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CommonSpirit Mercy Hospital

2.5 (14 reviews)
Open • Open 24 hours

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2 months ago

Cody our nurse was amazing. Very organized and professional. Clean. So far a great experience

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3 days ago

Poor customer service, lies about patient behavior and doctors who don't seem to give a damn

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5 months ago

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1 year ago

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5 months ago

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6 months ago

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9 months ago

Mercy has terrible service and unprofessional. Mix up appointments and hard to get them

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11 months ago

The staff, nurses and doctors provided compassionate care and treatment. They treated me as a person and not just a patient.

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2 years ago

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2 years ago

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1 year ago

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3 years ago

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2 years ago

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Ask the Community - CommonSpirit Mercy Hospital

Does this hospital have a pet therapy program?

Yes, we do offer pet therapy as part of our TLC program! Our Touch, Love, and Compassion (TLC) Program - includes complementary therapies for inpatients and outpatients (fee for service) such as gentle massage, aromatherapy, music therapy, and pet… Read more

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La Plata Family Medicine

La Plata Family Medicine

3.0(43 reviews)
2.9 mi

I am sharing this experience so other patients are aware of a serious issue with insurance…read moreverification and billing. When I first visited in February, I specifically asked the front desk to confirm whether my BCBS insurance was accepted. They checked and assured me that it was. Based on that assurance, I proceeded with care. BCBS later denied the claim and directed me to an internal medicine group located just a few miles away. When I contacted the office, I was initially told that my co-pay was sufficient and that no additional payment would be required. In March, that position was reversed, and I was billed approximately $780 for two visits. I am now paying this balance in installments. I have since transferred my care to the internal medicine physicians recommended by BCBS. While BCBS can be inconsistent, patients should not bear the financial consequences of incorrect information provided by a medical office. Verifying insurance is a basic and critical responsibility. In this case, it was handled incorrectly--twice. I would strongly advise other patients to independently confirm their coverage with their insurance provider before receiving care here. The practice should take immediate steps to improve staff training and insurance verification procedures to prevent this from happening to others.

Seen two different drs at this location. The drs themselves are professional and good…read more Front desk however is less than satisfactory. There's 3-6 people at the front desk but when you call their office it usually takes 2-5 calls to get in touch to schedule.

CommonSpirit Mercy Hospital - hospitals - Updated May 2026

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