We were in a need of Heat Pump and that's when we reached out to Local HVAC via angi's list. Matt…read morewas very flexible when it came to initial appointment. Came down to the property on time, took a look around, provided a great solution and then provided a quote within 12 hours of first appointment. He was very upfront about supply chain issues, gave a mutually agreeable date for install and he and his crew were on time to come down and start the installation. They finished the work fairly quickly and then cleaned up the space really well. Matt's estimates were very competitive and his service and response rate was amazing. We have had the heat pump and mini splits for around 3+ months now and we are very satisfied with the work. Would highly recommend Local HVAC to anyone who is in market.

Brian responded same day and came out cleaned the AC units and said I didn't need any refrigerant…read more I had him replace my hot water recirculating pump and now it is so quiet. I am so glad I found this locally owned company! He was very honest with the price and I would always call him for any AC/Heat and plumbing issues!

Notwithstanding their mixed reviews regarding responsiveness and the fact that the company never…read moreresponded to my emails for an "appointment / estimate" I telephoned the Company and scheduled an appointment in late June 2024 and was told by the "owner" after his physical visits that an estimate would be sent shortly. To date (August 7,2024) I have not received either an estimate or any communication whatsoever from the Company.

It's been a long time since BTU offered responsive customer service and proactive customer…read morecommunication. I have been trying to get a thermostat that can be controlled remotely by a network for, literally, years!! Wildly understaffed. Too bad. It was a terrific business years ago but has not recovered from change of ownership (?) and/or later effect of the pandemic. For the present, scarcity of HVAC companies taking on new customers keeps me loyal to - and ever hopeful about - BTU.

Terrible service. No response to service calls. Management is non responsive. No phone or text…read morecontact​

I was originally impressed with WM's prompt reponse to my emergency due to a failed, propane fired…read moreHVAC system. They quickly installed a new heat pump and the installer, Rich, was very good. Happy to have the new system. However, getting Thiago, the business owner (?), to complete the basic paperwork for the state rebate was a nightmare. I literally had to track him down and refuse to leave his office until I had it. Since then, neither he nor Ryan return calls or answer texts when service is needed. Nobody answers the phone. Ever. They seem to have disappeared. If you are interersted in long term, professional support and service, beware.

Dan is great. Extremely knowledgeable and quick to diagnose and fix my issues. Saving his number…read morefor future jobs.

Buying a mini-split system is an incredibly difficult process. The Mass Save rebate system is very…read moredifficult to navigate. I got quotes and presentations from 4 different vendors and the pitch and price was exactly the same - hour long presentation and a $30k cost. However, what each vendor tells you is that IF you qualify a $10k rebate is available and your net cost is $20k. Essentially the rebate is a scam - it just gives contractors the ability to inflate the prices and use the rebate to make the system sound cheaper than it really is. I finally met with McIver and he was able to simplify the entire process. He is not a Mass Save contractor. So he does not work the rebate, just offers a strait-up cost to install the system. When he gave me his quote, I quickly figured out that Dan McIver was an honest man and that the whole Mass Rebate program was a scam. His quote with the similar equipment and the same number of mini-splits was $13,500. I hired him for the job and they started within a week. One of my biggest concerns was esthetics - I was worried about too many refrigeration lines running around the outside of the house. Our house is a rental property in Cape Cod that had a lot of charm to it and we did not want to ruin the integrity of it. Dan came up with a brilliant solution and was able to run most of the lines through the basement to minimize the lines on the outside of the house - we were so pleased with this solution. His team did a fantastic job building out the system - they were clean and finished the project on the timeline he quoted. The work was high quality!! Net is that Dan took a very complicated buying process and made it simple and affordable. He is highly recommended for the quality of his work, pricing and his honest and straightforward approach!

Owner provided me a 3/4" plug and offered advise on my existing HVAC system on off hours. Very…read morehelpful and courteous.

From the owner: This family owned and operated business comes with 32 years experience in all facets of plumbing…read moreand heating. Founded in 2019, Harbor Master Plumbing & Heating has become well established in providing quality craftsmanship serving the Cape & Islands. Always making sure the customer is well informed and educated on what is being done in their home. We work to create long lasting relationships with our customers so that they are not just another number. We are your plumbing haven.

Installed sump pump for basement. Great work, fast response, fair pricing. Would recommend and work…read morewith again.

From the owner: Flow Tech MV is your local expert for plumbing, heating, and gas work on Martha’s Vineyard. We’re…read moreknown for quality installs, clean repairs, and honest service — always done right the first time.

Stay away from this company. Very poor customer service. Just hope the product they placed in my…read morehome will work.

I asked to have the pipe from my shower to the shower head replaced-and my drain unclogged. I…read morehavent been able to use this shower in a year. I also had them come to fix my furnace and they said it was another problem. If you use them good luck

Wayne is, without a doubt, the most professional, thorough, and customer service oriented provider…read moreI've worked with since moving to the Cape in 2016. I've had some major renovations to my home including plumbing, electrical, bathrooms, etc. and his craftsmanship and willingness to go the extra mile are second to none. He is courteous, pleasant, and promptly returned my calls and emails. Not to mention his price was extremely competitive. I had two ductless mini-splits installed and he walked me through the entire process, teamed with an quality electrician, and delivered ahead of schedule. He then took the time to walk me through the operation of both units until he knew I had the hang of each system. I highly recommend South Shore Climate Control for anyone in the market. Don't wast your time shopping around, he is the best on Cape and likely the best in New England.

Our heat suddenly stopped working, leaving the home getting colder by the minute. We couldn't be…read moremore grateful for the rapid response, professionalism, and experience exhibited by Wayne. He quickly recognized the source of the problem and had us back up and running the same day.