Cody our nurse was amazing. Very organized and professional. Clean. So far a great experienceread more

Poor customer service, lies about patient behavior and doctors who don't seem to give a damnread more

Came here with our daughter, who had fracture. They checked her up really fast and helped with…read morecast. Humorous and helpful. :) Thank you!

Highly recommend if you need an urgent care. We came here after a ski injury for my son. They were…read morefast, thorough, got him splinted up and on the way. The Dr was kind, and had good bedside manner. He has kids of his own and was really good w mine. The hospital radiologist was unable to read the X-rays, so we did have to do another set once home, but my son was finally comfortable for the travel home which was key. check-in online before you go!

Historically I have loved Mercy and preferred it over San Juan Regional but I'm honestly shocked by…read morehow the quality has degraded since it was taken over by CommonSpirit. Turning away a very ill elderly woman with open wounds from a surgery complication (which was done at Mercy) until she gets an infection and is "bad enough" to transfer because they have no surgeons that specialize in a certain type of surgery "in any CommonSpirit Hospital". Not the first time with the same patient either. I guess CommonSpirit's version of the Hippocratic Oath includes "come back when you're on the verge of death."

I went in for something that I had dealt with a few times before, so I knew what the problem was…read more About 5:30 my girlfriend and I went in. It was 10:30 before we got out of there. In the five hours we were there l was ignored for 4 1/2 of them. The other half hour l felt like l was interrupting the nurses busy day. She was condescending and acted like I was ruining her day. Theres no reason it should 've taken more than an hour to get me in and out, but instead i had to wait in a room, with no idea of what was going on for hours on end. I ended up taking out my own i.v. so that I could get food before all the restaurants in town closed. Very unprofessional, very rude. I was not impressed at all. I won't be going back if i have a chose at all.

Excellent patient care and kind staff across the board. Usually the best care in town wish their…read morestaff could show the other local hospitals what patient care should look like.

Wish the attending physician had listened to my symptoms. Ending up a waste of a visit, wanted to…read moretest me for viral issues even though my symptoms didn't indicate for either. Long history of upper respiratory infections and heart problems. PA said policy is not to treat until after 10 days. I advocated for my care and left the facility without paying them for unnecessary testing. Thanks for nothing!

I am sharing this experience so other patients are aware of a serious issue with insurance…read moreverification and billing. When I first visited in February, I specifically asked the front desk to confirm whether my BCBS insurance was accepted. They checked and assured me that it was. Based on that assurance, I proceeded with care. BCBS later denied the claim and directed me to an internal medicine group located just a few miles away. When I contacted the office, I was initially told that my co-pay was sufficient and that no additional payment would be required. In March, that position was reversed, and I was billed approximately $780 for two visits. I am now paying this balance in installments. I have since transferred my care to the internal medicine physicians recommended by BCBS. While BCBS can be inconsistent, patients should not bear the financial consequences of incorrect information provided by a medical office. Verifying insurance is a basic and critical responsibility. In this case, it was handled incorrectly--twice. I would strongly advise other patients to independently confirm their coverage with their insurance provider before receiving care here. The practice should take immediate steps to improve staff training and insurance verification procedures to prevent this from happening to others.

Seen two different drs at this location. The drs themselves are professional and good…read more Front desk however is less than satisfactory. There's 3-6 people at the front desk but when you call their office it usually takes 2-5 calls to get in touch to schedule.

My 91 year old aunt, layed on the exam table, without clothes on, for over 3 hours, just to be told…read morethat it could be another 3-6 hours!! That's just inhumane!! Who does this to a sweet elderly lady?? I'm calling the hospital & telling them what horrible service they (don't) provide!! Unbelievable!!

Love Brie Todd!!! Shes kind and responsible to this old lady. Highly recommend Dr Brie Todd!!!read more

Left me livid. They could have / should have recommended a doctor who could actually help with my…read moreissue when I called. But they have to get you in there in order to steal your money. A complete waste of my time and money. What a racket.

Bad customer service and incompetent staff. Also patient abandonment is rampant for no legal or…read moregood reason. It's time to bring the nuns back and end Centura health's intrusion into rural healthcare.

An amazing staff and facility to have the honor of working with. Do not hesitate to call to make an…read moreappointment.

What an amazing office and staff. I recently developed an issue which required treatment and…read morefollow up care and was referred to DHA. They have been amazing. The procedure was flawlessly performed, the office and support staff were responsive and knowledgeable, and I even received an unsolicited call from the Doctor to check on my status. Highly recommend!