I have been going to this business for many years. The…read morequality of service is excellen! All of the staff members are efficient, knowledgeable, and courteous! I highly recommend Animas Valley Audiology!

Be careful about this office. I had a hearing assessment in anticipation for the inevitable fitting…read moreof hearing aids. There were a few weeks between making the initial appointment and the actual appointment date. Lots of time for the office to establish the benefit of my insurance. After spending 2 hours in the assessment, and paying for the visit, the office informed me that they do not accept the discount program offered by my insurance. Pretty sure this is the definition of a scam.

Unlike previous reviewer, my experience was wonderful. Got appt within 2 weeks. The charming, Dr…read more Nicole Denney, is professional, yet personable. You're immediately at ease. The doctor is thorough in her explanations & readily answers any questions. We've never felt rushed. I highly recommend this doctor!

Doesn't get any worse. Months of waiting for appointments to correct badly fit aids and seeing…read moresomeone different every time. They are more concerned with getting new customers in there that respond to their huge newspaper inserts than those that have just purchased new aids. After waiting for weeks I am told that I am beyond the trial period and have to return them or buy them. Since they are not willing to have them work properly first I will need to find another vendor that can provide better services. It's rather laughable that they refer to their customers as patients. This used to be a good place until they started their never ending reign of personnel problems.

Dr. Cain has been great her office staff were great at getting me on the cancelation list . She is…read morepopular, so there was a wait. They also explained my insurance far better than my insurance company ever has.

Probably the most unethical experience One can expect from a medical provider anywhere. Their…read moreoffice mgr, Dawn, went so far as trying to cut my communication off from the hearing aid manufacturer so I could not get any support. There were problems with unlicensed trainees doing the work of audiologists, waiting for hours in the waiting room and finding out later that it was the doctor you were waiting for that was roaming the halls. My cochlear implant was delayed for two years because of inconsistent testing and I eventually had to go to Denver to get professional help. Dawn is probably the worst help a doctor should have running an office that has been in constant turmoil or mor tn two years.

I would give no stars if it was possible. Hands-down the absolute worst doctor I've EVER been to…read more He has no desire to get to the root problem, and is categorically dismissive if you try and speak to him about recurring symptoms. Years later and I'm still dealing with the aftermath of his shoddy care. Terrible, and is hopefully retired by now to spare other patients.

My lumpy finger had two previous surgeries around 7 and 8 years ago. That plastic surgeon commented…read morethe second time, "It could come back again. If it does, you can just wait until it interferes with movement or it bothers you." Showing my lumpy finger to other doctors over those years, no one showed concerned. One surgeon a year ago, said he could remove it, but couldn't guarantee saving the nerve. Eventually I was referred to Dr. Jeffrey William who looked at my finger February 28th and said matter of fact, "I know what that is, an aggressive tumor of the tendon sheath." Surgery was scheduled in two weeks. When I woke up my hand was wrapped with HUGE hard bandaging. The tumor was aggressive and had taken out the skin, the nerve, two tendons, a ligament, and some of the bone. It was all Dr. Williams could do to save the distal phalanx (end bone section)! My finger was sewn to the palm of my hand with a flap to graft skin onto the affected area. Because the area is so small it needs blood flow from the donor site. I thought I was going in for basically cosmetic surgery and it ended up the ugly growth had been ruining my finger! What if I had gone to the other surgeon? How would I sew? Play the piano? Keyboard? What if I had waited until it totally "interfered with movement?" I am still working on finger flexion and extension, but I can sew, type, play the piano, garden. . . Thank you Dr. Jeffrey Williams! I know it takes years of training at pitiful wages and great debt to develop medical skills. I am so blessed to have found the right doctor with a helpful, competent staff.

My HydraFacial with Jessie was AMAZING! She made me feel so comfortable and was very reassuring…read more She has such a genuine soul and always lights up the room with her bright personality! I HIGHLY recommend going to see her for your next HydraFacial!