Was supposed to see a radiologist, saw 2 nurses and once I mentioned I smoked weed they just blamed…read moreit on weed smoking and rushed me out of there, I never saw a radiologist like I was scheduled too. Very bad experience

Walked in, and got help right away for checking in without having to ask for it. Then got right in…read moreto the Queue for X-rays, and was all done and gone in less than 20 minutes, Nice people.

This is specifically the Labor and Delivery area. I was very impressed with how clean and organized…read morethis location is. I was also in awe of the great staff at this location. My daughter had a long labor and the ladies here were all so caring, patient and helpful. After she gave birth, they took care of my daughter and baby to make sure everything was good and normal. The lactation nurse was very patient and helpful as well. Overall, I felt the staff at this hospital made our visit very welcoming and stress free.

You know, they say that the most difficult patients are former employees because we know what…read morehappens behind the scenes. Well, as a former employee myself, I never expected to become a patient, especially not an ICU Heart patient. It has been so long since I retired that nobody there knew me except for one nurse. I was very grateful for the level of professionalism I was accorded and the timeliness of everyone involved. Having a Triple Bypass is no picnic. However, the staff continued to assure me all along the way. All accommodations were made for my needs and that of the Mrs. Staff were exceedingly polite and very patient with us as we navigated this 'other side of the coin'. Everyone from Registration all the way to the CNA that wheelchaired me to the exit door were very nice. It is amazing how differently people come across when your life is in their hands. I am exceedingly grateful and appreciative of all the staff and care I received while I was there. Now I am home and completing recovery from my successful surgery. I feel great and look forward gratefully to the next few decades this surgery has provided me.

I was billed $262 on October 10, 2025. Bill stated "Patient Responsibility." I paid that bill in…read morefull. My wife told me that I made a mistake because there is no reference to what Medicare Advantage covers. I have called multiple times and am always told that they are going to reimburse me on the 1st of the month, as that is the ONLY day they pay claims. I was told they would deduct $150 as a co-pay, giving me back $112 by Dec 1. Cutting to the chase: AARP Medicare wrote me and Radiology Assoc. that I did not have any obligation to have any amount whatsoever, NO copay. My share of the cost is $0.00 - this letter was dated March 25, 2026. FIVE MONTHS - No letter, No refund, NO COMMUNICATION OF ANY KIND.

I had to have imaging done due to an accident that caused disc tearing and protrusion back in…read moreJanuary. The expense should've been covered under personal injury protection via my provider, I sent the bill to my PIP examiner, explained the situation to one of the reps at McKenzie Medical Imaging and told them they would have to send my chart to the PIP examiner, which never happened, and despite explaining the situation and the ball being in their court, they sent my bill to collections. So now, not only has this accident impacted my health and my career, it's now impacted my credit. These people don't care about circumstances or legal process--they just want their money. Go anywhere but here for your medical imaging.

Great experience. Friendly and very helpful staff. The techs Maya and John did a great job. Also,…read moremy interaction with Dr Tom was terrific. He was thorough and explained everything so it was easily understood.

Doctor Gupta is professional and proficient. His approach to diagnosing my issue was deliberate,…read moreand his care plan was logically (and patiently) presented. Dr. Gupta truly CARES about his patients, and he takes the time to care for each as if they were the only appointment of the day. As procedures were contemplated and scheduled, he slowly and thoughtfully walked me through every detail, and he addressed every question that I had. I feel fortunate to have him as my heart specialist.

For the growing lumps on my ribs that can be seen from across the room by even a non medical person…read morewith their naked eye , the pcp says x-ray , so I go here . I told both the man and woman radiologist types that I had already had a high res C T scan of my chest only a couple months ago , they ought to look at that , but I was greeted by indifference and hostility . When Akshay's x ray report came out it said my lungs were clear , strange as the ct reports dynamic nodules that ranged to 8 mm in size in my lungs. The next blunder was to request a ct scan of my chest in his report, like it had never been done before let alone the three times , as if I had not already suffered the huge radiation load at his same office of Oregon Imaging . He was obviously too lazy and stupid to notice that the findings he made were factually incorrect and the test he requested already existed in his files. If this dr was a clerk in a grocery store I might lose a few dollars but when this dr goes oops , the false negative finding KILLS PEOPLE . This is a felony error but he is the authority , what am I going to do ? Who is going to clear this up ? If experience is any indication it wont be his employer . Dieing of pain is hard enough without having to do oregon imaging's record keeping or H.R. house cleaning .

I had a mammogram for left breast in January which turned out need further testing, Ultrasound was…read morescheduled for end of April, then I needed a biopsy, and an MRI, this all took over 5. months to schedule. After the MRI yesterday they found suspicious spot on right breast, now I have to start all over again for further testing, I am sure this won't be scheduled and completed for quite a while. Hope that I can get a treatment plan BEFORE THE END OF THE. YEAR.

Oregon Imaging Center at Riverbend has stellar customer service at the front desk. I went directly…read moreto the kiosk to check in and a very friendly representative helped me out and smoothly checked me in. The front lobby decor is very inviting and there's plenty of seating, so if you want to sit alone you can. When I was called back the tech was very friendly and helpful making my procedure go quick and easy. Her exceptional care was awesome. The back of the facility was very clean and had great decor as well. I highly recommend OIC for all of your image needs. They've also got two locations. One in Eugene, OR and the other in Springfield, OR.

I have to have surgery and the care could not have been better…read more I will never use Peace Health again

Went in for hip replacement and everything went perfectly. The staff was great and all went…read moresmoothly. The doctor and nurses were wonderful. The check-in went smoothly, as well as the check out. If you have a choice this is the place to go.