They showed up fast for the assessments, with "only" 1-2 no shows. within 2 weeks time…read more But, once hired, with a deposit down, they change the appointments 2-4 times for next several weeks, without feeling obligated, or without being considerate of our schedules with other contractors. Their problem is they change their work schedule on the date they are supposed to show up. That is beyond frustration. Then, they will call you again, to reschedule it for another several weeks later. It is highly unreliable doing the work with them. And, they do not explain or apologize, that is another issue I have with them. But, when they show up. their work is okay, but slightly more expensive than other contractors on the island. I almost think they abuse the clients-contractor relations, for those who have few options for the plumbers, they should really consider someone else off-island. Because of their very poor time-managing issues, they only get 2 star, otherwise 3.5.

I was truly happy with the service provide by the Company, its owner and his team. Showed for an…read moreestimate at the preplanned time and finished ahead of schedule.

I don't know what else to say other than amazingly fast dispatch times and the guy was fast and…read more100% accurate on the charge. He came out identified the issue told me what I was gonna run and got it done with no time. Extremely satisfied with the price and don't think I was overcharged one penny.

Requested a drain inspection and cleaning. Roy was the technician and he was very knowledgeable and…read morethorough. He was able to locate an area of concern and offer the appropriate solutions. Will definitely use them again.

Owner provided me a 3/4" plug and offered advise on my existing HVAC system on off hours. Very…read morehelpful and courteous.

From the owner: This family owned and operated business comes with 32 years experience in all facets of plumbing…read moreand heating. Founded in 2019, Harbor Master Plumbing & Heating has become well established in providing quality craftsmanship serving the Cape & Islands. Always making sure the customer is well informed and educated on what is being done in their home. We work to create long lasting relationships with our customers so that they are not just another number. We are your plumbing haven.

Amazing service. Pretty much every other plumber ghosted us or didn't return phone calls. He not…read moreonly called back, but squeezed us in the following week when everyone else was booking months out. He is the nicest guy and was so efficient. I highly recommend him!

Excellent response, attentive and quality work in a short amount of time. Also communicates clearly…read moreand quickly to keep you informed.

Heard Manny and Paul's radio spots on WATD. Ran into them at a home show in Hannover, along with…read moresome other contractors and remodelers. Invited them to give us a quote for our bathroom remodel, along with a couple others. One was just a salesman, and didn't know the ADA codes or Plumbing Codes. Another only wanted to do the shower and none of the other work. Manny and Paul know the codes. They inspected our bath and basement. They told us what exactly what would happen. No 'hidden' problems, no surprise 'extras'. Manny and Paul do the work. No subcontractors to deal with. (Their was an electrician, they scheduled him.) We are happy with their work and our new shower. If you have Ageing in Place concerns, or a handicapped loved one or concerns, these are the guys to talk to. They can walk you thru what needs to be done and all the options you have to update your bathroom. If you are on the South Shore or South Coast you owe it to yourself to, at least, talk to Manny and Paul before you start your bathroom project.

Couldn't be happier with our choice to use Paul and Manny. Worked with us on plans, explained in…read moredetail all aspects of the job of replacing our tub and shower, as well as our Vanity top. Showed up when scheduled and completed the job in 2 days. Workmanship was top notch and these guys were a pleasure to work with would highly recommend!