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Cumberland Dental Specialists

3.0 (11 reviews)
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1 year ago

Helpful 2
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21 days ago

Front desk staff so rude. Made child in pain wait for a month to have restorative work done.

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1 year ago

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2 years ago

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4 years ago

Helpful 4
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3 years ago

Helpful 1
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3 years ago

The office has wonderful friendly staff members. The downfall is waiting 45 past appointment time nearly every visit.

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10 years ago

Helpful 1
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11 years ago

Helpful 1
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9 years ago

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11 years ago

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People searched for Pediatric Dentists 108 times last month within 15 miles of this business.

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Milestones Pediatric Dentistry - Healthy dental habits start early.

Milestones Pediatric Dentistry

3.4(20 reviews)
5.1 mi

Would give 10 stars. Dr Carolyn and her team are excellent. We went here for a referral and…read moreswitched over to join the practice. She is excellent, attentive to detail, kind. As is her staff!

We have been patients here for 8+ years. We had a very poor experience in office this week, that…read morefollows the same patterns and behavior of our previous 2 appointments over the last year. There is no organization or professionalism at the front desk and sadly that reflects on the provider herself. I left a review earlier this week explaining that the front office lacks organization and while the dentist is amazing. It creates a very poor patient experience. They tell people they are checked in, and do not check them in. Take the patients in reverse order of arrival and appointments. After reflecting I actually removed the post 2 hours later planning to speak with the office when they called with my child's Referrel the next day. They didn't call and asked us to find a new dentist today. This practice has gone down hill, I'm not sure if they have trouble keeping staff, just hire family for the front desk who doesn't have the appropriate experience or if they just don't value their patients time because they have too many patients in the practice and can't manage how many patients they schedule at once. My child asked to start with a new dentist after we left the appointment - so the feeling is mutual . I think it's fair for people looking for new dentist understand that if they have feedback. You will be dropped as a patient. Best wishes to Dr Carolyn and her practice!

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Milestones Pediatric Dentistry - The Pediatric Dental Office of Carolyn Lubrano DMD, MPH

The Pediatric Dental Office of Carolyn Lubrano DMD, MPH

Milestones Pediatric Dentistry - You are never fully dressed without a SMILE!

You are never fully dressed without a SMILE!

Milestones Pediatric Dentistry

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Pediatric Dentistry - milk crate of books, and toys

Pediatric Dentistry

3.7(7 reviews)
9.4 mi

Dr Fontini and her hygienists are amazing with children. Everyone in the office are happy, kind…read moreand gentle. It is obvious that everyone who works here loves children. I brought my son here for his first dentist visit. They couldn't have been sweeter to him. I already made his next dentist appointment with them in six months. My only constructive criticism is that the main lobby looks like an adult dentist office. I actually wasn't sure I was in the right place when I first got there. Painting the waiting room with bright colors and adding some toys might make it more kid welcoming. If they have the extra cash it might be worth it to hire an interior designer to make the waiting room more fun. But regardless, I highly recommend this place to anyone with kids!

I just tried to call and make a new patient appointment for my son and just dealt with two of the…read moremost rude and unprofessional receptionist I've encountered in a long time. After answering the phone with a kurt "hi" I was promptly asked "do you have insurance". I replied yes but had a question...before I could even complete my questions the receptionist told me they don't make appointments until they can verify my insurance. I said that was fine however i had a question (i have bcbs and delta dental and wanted to know if I could specify which would be the primary, etc.), she told me to hold but forgot to actually hit hold where I could hear her and another receptionist badmouthing me about "asking so many questions", "probably doesn't even have insurance", "ugh another new patient paperwork"....she then realizes that she didn't actually put me on hold and says she's going to transfer me to someone else.. The next receptionist picks up and says "can I help you", I tell her I was transferred to her and that i was trying to set up a new appointment. Before I could even start asking a question I'm asked again about having insurance which I reply that I do. She starts taking my information and is increasingly more and more rude as I answer her questions and reply with my own (like why do you need 2 phone numbers and an email address to "remind me of an appointment? - simple question, right?!). This place was highly recommended by several people I know however based off this first impression by their reception staff, I can't believe they are able to stay in business with customer service like this. Its a shame, I wonder if the dentist know this is how their patients are being treated.

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Pediatric Dentistry - Some toys in the room

Some toys in the room

Pediatric Dentistry - Typical dentist gear

Typical dentist gear

Pediatric Dentistry - Showin off his clean teethies!

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Showin off his clean teethies!

Cumberland Dental Specialists - pediatric_dentists - Updated May 2026

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