I want to say that, for me, McKenzie-Willamette hospital is the best hospital in the area. I have…read morehad to go to the hospital 3 times for emergency and the wait was less than 1/2 hour in all 3 cases. I was taken care of and the problem I had was taken care of by the doctors and nurses. The last few months I was at the hospital due to blocked arteries which caused me to have a triple bypass, heart shocked twice, an ablation, and finally a pacemaker implanted. After my bypass I ended up in the Cardiac Care Unit where I was taken care of by the most professional caring doctors and nurses. It was like my comfort and recovery were the most important task they had. It is no wonder that they and the doctors and nurses at the McKenzie Heart Group are a level 3 star for patient care and outcomes. My understanding is that is the highest level attainable and there are only 3 in all of Oregon. Two in Portland and one at McKenzie-Willamette hospital with the McKenzie Heart group. You couldn't do any better than them for your heart care especially if you need bypass surgery.

Special thanks to nurse Dawn, on the 3rd floor, and all the awesome folks at McKenzie Willamette…read more Dawn and many others are all angels in my book. I actually hated to leave. I hope I never have to go to any other hospital other than McKenzie Willamette. Our community is lucky to have them.

My father was diagnosed with Multiple Myeloma in March. He is 80 years old and this has been quite…read morescary. We searched for different options, and are so happy that we landed at the Willamette Valley Cancer Center. First, the front desk including Shirley, Jada, and others is so welcoming, kind, gracious and compassionate. Shirley went out of her way to get us into see Dr. Wells as soon as possible. Jada welcomes each patient, and whoever is with them with a big smile, enthusiastic greeting, and constant warmth and kindness. This process is so daunting, but right from the time you walk in the door- you feel you are in the best of hands. Dr. Wells, his nurses and staff have been wonderful. Dr. Wells treats my dad each time like he is the most important patient in the world. He listens, and explains things thoroughly in a language that my father and our family can understand. When my dad had to go to radiation therapy, the staff there was outstanding. Robby made my dad as comfortable as possible for each and every treatment. Taking an interest in his personal life, and hearing him brag about his grandkids on each visit. Once the immunotherapy treatment began, they continued to treat my father with great grace and kindness. Denise has been super each time. She is kind and patient, without fail. If you are reading this, I'm very sorry. I know you are in a tough spot, and I hope you can have the same success my father is having. I strongly recommend WVCI as a place that will treat you well and care deeply for you in your fight. Good Luck. Bob Hammitt

What happened at Willamette Valley Cancer Center is they gave my dad radiation. They overshot the…read moreradiation on his shoulder and destroyed his lungs. When he had his visit they told him that the cancer had spread to his lungs, which was NOT true. He then received world class cancer treatment out of state and that's where we learned this horrible truth. The cancer itself (skin cancer) could have been treated but the damage on his lungs made it too difficult for him to fight and he did not survive. He went to WVC for help. He trusted them and felt comfortable letting them treat him. And in return they were careless and killed an otherwise very healthy and active man. It was shocking and incredibly painful. WVC, there is nothing to discuss. Please do not ask me to reach out to you. We are devastated.

I'm only leaving 1 star because I can't leave zero stars. Dr…read moreCynthia Dryer is as unprofessional as it gets. She stated ON RECORD, that she wouldn't treat me until she talked to the police. I was in a lawsuit with the city at the time. How do you explain that height of unprofessionalism? You don't. Avoid her at all costs. There are other qualified dermatologists in Eugene.

Dr. Leslie McStravick has been my dermatologist for over a decade. She's knowledgeable and…read morethorough, genuinely cheerful and friendly - one of the nicest doctors I've ever had. I actually look forward to my annual skin checks. Once I had a mysterious rash appear out of nowhere, and super savvy McStravick immediately knew what it was and how it would progress (and ultimately disappear). The office itself is pleasant, office staff helpful and efficient, and appointments run on-time. A uniquely hassle-free medical experience!

The worst care you can get in Oregon. Absolutely no follow up to labs or anything that may be life…read morethreatening to the patient. Telemedicine needs to go away as they can't make their own appointments. They only have a nurse practitioner that can't answer even the simplest questions. I'd rather go to my Veterinarian for health care at least they can call back within 2 weeks. DO BETTER WE ARE PEOPLE NOT CATTLE.

Great local/rural care with practitioners that treat one line a person! I was there right after…read moreCovid, got my shots & bloodwork. Everyone was so nice. Unfortunately, I had to leave around '22, bc I needed a shoulder replacement, & my insurance company wanted me to go to another specialist/group for the time being. P,us, my Dr. @ Orchid, had relocated. Well, after 4 years & 5 PCP's, I'll be back @ Orchid on 3/26/26. I'm happy to be going back, because they are very compassionate. I feel that I'll be taken care of.

Dr. Pologe was incredibly thorough, efficient and considerate for my well being and personal needs…read more I went in there feeling like I might die from the pain I was having and left feeling assured I will be okay with the resources and education i received from having going to this hospital. Everyone there was very kind and considerate especially Grace. %100 deserves that daisy award! The X-ray tech even brought a fresh, clean and warm blanket, which helped significantly. Thanks to everyone at peacehealth in cottage grove for actually helping with my pain management and now I have a good plan for recovery because of them, God bless you all!

Who designed this facility, PeachHealth Medical Group/Hospital in Cottage Grove. The damn lab does…read morenot even have a sink in the bathroom. The bathroom itself, stunk to high heaven with urine. So bad it upset my stomach. Then I had to deal with my lab. So obviously they are probably overworked and not enough staff. When you call them these days they take forever to answer the phone. I found out this morning that PeaceHealth itself had layed off 20,000 workers in January 2020. That was pre-covid19. Now I know why it takes so long to get the phone calls answered. Please people, clean you lab bathroom.

This was my first time here and it was great! It was very easy to schedule a same-day appointment…read morethrough the website. The receptionist later told me that in the year and a half that she's worked there, they've always been able to get someone in the same day. I sat in the waiting room for just five minutes or so before they called my name. Waiting area is small, but there was never more than two people seated there. My provider, Amanda, put me at ease right away. She was friendly and upbeat, and listened to me. She communicated well with me, explaining her assessment of my condition, the diagnosis and treatment, and what comes next. The thing I *loved* is they filled my prescription right on the spot in less than five minutes. Copays for the appointment and Rx was much less than I expected. I was in and out of there in less than 45 minutes. All medical access should be this easy.

They were not upfront with me about their "15 min and only one topic to discuss" business model…read morewhen I made my appointment. I ask for a pcp and they told me they did that. I expressed my frustration at the lack of transparency regarding this to Katie the NP I was scheduled with as I had taken time off work for the app and needed to discuss both migraines and tapering off trazodone. She lacked empathy and was very rude insisting I had to pick one to discuss. I walked out as that is not the quality of care I'm looking for and felt very misled!

Pro: Staff are approachable, friendly, supportive and the…read moremedical practitioner I saw was friendly, proficient, skilled, and willing to help. She quickly resolved my issue I came in with. The nurses and MA were all helpful despite the long wait. But recognizing that this is an urgent care and a walk in clinic, that's expected. Con: Despite having a wait area the space of about 15' x 9', patients were not required to wear a mask even if they're coughing and clearly showing signs of being infectious to others in that tight space. Being that this is a health facility. policy should reflect the wellbeing of everyone. There were elderlies, people with compromised immune system and children which makes mask requirement evermore important.

My daughter developed a fever whilst we're home visiting. She was so miserable, her fever just…read morewasn't moving, and then she started showing other symptoms like having a runny nose and a bit of cough, plus she started becoming pretty hoarse. My sister is a nurse so I had her check her a few times for wheezing and whatnot, and possibly to put me at ease she suggested I take her to urgent care. This one was closest. One of the things it has going for it is that it's not Riverbend, because the ER there is insane. We were in and out of here within about an hour. The receptionist wasn't the friendliest but the other staff we interacted with were. While I appreciate that it was relatively quick for us to be seen and leave--which I especially appreciated because trying to keep a toddler happy in a place like that isn't always easy--it was what happened after my visit that left me a little unsure about the place. My child had a COVID-flu-RSV test and they called back with the results after we left. Unfortunately my babe had RSV (thank god she had a vaccine for it as soon as she was eligible because I can't imagine her having this without it, but that's another story). I had questions about how to best care for her during her illness and the person I spoke with couldn't answer my questions and was instead asking whomever was sitting with her at the desk. It did not at all inspire confidence, and I called my daughter's pediatrician to get advice I felt I could trust.