I have used this place twice. Never again.
The first time, it was because a team installing windows heard something in the wall and said that we needed to deal with it before they could continue. Wildlife Control sent out Martin (a person they since have admitted to firing, but whose work they never corrected or truly apologized for). He put up a one-way door, didn't really tell us what kind of animal it was or how to know if it had left, and didn't respond to our follow up calls.
Fast forward a year. I know something has come back to live in approximately the same spot (after all, Martin did nothing to prevent this), and I've seen a squirrel climbing under the gutter. There's also a family of birds living in the space above an old air conditioner, too high for me to address. Heaven knows why, but I called Wildlife Control again. They sent someone out the next day, which is appreciated, and started work the day following- but they never truly addressed Martin's incompetence, other than to use inappropriate language about him. Additionally, they tried to collect all payment up front until I called the office and arranged to pay half until completion.
Johnny, the person in charge of the job, made a lewd comment about me when I said something about my wife (something about lesbian fantasies). When I told the office, they said they'd talk to him about it but also made the excuse that "he's a country boy" (he was closer to middle aged and should have known better).
I was gone for the weekend while they finished the job and called the office to verify some of the details and confirm the second payment- I didn't feel that Johnny had done what he described. It's been more than a month. No one from their office has returned my call. They did charge my credit card, though.
In short, look for a different pest control company. read more
