They showed up fast for the assessments, with "only" 1-2 no shows. within 2 weeks time…read more But, once hired, with a deposit down, they change the appointments 2-4 times for next several weeks, without feeling obligated, or without being considerate of our schedules with other contractors. Their problem is they change their work schedule on the date they are supposed to show up. That is beyond frustration. Then, they will call you again, to reschedule it for another several weeks later. It is highly unreliable doing the work with them. And, they do not explain or apologize, that is another issue I have with them. But, when they show up. their work is okay, but slightly more expensive than other contractors on the island. I almost think they abuse the clients-contractor relations, for those who have few options for the plumbers, they should really consider someone else off-island. Because of their very poor time-managing issues, they only get 2 star, otherwise 3.5.

I was truly happy with the service provide by the Company, its owner and his team. Showed for an…read moreestimate at the preplanned time and finished ahead of schedule.

These guys are the real deal! They plumbed our kitchen addition a few years back. Today our boiler…read morestopped heating water. We called before they were even open and Steve showed up within minutes to replace an igniter on our furnace, which he had on his truck so no waiting. Saved us from a cold day and cold showers! They are so polite and personable we are always happy to see them. We are hiring them to plumb our new addition, and looking forward to their expertise and professionalism. I highly recommend calling them first, you won't regret it.

My latest saga started yesterday morning. Of course this time of year our boiler stoped working…read more That meant no hot water or heat. Called Master Tech on a Sunday morning and left a message about having no heat. First thing this morning (Monday) Janet the secretary called and informed me that she would have a technician out between 2-4p. Within 15 minutes Steve the tech called and told me he was on his way. Steve was very professional and fixed my plumbing problem immediately I will be using this company in the future. Steve represents Master Tech to the fullest. His expertise, personality, and charisma is a valuable asset to Master Tech. I've never dealt with a company such as Master Tech. Everyone I've dealt with from office secretary Janet were all very professional and courteous. If I could give a higher star rating for Master Tech I would. Master Tech is my go to for plumbing needs.

Repair" failed 18 hours later. and didn't return a call. Said "don't know how to fit this in". Will…read morebe sure to tell all my friends and family

he cant be trusted. We were a customer for over 20 years, we made a verbal agreement to do work in…read moremy house, the agreement was not to exceed 10k, after paying 13 k and change, the company never returned calls and then he took me to court. the court magistrate never reviewed the documents that showed all the payments that I had made. The lack of honor and responsibility was devesting. tbing,to many good companies out there to take a chance on Pantone plum

This guy is so good, I dread letting people know how good he is because then he will be too busy,…read moreand he might raise his rates. But he deserves a great review so here I go, shooting myself in the foot. I've used him 3 or 4 times, and every time, he arrived quickly, got the job done efficiently, and his rates are more than reasonable. I'm shocked he got some bad reviews. It seems insane. I have to think those other reviews are a case of mistaken identity, or they have never hired a plumber before, or they have an ulterior motive. Or something.

My experience with Matt has been wonderful. He has responded to the call twice and even…read moreimproved/corrected another plumber's error. I'll use him again anytime.

He worked me into his schedule, arrived on time, unclogged the toilet in a very short time.read more

George was great and helped install a new toilet and took away the old one, he did an awesome job…read moreand very happy with the new toilet

Outstanding! The RCA team is professional and committed throughout the installation process to…read moreensure the customer's needs are met or exceeded. Once the appropriate size and location are selected the team works with the homeowner to provide flawless service. I was very pleased with timely replies for any concern or question I had. I highly recommend RCA for Generac backup options. James Price

We are absolutely thrilled by the quality of work, the professionalism, effort and courtesy of the…read morestaff at RCA Electrical Contractors, LLC! From the moment we met the estimator Matt, we could tell by his professionalism, knowledge and willingness to answer any and all of our questions that we were hiring a winning team! Sharon and Marcia at the office were always courteous, timely and extremely helpful with all the scheduling, billing and questions we had. All permitting and inspections were scheduled and handled with ease. When it comes to workers.....well, I don't think you could ever get a better combination than the guys who did the actual install. From start to finish, these guys were at it all day long. From the trenching, generator pad and gen install, to the neat, professional gas, conduit and wiring installation these guys were extremely efficient and worked very well together....it was impressive to say the least. The well-stocked company vehicles as well as the installation equipment are clean and professional and the craftsmanship and quality of work is second to none! Josiah the technician was extremely knowledgeable, friendly and courteous. He took the time to answer any questions we had. He performed the final complete test of the system and we can honestly say that we are extremely confident and ready for whatever nature has in store for us....you can't beat that! We would definitely recommend RCA for anyone's emergency generator needs.