a 5-6 inch tumor on his spleen leaking blood. We only caught it cuz he was acting funny and getting him to a vet to find out his blood count was extremely low! When they went in for annual work just before my departure they drew blood how was this not caught! I know they felt his stomach for lumps, I'm not sure how you miss a tumor that size! Dropping my rating sorry not sorry. Original post: So my dogs went here from about 2021 to 2025 until I PCSd. At first they seemed great however they were constantly over booked not bring you back till almost an hour past your slot. One of my dogs was having hip/knee issues and they constantly pushed X-rays wouldn't find anything and recommended CAT scans (that cost a lot!) I never pulled the trigger on it as I knew I was leaving soon and would get a second opinion. I get to my new location the new vet figured out the issue within five minutes of being there and scheduled an entire plan. Yes X-rays again but he automatically assumes it's arthritis but wants to take a look. No upselling and finally relief for me and my dog knowing we have a way forward. I will say before I left they hired a new vet and are working to fix the building (I think they should move). They are not open in the weekends at close before 5 so it's just very frustrating. I hope they can do better for the community. Also they are not cheap...not the most expensive but not cheap.

We recently had to put our pup down. Dr. Lewis and her team were amazing. We truly appreciate the…read morekindness and attention they showed our little Hayley.

Love this place, all my animals receive amazing care and they are very respectful. Very good with…read moredogs and cats.

Suddenly Smith Animal Hospital is call us every day. ?? When we called on a Friday afternoon at…read more3:11 because our little boy kitty was lying on the floor whimpering, unable to get up, they told us they could see him the next week or we could go to the emergency clinic. The clinic doesn't open until 6 PM. Our kittys had been patients for a few years. We had to call an less local vet who told us to come ASAP. Sundance had a urinary blockage & was in extreme pain and would have died by the following day. When I called to let them k ow we would not be back & why, the girl seemed just as unconcerned as before. My husband grew up with Felix and Ben and we really liked them. We are all now retired and we sadly find ourselves missing those who were actually concerned about the patients and not just the bucks.