Deep cleaning. I have never had any dental hygienist who was as rough and uncaring in my life. She…read moretore up the inside of my mouth so bad that I swelled up and bruised . I told her I was panicking but she didn't care. I never went back and would warn anyone to not let her touch you . Shortly after their horrific treatment two of my teeth broke. I had to have them both pulled they were so damaged.

I was scheduled to have a cavity filled using my ATRIO for coverage but when done I was informed I…read morewas responsible for a $775.00 bill. Office was clean and professional but their "math" blew me away!

I was a patient with Mark's father and he was a very good Dr., but he retired and left the practice…read moreto Mark. Worst dentist I have ever had in 50 years. Went to him for an abcest tooth and after x-rays told me I probably had bone cancer. Which was not correct! After I went to a specialist for a second opinion. He was rude when it came to my employer not paying for my Healthcare and that he paid for his employees Healthcare. I will no longer be billed for him to pay for their Healthcare! Go find someone else.

Pleasant staff, I really like my hygienist. Little contact with the Dr. however, he seems kind and…read moresensible. Not pushing a lot of stuff on a really old geezer.

They are all very patient centered; they do all they can to be welcoming and make sure you are…read morecomfortable. They inform you of everything they are doing and are very thorough. Best dental office I have ever been in!!!

Very impressive building and office. Staff was on top of everything, very nice and courteous. I…read morefelt like royalty

Roseburg Family Dental care is the best dental office in town! Great friendly staff who really…read morecare about you! And they are all are fun people! Starting with Dr Achkinson and now Dr Braun, they helped me gain beautiful teeth! Dr Braun has literally changed my life!! I would highly recommend Roseburg Family Dental!!

Dr Atchinson is amazing..she is lazer focused on patient comfort and it shows from her whole staff…read more We all know the dentist isn't the happiest place on earth, but if you need a dentist Dr. Atchinson and her staff are the best in town!!

I had another appointment today for some dental work. I have extreme dental anxiety this was my 3rd…read moretrip for work and all three times have been great experiences for me all workers are very accommodating and attentive. My dentist is gentle and listens. I am almost done with my work and I will keep coming back here. I would recommend this office for your dental needs.

Wow really fantastic service. They got me in fast for my appointment and did my fillings same day…read more I'm impressed.There very nice and efficient. I'm happy and would recommend to a fried or family. Thank you

this place sucks. don't answer the phone or call you back. Have been calling every day for a week…read moreand not an answer or call back

Cant ever answer their phone and if they do and you address them about a concern they hang up on…read moreyou. Waiting list is 6-10 months.

I broke a tooth and needed a crown during a trip to Oregon. The positives were that I got in quick…read moreand they can do the crown in one sitting. The negative is they supposedly checked my insurance and I paid my half (due to out of network) the same day. Two months later I get a bill for another $681.41. They obviously didn't call. Do yourself a favor and check with your insurance yourself. It's a very assembly line sort of place. Get you in, get your money and get you out as quick as possible. On a side note my tooth is still very sensitive.

I have mixed feelings, Everyone was nice, I was happy with the work. I HAD INSURANCE AND PAID MY…read moreBILL IN CASH AT THE END OF EACH APPOINTMENT. I was all paid up , I did not finish all the work that was recommended, but I got the major work done. Well a month later I received a bill for 1800.00? I paid each visit, one visit I paid $700 after insurance. Ridiculous. I have the last bill showing I was paid in full!

Dear Patients of Hucrest Family & Implant Dentistry,…read more Over the last several years, I have slowly transitioned out of general dentistry and focused on my specialty of dental anesthesiology. Dr. White has been the primary general dentist of the practice since coming aboard in 2015. He has provided excellent patient care, while gaining their trust and respect. My intention has always been to retain some ownership of the practice and have Dr. White join as an equal partner. Due to a series of "life events" my family has experienced; things haven't gone as planned. In January 2024, Dr. White purchased the practice and is now the sole owner of Hucrest Family & Implant Dentistry. Dr. White will continue his role as the primary dentist with the same focus of general and family dentistry. Additionally, he will maintain some level of specialty referrals for those requiring my expertise to facilitate their dental treatment with the priority given to children and those with special needs who are candidates for in office sedation/anesthesia. To provide context to these "life events" I would like to share a couple of things that lead to my decision to sell the entire practice. Like most people, my tendency is to be keep my "life events" to myself, but I felt it important to reciprocate the same level vulnerability and trust that has been given to me by the patients over the years. The foremost reason for stepping back is related to my wife being diagnosed with triple negative breast cancer in the fall of 2021. She has fought through chemotherapy, radiation therapy, and multiple surgeries related with her disease. Due to her health, I am choosing to prioritize time with my family, especially now that my daughter is close to graduating high school and will be leaving for college soon. Many of you know I have provided continuing education to other dentists both locally and nationally by mentoring and lecturing regularly in Portland, Las Vegas, and Chicago among other cities. Being one of only 300 board certified dental anesthesiologists in the country provides many opportunities to educate dentists and shape the future of dentistry. In fact, I recently accepted a position of clinical professor at OHSU's School of Dentistry a couple days per month in hopes to establish a future Dental Anesthesiology residency at OHSU. This position allows the opportunity to share my expertise as a Dental Anesthesiologist to the next generation of Dentists and various Dental Specialists by overseeing their sedation/anesthesia cases in OHSU's post-doctorate clinics. The ability to share my expertise and set standards for patient safety for the future dental providers is a very important component within our statewide and national dental community. As I have stepped back from my owner responsibilities, I have more time to dedicate to my family, provide mobile anesthesia services to dentists, explore opportunities within my specialty, and still work back a few days per month in the dental office that has been my home base for the last 15 years. It was my privilege to earn your trust and build relationships over the years. Please accept my heart felt "thank you" for allowing the opportunity to be part of your dental health. For the review the that attempted to shame me and questioned my professionalism, I hope this letter provides some perspective. Although, my availability at the Hucrest office is less than before, I am still working back to continue care for those requiring my services. It must be known that some insurances required patients to be referred back to their primary office due to specific contractual agreements. While I understand your frustration, I do not regret placing priority on my family during this time in my life. I feel no shame on my decision and wish you the best. Sincerely, Jeffrey A Kobernik DMD

Took too long to write I went to them for sedation dentistry…read moreafter a great phone conversation , and they had a long wait unless there was a cancellation. Luckily there was . my procedure was going to take two visits little did I know that they would be space a year apart , they did not tell me that. First appt. went fine no issues til after recovery and since. strange metallic taste in my mouth when the gave me a call I did tell them of the nasty taste. they ignored that , and then they had to change my appt. from July to November of 2023 and than they had to change that to very early morning and I living 80 miles away could not do that appt. so they changed again . and than I get a call to tell me they He had sold the business and would not finish the work he started. What professional does that starts a job and does not finish leaving me to live for over two years with a bad taste in my mouth He was suppose to go over a plan of dentures or implants or partials I got nothing no back teeth on my right side so only chewing on my left. I write this today as I can not deal with the taste anymore and searching for a new sedation dentist to Only find out Yes He SOLD the practice , BUT he still works there . How can a man of honor throw away his patients and not finish what he started . I would never reccomend any one go there as they may say they will fit you in if there is a cancellation I can not believe that no one cancelled their appt. for over a year leaving me to deal with a half finsihed job in my mouth SHAME ON YOU

Going to this office is one of my bigger mistakes in life. For a year he didn't listen to my…read morerequests, he gave me a $1000 crown, which came off,and then he was going to do a root canal on that tooth as well! Another $750. All done he got over $5000.00 for me to be left with more pain, teeth I shouldn't have had to keep and a demeaning feeling from Jed. I had constant infections,severe pain and open wounds that lasted months instead of a week or two. I hated it. Jed Norman is a fraud. He is a selfish. He has Terrible bedside manner- always talking over me,about me!! Stopped helping me with pain because he thought the pharmacist would look at him funny. Absurd. All this along with a shattered top jaw "to grow bone" and this went over a year! I went to Aspen and had everything done in 3 mo ths. Minimal pain. Talked to Me, not at or over me. And I was listened to. Bam.

I just wanted to get on and give another review about how awesome Dr Norman is. I have severe…read moredentist anxiety and today was my third appointment him and his staff are very caring, according and they listen to my nervous nonsense and talk me thru it. Dr. Norman keeps good convorsation going, keeps you in the loop of what he's doing . His staff seem very personable and attentive. I look forward to getting my teeth back to healthy and just wanted to let everyone know if you bad dental anxiety, or dental fears this is your place to go the whole office is great I have not one complaint, the appointments are made in a timely manor, after hour emergencies addressed very timely, I would highly recommend this office and Dr Norman for all dental needs. Thank you guys.