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    William E Poole, DDS

    2.3 (3 reviews)
    Closed 7:00 am - 12:00 pm

    Services - William E Poole, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    William E Poole, DDS Photos

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    Smile Squad

    Smile Squad

    3.7(3 reviews)
    1.9 mi

    We came in to have a cavity filled and the lack of patience for a pediatric dentistry was insane…read more My daughter was on the chair, under laughing gas and had some tears because she was nervous. She had her mouth open and they already put a device in her mouth. The doctor decided he wasn't going to work on her and said I can't work on her if she does move (she wasn't moving and was hooked up to nitrous) we were seen for a LASER filling. At this point he stood up and left the room, with the assistant repeating "we see this everyday it's not going to work". My daughter was laying back completely still under nitrous- might I add. I asked- so you're going to make her come back again and after starting a service and saying you won't work on her when she has a few tears? (First filling) She was upset that they stopped, I told her we'd have to come back and try again. Then- we go to leave and I ask the assistant as we walk out now what, I schedule an appointment next week to try again? And she says no-the doctor won't want to see her back for six months at least. I said for a filling!? How do they know her tooth won't hurt by then? The lack of caring, patience and time they give is absurd for a pediatric dentist. My daughter was calm and ready outside of having some normal fears for her first ever cavity. Had they taken a moment to slow down instead of storm off, she would have been fine moments later. Instead, she started crying even more because I told her we would have to come back AGAIN. Extremely unprofessional and so disappointed. I DO NOT recommend this place for fillings. EDITED TO ADD: I called around to a few other pediatric dental offices and explained her age, circumstance, etc and they all stated they would NOT recommend waiting 6 months for the filling. I proceeded to call back and asked if we actually are recommended to wait 6 months for her to be seen, what am I supposed to do if she has pain and also how much can I expect the tooth to decay if we wait that long? The girl put me on hold. Then another female answers and says she's the office manager. She started the phone call right away by saying we no longer think your family would be a good fit here you guys obviously don't like it here etc. I said I'm calling to ask questions about my daughter's care for her cavity, I never said we don't like it there. I'm a parent trying to take care of my daughter's teeth. She said yeah well we're going to refer you out etc. I said okay, well the only issue I had was the bedside manner today and lack of patience. She stated that the assistant and doctor claimed my daughter (who I was in the room with the entire time) was "crying hysterically, moving, and not opening her mouth" which was 100% not the case. She had some tears which could have easily been walked through with patience. While still on the phone she did state "you're leaving a google review so you wouldn't be a good fit here" I guess only good reviews are appreciated by staff, but REAL reviews are appreciated by the public. I'm just shocked and blown away by the abrupt, unprofessional, sad, not patient, not kid friendly service today. Yes I left overwhelmed, frustrated and upset. After hours on the phone getting other opinions, I lack the trust in this dentist. I ended the phone call with the dental office manager (repeating myself because I still didn't get an answer) as a parent I'm just trying to figure out if the 6 months is real and if it is- what to do if she has pain, and secondly how much can I anticipate her tooth to decay in waiting that time? And she stated she would talk to the doctor and call me back. Added: they called me back and didn't answer any questions and said we're sending you a dismissal letter I said okay I'll add to my google review and hung up. That's my latest update. Added X2: this company has numerous fake reviews and they attempt to remove their "bad" reviews.

    All staff was very friendly and non judgemental. My daughter was nervous and they allowed her time…read moreto calm down before proceeding. They gave me several treatment plan options without pressuring me to make an immediate decision.

    Sunshine Pediatric Dentistry

    Sunshine Pediatric Dentistry

    4.4(14 reviews)
    7.3 mi

    My six year old had her first cavity filled today. I was dreading the appointment because of her…read moreanxiousness surrounding dental visits, but the team at Sunshine made this appointment go so smoothly. They played a movie she requested on the tv, explained everything they were doing before they did it and really made her feel at ease. I could not be more grateful!

    My child was referred here by out dentist for a dental procedure where they recommended my seven…read moreyear old get 4 caps on baby teeth as an oral procedure (our dentist does not complete oral surgery on children). We did the procedure, everything went great, they were paid the $4,000 for the procedure. We went to our follow up appointment, everything healed nicely. We continued to see our regular dentist for the next 2 years with regular checkups, no cavities, and three of the 4 caps fell out with no issue. The last cap was difficult to come out when it fell out, it had a horrible odor, my son immediately got a fever, and then within two days developed half a dozen oral blisters on his tongue around the capped tooth area. His gums became inflamed and bloody. After a week of saline washes, mouthwash, peroxide cleaning and lots of oral hygiene we felt we needed to call the dentist. We called Sunshine since the issue was a result of the capped tooth. When we called the receptionist informed me that the capped tooth had fallen out and they had nothing to do with the things going on in his mouth and that we should wait a little longer. She then told us she could get us an appointment in 4 weeks. I told her the only reason I was calling was because my son has never had anything like this happen and it appeared to happen immediately after this cap fell out. She asked if we were seeing the dentist regularly and maybe it was a result of not seeing the dentist. I told her we go every six months to our regular dentist, upon which she told me again, since the cap fell out it was not their issue and they could see him as a new patient but couldn't guarantee they would be able to do anything. Needless to say, called our regular dentist back and they got him in within the same day. Don't give this place your money for oral surgery! Ask your dentist for another referral.

    William E Poole, DDS - cosmeticdentists - Updated June 2026

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