Highly disappointed with OneMed's s customer service…read more As a new patient, I chose Dr. Patel based on a trusted recommendation. After calling and leaving a message for clarification about a medical order, I never received a return call. When I called back later that day, I was simply told I needed to schedule an appointment to speak with the doctor. The office is over 30 minutes from my home, so it's not as if I can just stop by to resolve a communication issue. Like many large practices, everything goes through a call center, making it nearly impossible to reach the office directly. Florida has no shortage of medical providers. Customer service is what separates exceptional practices from mediocre ones, and this experience has been disappointing. I'm posting this in the hope that it gets the attention of the front office. I'll update my review if the situation is resolved.

I really enjoy coming to OneMed! I feel very well cared for and truly feel like my doctor is…read moreinvested in my care. I was nervous to try a new office but heard such wonderful things about this practice. Dr.Khan has really made me feel comfortable and at ease when coming into the office. She has an incredible attention to detail and is extremely thorough with her examinations. I always appreciate her willingness to explain things to me and how she is always ensuring that I understand what is happening and my options. I also appreciate that the practice offers mental health services in addition to primary care. I feel like having it all under one roof makes that referral and ability to connect to the right resources so much easier! Scheduling is also super easy! They are always able to find a time to get me in which I like! The front desk staff is so friendly and able to help answer questions whenever they come up. Overall I enjoy coming here and can't recommend them enough!

I was treated by Dr. Joseph starting about 30 years ago for severe chronic insomnia. Shortly after…read moretreatment began, I was finally able to sleep steadily and enjoy relief. Office staff is always friendly and helpful. So I highly recommend Dr. Joseph, and I would even travel from anywhere in central florida to go to him. I trust him implicitly.

You know it's hard to find a good psychiatrist when your general practitioner has no…read morerecommendations for you! It's not that there aren't any around, it's that they don't have any they can recommend and ask YOU to let THEM know if you find a good one! After trying another office for awhile, where I didn't feel listened to, I gave Dr Sonny Joseph a try. 7 years later, I feel heard and would recommend him to my GP or anyone looking for a psychiatrist. I also appreciate the office staff. When I need to call them they are always easy to reach and very helpful and friendly.

Dr. Weaver is through and takes his time. Dr. Albers is great too and always helpful by taking time…read moreto ask questions. I appreciate they do bloodwork annually as I've never had a primary care do that on a regular basis.

These doctors are the best I've ever seen in my 83 years. They are thorough, always available,…read morecompassionate and give you all the time you need. I trust their judgment completely. I now live over two hours from their office and yet I would see no other doctor.

Great doctor and very accommodating staff!! Highly…read morerecommend!! Never any issues at this location.

The little details made this practice stand out to me. The staff seemed attentive without making…read morethe setting feel overly formal, and the overall approach came across as thoughtful and organized. It has a welcoming atmosphere that makes the practice feel more approachable than a typical medical office.

We moved to Florida 8 years ago and Dr. Lauridsen was the doc we selected as our GP, and she…read moreremains our primary doc today. I have Multiple Sclerosis and see my fair share of doctors, so I have specific relative experiences. Dr. Lauridsen is the ONLY doctor I see that knows who I am and remembers previous visits. She actually listens. Her go-to with me has never been "let's throw a pill at it", we discuss all options openly, as a team. She is compassionate and kind and takes a lot of time with each patient. I have never "no showed", and support fully her office policies around that issue. We all sign the policies at the beginning, perhaps they should also be READ by non-compliant patients...? I highly recommend Dr. Lauridsen - she's a top-notch clinician and provides top-notch care!

Very good care. As for the other review on here- don't no show, no call. Dr L is busy. She…read morespends a lot of time with you. If you waste her time by taking an appt and not showing or calling, yes you will be dropped. Other patients want that appt.

Stay far away from this place. You can not get a hold of anyone when calling the office, they are…read morecharging an annual fee of 150 to even use this practice even with insurance. When I went into my appointment I felt like acted like the Dr was listening but didn't actually listen to me and like a lot of other doctors assumed more than listened. This office use to be great but it has really changed and not for the better. The nurse practitioner I had seen and loved is no longer here. Very disappointed.

I moved from different state to FL. I was struck with some kind of unknown allergic reaction. I…read morewent to visit AFM Clinic. I also needed to establish a physician for my lower back L4, L5 and S1 pain medications I am on for over 20 years. Nurse practitioner came, took list of my meds mail order. She ordered my meds. Upon receiving the meds I noticed, she didn't order one of my meds for 90 days BUT for 30 days with no refills. I called pharmacy. Pharmacy replied, doctor ordered for 30 days with no refill. I called doctor's office. The doctor says he will not write 90 days or 30 days refill until he checks my physical. The clinic is stuck up, making totally irrelevant excuses to write meds refill or for 90 days. In order to further establish state of my physical, doctor went ahead with my blood test. I also requested to check if I am allergic to any unknown allergy. Besides, The unqualified staff who don't know how to read blood pressure. The pressure was so high, the nurse practitioner refused to order my medication I am using for almost 20 years. Well anyway, I went back to get blood drawn for testing purpose making sure there is nothing wrong anymore apart from some unknown allergic reaction I had earlier. The 2nd nurse came in to draw my blood. She can't even find my vein. Huh.... She send 3rd nurse to draw the blood. She gets it without making "ANY EXTRA DIGGING" efforts. Two days after, doctor on duty on Sunday calls asking "IF I AM DOING OK?" I was surprised. I went curious asking why what you find? Doctor says, my "SUGAR IS SO LOW" he wanted to make sure I am ok. I said something is wrong with your test. My sugar isn't as low as might think. I am absolutely active, working, going to gym. He said, there should be something wrong in test. He asked if anything went wrong while they drawing the blood? I said, the nurse named Deborah could find my vein. So she went ahead ask 3rd nurse to draw the blood. That's all. He orders 2nd blood drawn. I went today for another blood draw. 4th nurse came to draw the blood. He instigated if I get bruises a lot. I said, yes depending on how much you dig in my body. He takes my blood, then leaves all near by me, goes out to check if I have follow up appointment for test result discussions. I requested again, to write refill plus 90 days supply for my pain medicines. The receptionist said, she will send in message forward. They will call. Nurse named Deborah called, started crying for the same. They will not order another refill or 90 days supply. I said, you are not making any sense. She Says, my blood pressure was too high. It seemed like the doctors office practicing unethical behavior to cash on new patience. Moreover I am above 60 so I am a target of their atrocious pattern of behavior. I restrict anyone visiting FMA Facility located in Winter Spring, Florida. These center is milking patience not helping or do not know how to treat their Patience. Beware! Do not go there.

PHMD and Dr. Castro are all they advertise and then some! We have been with Dr. Castro for 30…read moreyears and were among the first to follow him to his Concierge Practice and are so glad we did! POPPY

Gerald L. Roberts 30 Rundle St, Ulladulla NSW, Australia,…read more Aug 9, 2025 I was a patient of Dr. Castro for a number of years including 2005. At that time testing indicated a colonoscopy was need and prevented serious later problems. Dr Castro's medical advice(which I have continued to follow) in this matter and several others, have kept me healthy,even though I am no longer under his care. Yesterday, 08/08/2025, at the age of 94, I had my 3rd colonoscopy since 2005. I still have a Healthy colon. I believe that Dr Castro's quality of service and advice are OUTSTANDING. *****