We have been patients of Dr Dan and Karassa since before they moved to Durango and opened up their…read moreown practice. For us, it is worth the 45 minute drive to see them for our health issues. Both of them are wonderful people and they care about each individual of every family they treat. These are truly caring medical people and each time we visit, we dont feel like just a number but part of a bigger family. The have their own pharmacy in house where you can buy discount perscriptions. All of the staff is very welcoming as well. They have a unique inexpensive flat fee per month per person with family discounts versus typical insurance which they dont accept. We HIGHLY recommend this medical practice.

Tired of the same ole' lousy for-profit insurance/healthcare/pharmaceutical racket our politicians…read moretake bribes from? Do yourself a favor, just go here...you'll be very pleasantly surprised. And they're all about saving you money on everything---prescriptions, tests, etc. I hope their unique way of doing things is the wave of the future in medical care.

I am sharing this experience so other patients are aware of a serious issue with insurance…read moreverification and billing. When I first visited in February, I specifically asked the front desk to confirm whether my BCBS insurance was accepted. They checked and assured me that it was. Based on that assurance, I proceeded with care. BCBS later denied the claim and directed me to an internal medicine group located just a few miles away. When I contacted the office, I was initially told that my co-pay was sufficient and that no additional payment would be required. In March, that position was reversed, and I was billed approximately $780 for two visits. I am now paying this balance in installments. I have since transferred my care to the internal medicine physicians recommended by BCBS. While BCBS can be inconsistent, patients should not bear the financial consequences of incorrect information provided by a medical office. Verifying insurance is a basic and critical responsibility. In this case, it was handled incorrectly--twice. I would strongly advise other patients to independently confirm their coverage with their insurance provider before receiving care here. The practice should take immediate steps to improve staff training and insurance verification procedures to prevent this from happening to others.

Seen two different drs at this location. The drs themselves are professional and good…read more Front desk however is less than satisfactory. There's 3-6 people at the front desk but when you call their office it usually takes 2-5 calls to get in touch to schedule.

Fourteen years ago, my family and I were skiing at Purgatory Ski Resort. My son fractured his…read moreradius and ulna while falling down during snowboarding. Dr. Blevins did a fantastic job -- we saw the before and after xrays and the alignment was perfect and my son did fine. He just got his hardware removed and is fine which prompted me to look Dr. Blevins up online. We were from out of the area and I never got much of a chance to thank Dr. Blevins for doing such a great job and for being such a nice, professional, and competent doctor. Thanks, Dr. Blevins!

I injured my knee on March 24 (torn ACL, MCL, and lateral meniscus). After lots of rehab, I finally…read morehad surgery with Dr. Blevins on Friday, August 1. Dr. Blevins wanted me to have full range of motion and as much strength as I could in my muscles so that recovery would go smoothly. It turns out that all he had to do was scrape down some things on my meniscus and another part of my knee (too much to remember... LOL) and do the 'healing response' on my ACL. Although the 'healing response' is rather new... and started with the Steadman clinic in Vail (Bode Miller had the same surgery)... I trust his opinion as he has trained with the best. It's only a couple of days after surgery and I feel confident that I will be back doing what I love to do (skiing) sometime this season... since with this surgery it's only a 3 month recovery! (But the tear has to be in the perfect place in order to do it) I definitely suggest Dr. Blevins (He did train with Steadman-Hawkins... which is the Denver Broncos doctor, after all)

Dr. Butzen is the best. He surgically repaired my trigger fingers in one in- office procedure. My…read moremiddle and ring finger on my right hand would lock when I made a fist but after a short surgical procedure with local anesthetic they are both working normally and there's no visible scarring.

From the owner: Dr. Brian Butzen, MD, FAAOS, is a double board-certified, fellowship-trained orthopedic surgeon…read morespecializing in the treatment of shoulder, wrist, and hand conditions. Based in Durango, Colorado, Dr. Butzen has been providing exceptional orthopedic care to the Four Corners region since 2013. As a member of Animas Orthopedic Associates, he serves patients from Durango, Farmington, Cortez, and Pagosa Springs, with a dedicated satellite clinic in Pagosa Springs, Colorado. Dr. Butzen's practice emphasizes advanced, patient-centered care, blending cutting-edge surgical techniques with non-surgical treatment options to achieve the best outcomes for his patients. His extensive expertise includes shoulder replacement surgery, rotator cuff repair, endoscopic carpal tunnel release, mini-open wide-awake carpal tunnel release, distal radius fracture repair, clavicle fracture surgery, tendon repair, and platelet-rich plasma (PRP) therapy. He is renowned for his personalized approach, including creating custom surgical video reviews for shoulder arthroscopy procedures, a service unmatched in the U.S. He is also the only surgeon in the Four Corners region offering the innovative Lower Trapezius Tendon Transfer procedure for irreparable rotator cuff tears. For those seeking expert care for shoulder, wrist, and hand issues, Dr. Butzen offers a unique combination of skill, innovation, and compassion, making him the trusted choice for orthopedic care in the Four Corners region.

I literally have been calling all week to make an appointment and when they call back they don't…read moregive you enough time to answer or they just don't call you back. I'm having asthma attacks at night and it would be really nice if someone could help me with that but it looks like our health care system is too flawed for them to actually care about helping people. If I could take my business elsewhere I would. Instead, I'm going to continue to struggle to make an appointment as well as struggle to breathe. THANKS on a side note-- I DO like my doctor... but it doesn't seem like their admin is well staffed (or trained in customer service)

Everything about this office is wrong. Can't see a doctor for months, can't get a refill through…read morethe portal without multiple requests. They were sent a request for medical records to be sent to Southwest and after a month, they still have not received what was needed for my appointment yesterday. I'm having to make multiple calls to do what a medical release should have done in a timely manner. If you are needing a doctor, find another place to go. Primary Care at Horse Gulch is useless especially if you have serious medical issues. I think their practice should be shut down. It's definitely not reliable or safe care.

Beware of this doctor's advertised offer of a "$25 consult fee." They require it be paid in…read moreadvance, with no cancellation allowed, then billed me $200 ($175 additional), with absolutely no communication about it. When I called them about this error, they said they billed my insurance company and therefore there is nothing they can do about it. Really? Sure seems like a fraudulent business practice to me.

My lumpy finger had two previous surgeries around 7 and 8 years ago. That plastic surgeon commented…read morethe second time, "It could come back again. If it does, you can just wait until it interferes with movement or it bothers you." Showing my lumpy finger to other doctors over those years, no one showed concerned. One surgeon a year ago, said he could remove it, but couldn't guarantee saving the nerve. Eventually I was referred to Dr. Jeffrey William who looked at my finger February 28th and said matter of fact, "I know what that is, an aggressive tumor of the tendon sheath." Surgery was scheduled in two weeks. When I woke up my hand was wrapped with HUGE hard bandaging. The tumor was aggressive and had taken out the skin, the nerve, two tendons, a ligament, and some of the bone. It was all Dr. Williams could do to save the distal phalanx (end bone section)! My finger was sewn to the palm of my hand with a flap to graft skin onto the affected area. Because the area is so small it needs blood flow from the donor site. I thought I was going in for basically cosmetic surgery and it ended up the ugly growth had been ruining my finger! What if I had gone to the other surgeon? How would I sew? Play the piano? Keyboard? What if I had waited until it totally "interfered with movement?" I am still working on finger flexion and extension, but I can sew, type, play the piano, garden. . . Thank you Dr. Jeffrey Williams! I know it takes years of training at pitiful wages and great debt to develop medical skills. I am so blessed to have found the right doctor with a helpful, competent staff.

My HydraFacial with Jessie was AMAZING! She made me feel so comfortable and was very reassuring…read more She has such a genuine soul and always lights up the room with her bright personality! I HIGHLY recommend going to see her for your next HydraFacial!