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    Animas Valley Audiology

    3.4 (7 reviews)
    Open 8:00 am - 5:00 pm

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    1 year ago

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    1 year ago

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    7 months ago

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    9 years ago

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    9 years ago

    Incredibly helpful staff and very knowledgable. Highly recommend this office.

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    San Juan Hearing Center

    San Juan Hearing Center

    (4 reviews)

    This is an update of my experience with SJHC in Farmington NM. in 2024…read more Formerly, there was an audiologist(?) named Tim Jones, whom I reviewed previously. Jones claimed that he was a "Doctor", and even made up a childish Yellow Pages ad making that claim, and implying that you will receive head high stacked boxes of benefits from him. Be clear, Tim Jones was NEVER a "Doctor", and likely has not received such a degree any time since! 2024. the impersonator is gone, and was replaced by Dr. Lucia Story, Au.D., a real doctor, and a very kind, and understanding, human being. I can't say enough about this person, and business. The imposter is said to have NO connection with SJHC, so you can go there with confidence.

    Dr. Timothy Jones - Thank you and your team -so much for your superior service …read more I have been wearing hearing aids for over 7 years now. I appreciate your honest answer when dealing with not only my hearing loss , but also the financial decision it is to own hearing aids . His office team members help schedule me as a new patient quickly & in my time frame for my benefits for insurance. I was greeted at the door professionally & given all my benefits upfront prior to seeing the doctor . Dr. Jones was professional & easy to work with during all of my appointments . I highly recommend this office in Farmington & Durango - Excited to have a doctor on my side . Many other places can be "creative" about the way things can be billed to your insurance - be careful out there . Call Dr. Jones for your next visit .... I know you will not be disappointed ! Hear-you -later ! thanks VickieC

    La Plata Family Medicine

    La Plata Family Medicine

    (43 reviews)

    I am sharing this experience so other patients are aware of a serious issue with insurance…read moreverification and billing. When I first visited in February, I specifically asked the front desk to confirm whether my BCBS insurance was accepted. They checked and assured me that it was. Based on that assurance, I proceeded with care. BCBS later denied the claim and directed me to an internal medicine group located just a few miles away. When I contacted the office, I was initially told that my co-pay was sufficient and that no additional payment would be required. In March, that position was reversed, and I was billed approximately $780 for two visits. I am now paying this balance in installments. I have since transferred my care to the internal medicine physicians recommended by BCBS. While BCBS can be inconsistent, patients should not bear the financial consequences of incorrect information provided by a medical office. Verifying insurance is a basic and critical responsibility. In this case, it was handled incorrectly--twice. I would strongly advise other patients to independently confirm their coverage with their insurance provider before receiving care here. The practice should take immediate steps to improve staff training and insurance verification procedures to prevent this from happening to others.

    Seen two different drs at this location. The drs themselves are professional and good…read more Front desk however is less than satisfactory. There's 3-6 people at the front desk but when you call their office it usually takes 2-5 calls to get in touch to schedule.

    Animas Valley Audiology - audiologist - Updated May 2026

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