Very impressive building and office. Staff was on top of everything, very nice and courteous. I felt like royalty

They are all very patient centered; they do all they can to be welcoming and make sure you are comfortable. They inform you of everything they are doing and are very thorough. Best dental office I have ever been in!!! read more

Very professional, super friendly and really caring from start to finish from all staff.

My appointment was delightful! I was given a nice warm blanket, a neck pillow, and dark glasses while I was in the chair. The staff are friendly and professional and my procedure was painless. If you're looking for a great dental office, I highly recommend Dr. Alanson Randol's office. read more

Dr Konicek is amazing. She is personable and has the best bedside manners. If you're looking for a dentist that is great at what they do and is an awesome human, do not wait any longer and make an appt to see her immediately. She is seriously one of the best providers I've ever had. read more

I was exceptionally pleased with the care that I that I received from Dr Konicek And all the staff were friendly and welcoming.

The dental technician went out of her way to answer my questions as did the dentist. I feel optimistic about the care plan we developed together. Both made special efforts to compensate for my significant hearing loss. Thank you. read more

The staff is courteous, professional, and caring. I've never had a 'bad' experience there. They are always willing to explain whatever procedure I'm having in detail so I know what to expect. A class act all the way around. read more

Best dental office EVER! Professional, great, bedside manner, thorough, and so so friendly! I've been to quite a few dental clinics, and this one is truly the one for me! I would recommend to everyone. Thanks team read more

I always appreciate the friendly, personal treatment I receive from Dr. Randol and his team. I feel very blessed to have them! Five Stars! read more

I would like to recommend Dr. Randol in Roseburg for any dental work. He is very professional and is the best dentist ever! Also his office team supports him with great patient care at all times. He also helps us veterans afford dental work and sets an example for the medical community! Many thanks to him and team. Wayne W. In read more

it was a first visit for mom. She was having a really hard time with her pain on her leg and they accommodate really good. They make her feel really comfortable. read more

This has been the best place to get my teeth cleaned ever. I usually have such anxiety that I have to get. Nitrous oxide but that's not the case here. They're very gentle and excellent dental techs read more

I have been getting my dental need taken care of at Dr. Randol's office for over ten years! The staff are cheerful, professional, polite and helpful. The office stays up to date with new technology. Also, I see one of their Dental Hygienists, Shelly, she offers outstanding service and is very professional. I highly recommend this Dental office! Barry B. read more

They have the responsibility of telling you if they do not accept your insurance BEFORE work is done. We had our teeth cleaning and end up with over $300 bill out of pocket. Very disappointed. Will not return and will not recommend this place. read more

If you're interested in having the best dentist in my life be your dentist then I encourage you to do it now! The most pain free injections ever, friendliest technicians ever and a great dental plan to keep things as reasonable as possible! read more

I have been going to Dr. Randol for years and have been very pleased however this last visit to get my teeth cleaned was quite a disappointment. The hygienist cleaned my teeth with the normal scraping tool and then flossed. She asked if I wanted a fluoride treatment. Since we don't have insurance I asked if this was part of the normal cleaning fee. She said it was extra so I told her no. To my surprise she said I was finished. She did not polished my teeth like I've always had done. She also had not used the ultra sonic devise which I know helps do a more thorough cleaning. When I went to pay I was charged $132 and given no discount for paying cash!! I decided to check with other dentist in town and found out most give at least 5% discount and charge around $123 for a cleaning that includes polishing and the ultra sonic cleaning. I will be going to a new dentist. read more

The hygienist, Chrissie, is wonderful. I had the best cleaning experience of my life. The only downside to the Alanson Randol practice is that they are quite expensive. read more

Once again, a wonderful experience at the dentist! OK, it was just a cleaning, but I've got some perio issues so some cleanings are more intense than others. Christine was amazing! I've never met anyone in this dental office who wasn't super professional, cheerful, friendly, and customer-oriented. Highly recommend this office for anyone needing a dentist! read more

This office is top notch!! Everyone is kind. They were able to accommodate my schedule and get me in quick for a toothache. I'd give 10 stars if I could! read more

A great team from the front office to the doctor. The cost of services is high but so is the quality of work and the overall experience.

Dr Randol's office and staff are fantastic. I never have to wait long in the waiting room. My hygienist Kimmi is very personable, thorough and tries to make me as comfortable as possible throughout my visit. The office itself is clean and professional. Highly recommend this office for all your dental needs. read more

This was my first appointment. I have been faithful about dental appointments at least 2x/yr for as long as I can remember. Due to living in a few different places, I've had many dentists over those years. This was the most impressive first appointment I've ever been to. Great office, warm staff, the doctor listens to you and explains everything. I was blown away. I highly recommend! read more

I loved my hygienist Megan. Her work was excellent and it was such a pleasant visit. I would highly recommend anyone to pick them for their dentist!!! read more

I went to my first appointment today. I've never had an experience like this. The staff are great! I didn't wait more than ten minutes before I was taken into the exam room. The dental assistant was friendly and extremely competent, explaining everything. The whole experience was positive. I'm almost looking forward to going back! read more

Very comforting staff. They seem to care about you. Every is explained before done, and just a good dental office.

Best dentist ever. I have had nothing but positive experiences with these classy and helpful people.

Amazing reception! Excellent customer care. They make you feel like you are what matters most! And the office is luxurious. Great communication as well. read more

Randol's office was able to get me in for a next day appointment because I was having issues scheduling with the oral surgeon's office. The office staff was super accommodating and helpful and saved me a trip to Eugene. Highly recommend this office, their customer service is great! read more

Just moved to the area from out of state, and was nervous finding a new dentist. The staff was super friendly, and accommodating. Received fun welcome gifts, and a tour of the office. I immediately felt comfortable. Filling out all the forms online prior to the appointment was a real time saver. Text and email reminders of appointments. I brought my two kids, and they set the appointments together, and seemed like we were in and out quickly. I'm considering the affordable Randol club because they are out of network with my insurance. I rather feel comfortable with a dentist then find a in network with my insurance. I highly recommend this dental office. read more

I've never been a fan of the dentist and have had bad teeth all my life. The staff was extremely friendly and professional. They really worked hard to make sure I was comfortable the entire time. I've never had a better experience at a dentist before. I will not go anywhere else! Thanks!, Tyler read more

I called Dr. Randol's office and made an appointment to have my teeth cleaned. After spending an hour and 30 minutes having X-rays and a oral evaluation done, I asked if they were going to clean my teeth. I was told that was not what my appointment was for, and that I would have to reschedule for a cleaning. Needless to say, I was not happy! Especially after paying $341.00 and still not receiving what I made the appointment for. However, they did take the time to give me an expensive future proposed treatment plan. read more

I was very pleased with Dr. Randoland his associates. Wait time was minimal and voices behind the mask were cheerful. They made me feel like they were excited to see me and had apecial welcome gifts, this was my first visit. The care I received was gentle and professional. I will go back to see them. read more

Dr Endres has helped me decide on the treatment of a painful tooth that needs a root canal. He provided options, and no pressure to make the decision too soon. read more

I hate any invasive procedure, that goes double for dental work! Dr. Randol and his staff make my experience very positive. Always! It's almost a pleasure. read more

Very shady business practices. I was sent a bill for more than $200.00 a year after my visit. I was told 10 months ago that I had a zero balance when I made a credit card payment by phone. I received no bills or phone calls informing me of an outstanding balance for 10 months. Then - out of the blue- I receive a random bill. They gave many excuses - one included that my insurance company didn't close it out until now- which was a complete fabrication. Needless to say - switching dentists read more

Dr. Randol Dentist office is the best in Roseburg. From the office staff to the technicians to the doctors, they are hands down the best I have ever encountered. Customer service and patient care are top notch. The office is designed to make you feel comfortable. It is clean and modern, with all the latest technology. The have never advised me to have work done that is not necessary. Over the last nine years, I have appreciated their patient care, honesty and integrity. read more

everyone was very nice. office is well equipped and clean, they really try to make you feel welcome. all the procedures were explained prior to doing them. cost etc. were all spelled out. positive experience. read more

I had an appointment today for getting my tooth pulled. Needless to say, I was very nervous. I usually am a" white knuckle person" at the dentist. Dr. Randol gave me Novocain and I did not feel a thing. He had my tooth out and I was done in 15 minutes. They gave me instructions on aftercare and gauze and I was on my way. Great experience. I hate to admit it but I am actually looking forward to my next appointment in July for my crown. Thank you. read more

My very first impression of this office was my conversation with the receptionist over the phone. She was a complete sweetheart, and went out of her way to squeeze me in to the schedule on a busy day at a time that suited me. Simply amazing. This is definitely the best dentist I have ever been to in my life. Honestly! I usually am a bit nervous about dentists, but here I feel so at ease. Dr. Alanson is correcting all of the mistakes of my previous dentists, and my teeth and mouth are healthier now than I can remember. Not only are Dr. Alanson and his colleagues EXTREMELY capable and knowledgeable, but the office itself is luxurious. Televisions are installed in the ceiling so you can zone out and watch TV while you get your dental work done, and you are provided with sunglasses to block the glare from the surgical lamp. Coffee, tea and cookies are available in the beautiful and comfortable waiting room. There is even an art section and play area for the children. I have even received free dental work here from visiting student dentists, overseen by Dr. Alanson. It just does not get any better. read more