Brought our 2 dogs in after we realized they got into rat poison. I could kiss every single person…read morethat works here as I can't explain enough how grateful I am that they saved our babies. We ended up paying $2,600 all together for both of them to get taken care of and have an overnight stay for monitoring. They were really helpful in understanding all of the costs and were precautionary, which we appreciate. They texted us every 3-4 hours just to let us know the boys were doing good. I can't explain in words how grateful I am for this staff!!! I also want to mention how organized everything is, there's no animals in the waiting room and they treated you as you were the only one being taken care of which made us feel really taken care of.

This is a racket, make you sign a waiver before they will even look at your pet, and pay $600.00…read moreupfront. And then if they stay one night no matter how late you get there it starts at $1,500.00. Came out with a bill of $1650.00, a still sick dog and no diagnosis or answers. Every veterinarian in this area makes you call this place. What happened to loving and caring about animals and their humans. We should not be punished for having a pet emergency.

There probably couldn't be a poorer place to take your pet in an emergency…read more Our dog had swelling below her left eye and we brought her in last night. When we were seen, the vet tech asked the basic questions, then she said the doctor will be in next to see us. But instead she came back with our quote for the medicine they were going to give us. Her coming back with the quote and us not having seen the doctor was disappointing, it was as if they had no urgency or care. Then the doctor came in and he offered no help whatsoever as to what the potential issue could have been. All that to waste $300 with no help for my dog and now we have to take her somewhere else. Don't waste your money here.

Came all the way from Columbus Georgia to get care for my dog and I was very impressed. It was…read moreworth the 1.5 hour drive. The front desk staff were very sweet and personable. The back staff and Dr were awesome as well. I knew taking my dog to an emergency vet would cost more but I was ok with the price I was quoted and it seemed reasonable. My dog hates the vet but did amazing there and didn't even shake. I highly recommend this place for any animal owners in an emergency with their fur babies.

My diabetic cat got to meet Dr. Caldwell yesterday. He was absolutely wonderful and genuinely…read morecares for his patients. I'm grateful for his expertise and that he never made me feel rushed and answered all my questions. The staff was very nice and accommodating.

I just want to thank the staff at Caldwell Vet for loving our baby as much as we do. We had to take…read moreour very ornery cat, Rudy, in for a problem and the entire staff was so helpful, kind, patient, and SO GOOD with our shy, scared kitty. They gave us a treatment plan, broke down cost for us, and gave us real expectations. I can't recommend them enough!

They do NOT even deserve the 1 star review. It should be zero! I spoke with Dr. Potts personally…read moreand did take my baby girl to Macon as she suggested. Now a couple days later she is still sick and having trouble. I called, begged, and pleaded to have her seen by her but they can't squeeze her in knowing that she has been and is sick again. All I want is my little girl feeling better. I did not mind the fee. And yes we have been using chewy for her medicines every month. It is cheaper considering our household is HUGE. Again, when I called upon Dr. Potts and her office it is the same thing, we are to busy, we cannot squeeze her in, and you must wait til later one day in the week to have her seen by us. So Wednesday? Really?

Rude, lying, only after your money. I sent #300.00 online and they said they didn't get it but it…read morewas on my credit card statement. They wouldn't even refill my dogs pain meds for her disc disease. I had to come in for a wellness check, I told them I did not have money, I needed to help her pain. NO HELP AT ALL!!!!!!!!!

This is a wonderful,inexpensive, caring vet clinic that is dependable. The sign in first in first…read moreout option is challenging at times but well worth the savings

Great Doctor on Staff now also great staff. sometime has long wait times but worth the wait.read more

Dr. Jo was the kindest, most amazing vet to us in our time of need. She was an angel that helped…read moreour sweet boy, Barley. Could not recommend her enough. Blessed that she was with us at such a sad time.

Dr. Jo was phenomenal during one of the saddest days for our family. Our sweet 14 year old puggle,…read moreGretta, was sent off from the comfort of our living room with us right by her side. Dr. Jo made our experience so peaceful and easy. It was truly so helpful for my kids to feel the care she gave to not only our dog but to us. Cannot recommend Heron's crossing enough. We are so very thankful.

Called for the first time, to make an appointment for my sick cat, and got in the next day. The…read morestaff was very friendly and we saw Dr Morrison. She was caring, knowledgeable, and friendly. She sent us home with medicine and instructions. The bill was reasonable for treatment. Kitty started to get better and we were happy. But then two days later, Dr Morrison called to check on her patient! I was so pleasantly surprised! I highly recommend Town and Country, as well as Dr. Morrison!

I moved vets because I had bad experiences!! Took my cat Ozzy to the vet for fleas, being young…read morefresh out of Highschool money is short! I was afraid that I couldn't get the right medicine for him to get rid of the fleas. They work around your budget and so I got what I needed for him and I could afford it! Very happy at my experience here at town and country!!

I am beyond angry right now. I don't get mad very often, but I am livid. We took our dog to the vet…read moreto get her shots. We went into the exam room, and the vet tech took our information into the computer, and left. As we were waiting for the doctor, some lady comes in to the room and asks Do we have a problem here? I said I have no idea what you are talking about. She says that something was said to the tech. She never introduces herself, and has a horrible disposition. She says that my son said something to the tech while her back was turned. I said he didn't say anything to her. The lady says her tech is in back crying. I asked what the tech claimed my son said. She said the tech said that my son called her a whore under his breath. I said that absolutely did not happen. My son is not in the habit of calling strangers whores. She said well I've known this tech for years, and she would not lie, and walked out of the room. When the doctor came in, I told him I wanted an apology from the lady for calling us liars. He left the room, and 15 minutes later the lady came back in and said she doesn't owe us an apology. I said so you said your technician isn't lying, so we must be lying. She said yes. I said you know, it's possible no one is lying, and your tech misheard my son talking to me. She said it was possible, but she's not apologizing. We have gone to this vet for almost 8 years, and for them to let this horrible manager treat us like this is disgraceful. My son has anxiety is so upset he's having a panic attack. I understand trying to defend your employees from being mistreated, but when she spoke with us, and we told her nothing was said, she should've addressed it differently. She has ZERO customer service skills...she is a liability to the business.

We lost our sweet Bleu last night but the staff was absolutely the best and we thank yall so much.read more

Below is the sole reason our fur babies will be seen by Dr. Reese, as long as she is in the Middle…read moreGeorgia area. Rachael and I cannot thank you enough. This review is about more than seeing Tank this morning; this is for the level of professionalism you and your entire staff show when I reached out this morning. I'm not sure if you're aware of the time I called, or the time a return call was given to me, so I'll include that information when I express my gratitude by highlighting my experience with Dr. Reese and her team. Around 20 Jan., Dr. Reese saw my little American Bully buddy Tank. He was diagnosed with an ulcer in his eye. Dr. Reese was thorough with her diagnosis explanation, as well as the treatment best suited for this situation. Moving a little fast from then to now, Tank was on the healing side of his ulcer until this past weekend. Possibly scratched his eye or had something in it. Part of me was hoping this was part of the healing process, but something wasn't right. I called the Animal Hospital Dr. Reese worked at on the morning of 28 Jan., around 0730, concerned Tank's eye was at a state of irreversible damage and possibly causing much more pain to spread due to the swelling. Knowing the office didn't open until 0830, I wanted to be one of the first to receive a callback. To my surprise, I received a call at 0803 letting me know they could see Tank at 1000. Remember, the office opens at 0830 and I received a call at 0803. I arrived at 0930 and was taken to a room. Waiting a very short period of time, Tank was weighed, temperature checked, doctors collaborated on Tank's condition, and I was given the available options with his best interest at heart. With the information I was given, my wife and I was able to decide on Tank's treatment. While we never wanted to be in this predicament, Tank's health and well-being was our, and the doctor's, primary concern. We opted to have his eye removed. Within six and a half hours, I reached out and our little buddy was in and out of surgery. Not to mention, the cost was more than reasonable. Conclusion: We have had many veterinarians in the past, as we have rescued a lot of furbabies. Dr. Reese has quickly become part of our family. Personable and caring, the staff doesn't try to get you "in and out". The doctors don't try to load you up with medicines. Instead, the staff is professional, patient, and understanding. Dr. Reese listens to your concerns, educates and explains any treatments of medical issues, and above all...LOVES your furbabies like her own. To Dr. Reese, thank you, from the bottom our hearts. Sincerely, The Haines family

This is the ONLY vet I will take my cats too! They treat us like family and always take excellent…read morecare of our babies. They have saved my cats many times and always make them as comfortable as possible. From pancreatitis, poop blockages, bladder stones etc, they have always got it fixed ASAP! Love you guys so much! Papa and the others thank you :)