Dr Pauley is great. He's proactive and takes the time to listen. He always follows up on every…read moreaspect of my current care to ensure the specialists are doing what they can to help me. He doesn't like to repeat testing that's already been done and gives us the option to voice any complaints without judgement. The staff is incredible and always super helpful. If you want a physician that isn't trying to get paid by unnecessary testing or sending you out everywhere instead of trying to handle things himself, he's the man. I'm also quite impressed he studied about my muscular dystrophy and is on top of every aspect of my treatment plan. It's nice to not have to explain everything each time I come in. I told him once and that was enough.

Dr. Kagey is a great doctor very thorough,and caring of your needs as a patient. The staff have…read morebeen great also if I ever had questions they're always quick to respond, very polite.

April 2025 great staff and wonderful care my family doctor…read moreof 20 years retired and I have been with Roanoke Family Medicine for almost 2 years now very nice to deal with an independent owned group NO corporate crap like hospital owned groups the truly physician owned practice is almost extinct they days in our area of Virginia but this group is wonderful to deal with and I hope they are around for a long time Great care and wonderful staff

This office will abandon you in time of need. Was immediately pulled from all anxiety meds that…read morehave been prescribed for years,all because of a failed marijuana test. Then they look at talk to you like a junkie. This practice is embarrassing.

I've had Dr. Bivens since 1999. He and his nurses, along with the staff, are the best anywhere;…read moreanyway, he and his nurse and Jan are the best of all times. It breaks my heart when I have to leave them to be closer to home. I know the new endo will be fine but no one will be Dr. Bivens and I mean that. And, Jan, his nurse that comes into the appointment each time is tops. Also, the nurses that he has had through the years have been great, always on top of everything and with kindness and grace. They have ordered my Libre2 supplies and made sure everything was/is running smoothly. The lab technicians are so competent also. I thank you, Dr. Carl Bivens and nurses, staff members, and technicians for your fine care for my diabetic needs. God bless you always! Love you all.

Dr Bivens is good he listens and never judges you . Highly recommend him to anyone who has…read morediabetes. He has gotten mine under control and monitors you well.

Lovely office, incredibly skilled physician and nurses! I had an embolization procedure performed…read moreby Dr Guyer. From the consult all the way through post op , I was treated with the utmost respect and compassion. The nurses assigned to me, Macy and Katie, were extremely professional and absolutely went the extra mile to insure my comfort and care was far better than anything I expected! Dr. Guyer listened to my concerns and questions during the consult and met with me pre-surgery. I absolutely recommend this practice and group of medical professionals! Top-notch!

Dr Andrews treats you like a person, he is old fashioned you wont find a bunch of computers in hie…read moreexam rooms. I think that's a plus, I have been to others doctors that spent all their time looking at the computer monitor not me. He always has a joke, sometimes they are a little corny but they still make you laugh. I recommend this place if you live int eh Fincastle area.

I have gone to Andrews all my life. He is great at making the patient feel comfortable and always…read moretells a joke. But is very serious about treating the illness or injury. I'd recommend him for sure!

Every nurse and dr here are a joy to have on my team. Good bedside manners, kind and gentle through…read morethe process of colonoscopy. Highly recommend

I just had a colonoscopy done a few weeks ago by Dr Farhad Sahebjam from Gastroenterology…read moreConsultants of Southwest Virginia, which my primary physician recommended I have done as a preventive measure since I'm older than 45 and have never had one done before. With all the myths going around about having a colonoscopy done, I was naturally a little nervous, just like many others probably are. But here at this Center everyone was so friendly and professional that by explaining the procedure and providing me with the knowledge of the advantages of having one done, rather than trying to avoid it, I looked forward to having one done. And Dr. Sahebjam was so kind and caring that he put me at ease the moment I first met him and provided me with the knowledge to understand the procedure and the benefits of it. If any polyps were found they could be removed, providing hope that everything would be alright. My insurance covered the payment for the whole procedure except.the copayment for seeing a specialist and the medications needed to prepare for it, which my CVS pharmacist helped me pay less for these by using a special program they had in which I write about in my CVS Pharmacy review. All the step of the way I was kept informed that it was covered and I wouldn't have to pay a cent. Naturally after reading the negative reviews I was worried but now I know better than to pay attention to them. The Center kept in touch continously with me via phone calls, emails, and text to make sure I didn't miss an appointment and in case I had any questions on the preparation procedure. I had an assigned person to keep in touch in case I had a question on the preparation for the procedure. The colonoscopy was performed at the Lewis Gale Medical Center in Salem, Virginia by Dr Sahebjam. I did have to drink a lot of water after I drank a medication mixed with water, but this made me thirsty enough that I easily drank the extra couple of glasses of water with no problem at all. And being without eating didn't seem to bother me much as I thought it would. A good friend of mine drove me to the Hospital on the morning of the procedure and waited for me there until it was finished. There I was treated very well and interviewed by several people, including hospital staff, nurses, anesthesiologist, and Dr Sahebjam. As soon as they brought me to the procedure room after I changed into hospital clothing, they put the anesthesia into my vein and an oxygen mask and immediately fell asleep that didn't feel a thing. I woke up to the call of my doctor who explained that everything had gone well and showed me the pictures. Since I didn't have any polyps and the results were normal he recommended that I didn't have to have another one done until 10 years. I was given the exit papers including copies of the pictures they took by a nurse, got dressed, and taken in a wheelchair to my friend's car, who drove me home. I week after I had a follow-up visit to the Center where a nurse explain to me how the procedure had gone and saw that I had totally recovered from it. I highly recommend this place to anyone who needs to have a colonoscopy done, as well as Dr Sahebjam and his staff.

I absolutely Love this Doctor & his staff! He is so helpful & will go out his way for you &…read moreactually has a personality! So glad someone recommended them!!!