Evans Automotive has truly set the standard for what customer service and professionalism should…read morelook like in this industry. I brought them what turned out to be a bit of a "problem child" vehicle--a rare, numbered Cadillac performance car that I had purchased from a dealership in Jacksonville. Unfortunately, it appears the vehicle had prior damage that never showed up on Carfax, which made diagnosing the issues even more challenging. From the very beginning, the entire team at Evans Automotive has gone above and beyond. Multiple technicians have taken the time to thoroughly inspect the vehicle, the owner himself has been personally involved, and they've even done ride-alongs to better understand the issues firsthand. On top of that, they've graciously dropped me off at home so they could spend additional time digging deeper into the car. That level of care and commitment is rare--especially when dealing with a high-performance vehicle that requires extra attention and expertise. What stands out most is not just their technical ability, but the genuine pride they take in their work. It's clear this isn't just a job to them--they truly care about doing things the right way and taking care of their customers. That kind of passion and integrity is hard to come by these days, and it shows in every interaction. I can't say enough about the experience I've had with this team. Evans Automotive operates with a level of attention, transparency, and dedication that is incredibly refreshing. Highly recommend to anyone looking for a shop that genuinely cares and stands behind their work.

Family Owned and Operated. Recommended by a friend and now I HIGHLY recommend Evans Auto! I wasn't…read moresure of the problem,,,,could only give a description....they found and fixed! Nice to know that this small business is Knowledgeable, Professional and Friendly. Thank you Evans Auto!!!! Rosemarie F

I'm always nervous going into a car dealership for the obvious reasons. However, VW of St…read more Augustine was zero pressure and made me feel right at home. It was pleasantly refreshing and such a positive buying experience. They were priced great, were honest and upfront about everything and I left feeling like a got a great deal and a great car. Go tell all your friends and family members to check them out...they won't be dissappointed!

So we bought a used Toyota RAV4 from this dealership, the sales person was very honest but the…read moremanager i was not impress, he would not negotiate with us, which in the back of my mind, SHOULD HAVE walked away but my husband really loved it, I didn't want to disappoint him, one month into it, my husband took it to get an oil and filter change, so far was told, cabin filter was black, oil filter was severely damaged and leaking, they said it was a good thing we brought it in. So, go with your gut even if it will disappoint your husband, for the price we paid, we could have bought a new one!!

I had an appointment for oil change and tire rotation. It took two hours for oil change and they…read moreforgot to do the tire rotation. I will never be back to this place. Do not waste money and time. Take your vehicle somewhere with better service and will fulfill the appointment.

Had the auto body team undercoat my jeep and they did a great job…read more All the people in the office were a pleasure to work with, even the cat. ( she's great she acts like she's a dog) so friendly Just like her coworkers

Lee, you are the man! Dealing with someone that has the knowledge and experience to diagnose and…read morerepair transmissions is a great find. I am so glad that when my truck broke down on a trip to Florida for my daughter's wedding, that I found you and your shop. You did the repair and got me out the door within a few days and helped me stay on schedule to head back home. Pricing was great but delivering a fantastic repair and giving me the peace of mind to make that drive back... priceless! Thanks again for all the help! Clay

Thanks for taking good care of car today. The time you spent taking care of my wife was appreciated.read more

I was stuck in the mud today, in a area with no signal and calling was limited. So I called 411 &…read moreIt helped me located this company. He was quick to get to me outta the middle of the forest in Palatka. I ended up calling him 7 times and not once was he bothered by this. I finally got the money to cover it (My father came to my rescue financially) He was calm, cool and collected. He got us outta that mud in minutes. Unfortunately, We have a 2025 Camery and got ahead of ourselves. But He came to our rescue and even after he told us we had no "hitch" or "hook" he wrapped that blue rope around the stuck tire and he Yanked us out of the mess. BTW it was raining, which made this even more challenging. I am able to sleep in my bed tonight and continue my life. Thank you Thank you Thank you. His truck was really massive, but that was only a bonus.

I had a great experience with Johnson Towing; they let me ride with them to drop off my vehicle,…read morethe driver was kind and helpful. I will use them again. Thank you for your service. Sherry Keen

I had an incredible experience with Melvin's. I was told By Advance Auto that my alternator was…read morebad on my 2013 Toyota Sienna. After calling around to a few places, I decided on Melvin's. First, they honored the lifetime warranty that Napa and other auto parts places gave the alternator. Secondly, they gave a year longer warranty on labor than the local Toyota dealerships. Lastly, they have the best price. Replacing the alternator is nearly an $800 job. Because of the high expense, Adam took it upon himself to test it before simply replacing it. It turns out, it wasn't bad after all. My van has a lot of specialized driving equipment that allows me to drive, even though I am a quadriplegic paralyzed from my chest down. When Adam and his team were unsure how to troubleshoot some of the specialized equipment, he did not hesitate to call the handicap equipment company that built my van. They took the time to properly diagnose the problem and even helped me contact a local company specializing in the equipment installed in my van. Furthermore, they did not charge me for all their help! So instead of costing nearly $800 to replace an alternator that was not bad, I was able to replace a $26 backup battery that tied into my Specialty Equipment. I cannot speak highly enough of the team at Melvin's! Adam and the others treated us with respect, honesty, and like family. I know who to call first with any auto issues that my family and I may have in the future! Thank you for all of your help!

We love Melvin's and won't go anywhere else!!! They always give us the highest quality service,…read moregreat pricing, and professional, timely care. Adam is always more than happy to explain everything and show us the work that has been done. We trust them more than any other shop around. -- Dr. Dial

Five stars. My e350 van began having an odd transmission issues on a recent trip from Texas back…read morehere to Palatka. I brought it in to Haseleu's Transmission, and they ended up recommending I have Ward's diagnose the issue--as at first appearances it seemed to be an issue more on the electrical side. I brought it in to Ward's, and they were able to carefully track down the issue. Once they figured it out they carefully explained the issue so that I understood the problem and then their recommended plan of action. At that point they did not pressure me at all, but told me if at all uncertain about what way to proceed to not rush it and to take some time to think about it before deciding what to do. They wanted me confident and satisfied in the decision before making it and were fine discussing and researching different possibilities. Then, when an unexpected family emergency came up with one of their founders and they needed to pass the work back to Haseleu's to actually do they completely and absolutely refused to charge me for all the diagnostic work and time spent explaining things. When's the last time you felt you owed a mechanic something and he wouldn't take it? There are some first rate people and techicians there with integrity. Their warranty is also unparalleled... I plan to go back there for anything out of my do-it-yourself skill range, and would encourage you to do so as well.

We drove two hours to bring our Land Rover here, and it was absolutely worth it! This shop is the…read moreonly place we fully trust with our off-road vehicle. Their team is knowledgeable, honest, and does outstanding work. They explained everything clearly, fixed the issue the right way, and had us back on the road with confidence. It's rare to find mechanics who care this much about both the vehicle and the customer. Highly recommend to anyone looking for quality, trustworthy auto repair!

Awesome service and honesty! Very trustworthy business. Will definitely use them in the future as…read moreneeded.

This is the second time I've used this shop. I should have written a review after the first time…read more As with any good shop, I had to wait 15 days to get it in. It was worth the wait! These guys are nothing short of outstanding! Great service! I highly recommend them! You won't be disappointed!