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    William W Hinkle, DDS

    5.0 (2 reviews)

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    NorthWest Oral & Maxilofacial Surgery

    NorthWest Oral & Maxilofacial Surgery

    1.9(8 reviews)
    5.4 mi

    This practice is extremely unprofessional. We did all the requested paper work ahead of time,…read morearrived early and still waiting well past our appointment time. I was quoted a specific cost for the visit but when I arrived they took additional CT scan of my son without my permission and then tried to add an additional $450! No one ever even mentioned that was a possibility. I even questioned them before they took "additional" X-rays because they already had his copy. I was told they take x-rays of all patients but I would not be charged. Then as we left they told me I owed them an additional $450.

    This review is based on my son's experience as a patient and my experience as the parent of course…read more Initial referral from our dentist so that my son could move forward with having braces. Son had 4 impacted wisdom's which needed to be extracted. Consultation day was very efficient and informative. Dr. Rosenthal answered all our questions and was very detailed on wha his procedure would be and the challenges (if any) so that we were well aware. They provided a portfolio with cost, and pre-op instructions etc. We were called a few days in advanced with an emergency appointment change request. We said, sure, no problem. Just a heads up, if your taking time off of work, you may want to be a bit flexible just in case something like that may arise, glad we were flexible. Day of, office and staff were fully ready. My son went his way and I was directed to watch a video on surgery aftercare. Surgery went very well and they staff was very pleasant and helpful with helping us to the car and getting things together. Dr also came in to talk with and all vitals were good. Sons on 3rd day of recovery and is doing excellent thus far. I highly recommend Dr Rosenthal.

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    NorthWest Oral & Maxilofacial Surgery
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    Northwest Oral and Maxillofacial Surgery Associates, PC

    Northwest Oral and Maxillofacial Surgery Associates, PC

    4.0(7 reviews)
    8.4 mi

    Dr Caruso has taken the time to consult with me on each visit. Offices are convenient and office…read morestaff are very pleasant.

    I will start this review off by saying I don't like the dentist and I usually try to avoid it like…read morethe plague. I had two teeth that needed to be extracted and I was recommended by our dentist to NorthWest oral in Acworth. When I called in horrible pain due to a tooth infection, they got me right in that day at their Dallas location. I saw doctor Dicky and he calmed my nerves a bit. Very down to earth and a very nice guy. He informed me that one of the teeth in question was angry causing nerve pain and needed to come out sooner then later. He explained the entire process to me and was able to get me in the next morning at the Marietta office. Due to health concerns and current medications I'm on, I was very uneasy about IV sedation. The staff at Marietta was nothing short of amazing. I had 2 surgery techs that were so nice and patient with me. The nurse was also very nice and the whole experience went very smoothly. I had concerns about pain afterwards due to PTSD from my wisdom teeth. I felt heard and well educated on what to expect. My husband was my ride and we had our 4 year old son with us. They were very patient with us and understanding that he was my husbands wingman for the day. They even let my son pick a prize in the prize box which he was static about. Overall I am very happy with how smoothly everything went. I will say even the billing and payment was explained well and I felt like there was no surprises. I have a few more procedures that will need to be done in the future and will definitely be using Dr. Dicky again.

    William W Hinkle, DDS - oralsurgeons - Updated May 2026

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