This is not a patient-centered doctor. There is one employee working for him who usurps the practice and this doctor is unaware and too disinterested to care, much more intercede to train him to ensure the patient receives the quality care the doctor represents he provides. It suits the doctor too well to be relieved of his duties and the oath he takes that one under him who is ill-equipped to play the role of doctor fancies himself one and the same as the doctor. The assistant makes sure the patient has no chance to have any private conversation with the doctor. Merely a chat with this assistant that consists of speculation run amok produces a submitted claim of making moderate level decision making, later to have to be redressed by the patient as the assistant will not own up. Huh!? This charade is over the top. No medical decision making took place. Never heard of an employee already paid by his employer sending bills when chatting with a patient. I learned not to anymore. There are other assistants in this practice but they know to limit their role. When telling this assistant a patient has a question for the doctor the assistant will not inform the doctor. When the assistant receives a writing concerning the patient's care, he does not place it in the patient's medical record as required and stonewalls when the patient requests a copy. He stonewalls when a patient informs him that information he received is incorrect. Instead he tells the patient not to contact him for care when the patient never did and there's no reason why anyone would. The assistant simply intercepts messages for the doctor and passes nothing on. I had to point out that he is not a doctor his view of himself is so distorted. No one goes to what is considered a top-rated hospital to see an assistant for treatment of a potentially life-altering injury.
The motivated patient has to jump through hoops to even make an appointment with this doctor. I could not learn the scope of the doctor's practice on the initial visit the doctor has such a limited a presence. I felt like a mere punctuation mark in the appointment. I reached the conclusion a few days before my 2nd and last appointment to select another provider. I escalated and there was intervention after the first appointment to enable the 2nd but the assistant stepped up his intrusion. Then he, rather than the doctor, wrote a summary of the appointment, even thought he said nothing in it and had no legitimate reason to be there. In his summary he portrays himself as a critical player. The doctor not only should be apologizing to me for the assistant's interference and ensuring it ends.
Dr. Ricci demonstrates no interest in the patient's care or outcome of an injury. Were it not for the assistant's interference I cannot say if it would be different but that he already demonstrated his indifference, shows it I would have eventually realized it. Take your time finding the right doctor and do not place any arbitrary limit on the number you need to see before finding the right one. Sometimes the first is the right one but not always and you should feel no pressure to stay with any doctor especially when treatment is time critical as is mine. This doctor has a superior attitude to others. I have seen another since who reminded me that the field of medicine is alive and well. He emphasize the importance of making up for lost time. I'm now into 4 months of a fracture that is chronically painful and has overtaken my life. The new doctor emphasized there's not a day to be wasted. Ricci's assistant said to come back in a month after my condition worsened and he even opined that no healing took place. This was after 8 weeks. read more
