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Patrice Olson
Local Guide·38 reviews
Dr Cameron Clark DAMAGED both of my eyes through cataract surgery. I live with daily vision problems and nightmarish discomfort as a result. I had perfectly healthy eyes, a very low prescription, and moderate cataracts prior to surgery when ... More
Mister "Biggie" B
Local Guide·133 reviews·15 photos
2 months ago
My doctor is top notch but the office staff is 100% incompetent. To talk to anyone you have to call and leave multiple messages over several days to get a return call. I'm currently considering a every 3 months drive to Denver just so I ... More
2
Southwest Eye Consultants (Owner)
a month ago
Thank you for taking the time to share your feedback. We're truly glad to hear your doctor has provided excellent care, but we are very sorry that reaching our office has been frustrating.
You're absolutely right -- timely communication matters, and it should not take multiple messages or days to connect with our team. We are currently aware of challenges with phone access and response times, and improving this experience is a major priority for us. We are actively working on staffing, workflow, and communication solutions to better support our patients.
While we strive to care for a large and growing community, that should never come at the expense of accessibility, and we appreciate you bringing this concern forward.
We would truly like the opportunity to help resolve your situation directly. Please contact our office manager at admin@sweyeconsultants.com so we can assist you personally.
Thank you again for your honesty -- feedback like this helps us improve.
Jody Mack
3 reviews·5 photos
2 months ago
A bit rushed with the appearance of needing to fulfill a quota. Always new and inexperienced assistants not familiar with the patient since they're not around long enough to see the same patient beyond one cycle. As a result, not realizing ... More
2
Southwest Eye Consultants (Owner)
a month ago
Thank you for taking the time to share your feedback. We're sorry to hear your visit did not feel as personal or consistent as it should have. At Southwest Eye Consultants, providing compassionate, patient-centered care is our top priority, and we want every patient to feel known, heard, and well cared for. We continuously focus on training, teamwork, and clinical oversight to ensure the best possible experience for every patient. Your feedback helps us continue improving the care and experience we provide for every patient.
Judy Fritz
2 reviews
10 months ago
A year ago I was diagnosed with wet AMD and have been and will continue to receive treatments by Dr. Fenberg. This diagnosis was a little scary to me because I had watched my two older brothers' eyesight deteriorate from this condition. I ... More
1
Southwest Eye Consultants (Owner)
a month ago
Thank you for your kind words!
Patrice Olson
Local Guide·38 reviews
2 weeks ago
New
Dr Cameron Clark DAMAGED both of my eyes through cataract surgery. I live with daily vision problems and nightmarish discomfort as a result. I had perfectly healthy eyes, a very low prescription, and moderate cataracts prior to surgery when Dr Morgan Miller referred me for a cataract consultation with Southwest Eye to see if it would help with night driving and reading. With the first complication, Dr Clark matter of factly stated, "One out of a hundred" was the statistic. His unempathetic, flat response to the second damaged eye was, "One in a thousand."
I don't know if those are his personal statistics in damaging eyes, or if it's an industry statistic, but in the pamphlet provided at the office it stated that complications are rare and during the consultation, complications were not even mentioned whatsoever. I would not have let him touch my eyes for the second surgery If the complication from the first surgery had shown up (chronic black floaters) beforehand.
The second eye surgery resulted in a more devastating complication, whereas now my right eye is blurry, feels too large in my eye socket and chronically feels as if there is an irritant in my eye. At 72 years old, I had never had an issue with my eyes other than needing corrective lenses. Dr Sarah Haug, the Retinal Specialist at Southwest Eye attempted to do damage control and lasered a hole in that eye, however, the symptoms have not been alleviated fully. After a follow up from that procedure, she informed me that the surgeries have "Accelerated the aging of my eyes." Another words-- DAMAGED EYES. I seriously regret having gone to Southwest Eye Associates. I have one more follow-up in April, and would like to be hopeful that healing is possible, but so far the experience has been a medical nightmare. What will my vision be like in my 80s if this is the outcome??!