I had water stains on top inside wall near the fireplace. The roofer came to inspect the roof and…read moretold me that he had to remove all the shingles around the fireplace to inspect the flashing. It turns out the flashings were old and cracked. So he came in one morning to remove and replace the shingles. He was done by noon. The guy was honest, efficient, and affordable. I highly recommend them.

Very professional! Great service and product. Couldn't be happier with my new roof!read more

Jason is very personable makes sure the job is done right. He also will not overcharge for his…read morework. I'm not saying he is inexpensive, but he also is not expensive.

I'd had both garage doors replaced about 3 years ago. Last week, one of the doors caught a loop of…read moreit's own cable and self-destructed. I called JT, and Steve came the next morning. He spent much of the morning pounding it back to shape, and added reinforcements. It looks fine now, though still creaky on opening. I'd expected that JT would take some responsibility, since Jason had done the installation. Nope. Steve attributed it to my garage "sinking", though there is otherwise zero evidence of this, no cracks in the foundation, and my house has been stable since about 1982. I was charged $270 for the work. My last garage doors lasted over 20 years without problems. Overall, JT seems to do basically competent work, but doesn't take ownership of downstream problems which they are responsible for. Based upon this experience I am lowering my rating to 3 stars, and I am feeling that is probably generous.

Excellent work. Their attention to detail is outstanding. Price was fair. Job completed on time and…read moreas promised. Definitely recommend and will use their services again.

I had termite damage repair needed on my door frame & I contacted Reed Door I submitted pictures of…read morethe damage & was given a fair price over the phone /via email. I I was really relieved bc I thought it would cost much more than I was expecting The guys came out & replaced my frames, repaired the door, & the step attached to the door They also worked with the pest control company who came out at the same time to retreat the area for termites. I give them 5 stars The door looks GREAT & it's very secured They arrived on time, finished the job on time, & everyone that I came in contact with was very professional & kind! Im very impressed with Reed Door & I highly recommend them to everyone for It's hard to find honest contractors in Houston & I feel like I hit the jackpot with Reed

I've used Reed Door twice. I refinished my front door once; they worked quick and did a good job…read more Later, when there an accident shattered the glass (conditions mysterious, but teenagers were involved) I used them again. I took 6 pictures with my phone - showing the damage, and how much the door had weathered in 7 years - emailed them to Reed Door. They got right back with an estimate to repair and an estimate to replace. Whoo boy. Time for a new door. The people at the showroom were helpful but not pushy. We ordered Thursday evening and the crew was out the next day. They arrived when they said they would. They worked fast. Job came in $60 under the estimate. The door was pricey, but very well made - the panes of safety glass over the small pieces of leaded glass will make it easier to clean, safer, more secure and leak less heat. It looks great. At lunch, I mentioned that I was having Reed Door replace my door. Two other guys at the table had also used them; both said they'd been treated very well. I adore my new door.

Alpha Elite Roofing did an awesome job with sealing roof vents and also responding on short notice…read moreto troubleshoot a mysterious leak at our commercial building. Based on the work accomplished, I wished we would have called them a year ago when we started our construction build-out. Our first roofer simply disappeared leaving us with unsealed vents and a leak from hell. Get it down correctly the first time...call Alpha Elite Roofing! Your rock Rico!

**Warning to Consumers: Avoid Alpha Elite Roofing**…read more I want to share my experience with Alpha Elite Roofing, specifically the owner Andrew, in the hope that it might save others from similar difficulties. I contracted Alpha Elite Roofing to replace a small roof for over $4,000, which included getting the Texas Department of Insurance inspection and certification. As a first-time homeowner, I trusted the process they outlined. Unfortunately, I discovered that the inspection certificate was never obtained, resulting in TDI refusing to renew my insurance. Over the past three months, I have made at least 75 attempts to contact Andrew through calls, emails, and voice messages, explaining my urgent need for the certification...due to calls from my mortgage and insurance companies. Despite him advising he was waiting to hear back from his engineer (3 months ago), he now refuses to return any of my outreaches or those made by an engineer on my behalf. As a single mother with a single income, I cannot afford to pay for another roof nor can I afford to be without insurance. Please be cautious and thoroughly research any company you hire.

Besser Renovation was installing a new roof at my next-door neighbor's house when -- surprise! -- a…read moregenerous amount of old shingles and wood debris came flying into my yard. After bringing it to their attention, they promptly came over and cleaned up the mess. Problem solved? Not quite. Later that day, I discovered my AC wasn't working. Turns out some of that flying debris had hit the outdoor unit. I had to call an HVAC technician, who confirmed that the outer shell was dented. Thankfully, it was a "simple" fix -- just some rebending of the frame -- but it still cost me $100. Naturally, I reached out to Mitchell Besser to ask for reimbursement, given that the damage was clearly caused by his crew's carelessness. And guess what? He refused. So, if you enjoy paying out of pocket for repairs caused by other people's negligence, Besser Renovation might just be the perfect contractor for you. Hire at your own risk.

TLDR: Working with this company only led to seven weeks of unprofessionalism and prolonged damage…read moreto my home. I cannot recommend a company this evasive and so lacking in transparency, so I urge folks to look elsewhere. We purchased a house in April with an entirely new roof replaced by Besser as part of closing. We had no say in the company. The only record of their workmanship warranty was a screenshot of an email from one of the owners mentioning it lasted 7 years and had no documentation. The timeline of my interactions with Besser: - July 8th (Hurricane Beryl hits Houston): We wake up to a leak on the edge of our skylight that damaged the drywall. I emailed asking to be put on the schedule, understanding I would take low priority due to it only being one leak. I send a picture of the leak and the original invoice for reference. - July 18: I sent a quick follow-up having heard nothing. - July 19: Jennifer emails apologizing for the delay and that I could not be put on the schedule for a few weeks, but to let her know if I was still interested, and we could look for availability. I reply immediately and say I'm still interested, because I believe the damage could fall under the warranty. This was the first time I mentioned the warranty. - July 29: I have not heard back so I send another email to check in. She responds, apologizing, and saying she might be able to get a crew out that week. I said that's great and ask when can I expect them. Crickets. - August 8: I call Jennifer's number and Besser's main number, leaving a message. No response from either. - August 12: I email asking when we can be put on the schedule, even if it's three weeks from now. I just need something to plan on and get this project going now over a month from first contact. I call Besser's main line. No one picks up and no one calls back. - August 13: I call Besser twice and no one picks up. - August 14: I send a follow up email. She responds she's doing her best to get me on the schedule, but the damage isn't covered by the warranty since they didn't replace the skylight. She also needs to get her interiors guy's availability. This is the first I've heard that this warranty is not viable and I tell her I'm skeptical about that, because of the leak's position. But, I take it as progress and tell her I'll work on getting a second opinion's evaluation while she continues to work on scheduling her team. That same day I call WABO Roofing and, in stark contrast to Besser, were at my house in two hours after my initial call. They presented photos, took a video, and an estimate detailing how the intense winds lifted the shingles and exposed the flashing to rain due to a lack of sealant. August 27: By now, Besser had still not reached out to me. I forwarded the visuals given to me by WABO and explain how no damage was done to the skylight and the water came in beneath it. Since Besser redid the flashing, it was sensical this could fall under the warranty. I asked them to advise on next steps. Jennifer responds and disagrees that the evidence is sufficient, but more importantly, the "directional rain with 100+ mph wind during the hurricane...[voided] any workmanship warranty the previous homeowner had". Frankly, this is understandable. Beryl was a monster. What's not understandable is why they didn't mention the warranty was voided on July 19th when I first brought it up. They knew the damage was from Hurricane Beryl, so why not mention hurricanes void workmanship? Better yet, have a basic one-sheet document disclaiming what does and doesn't fall under the warranty. This is bare minimum business etiquette and know-how for streamlining communication and positive customer experience. I wouldn't have had to even contact them in the first place if they prepared basic documentation. I can't stress how seven weeks of chasing them down with nothing to show for it has left me feeling so exhausted and defeated. Being a first-time homeowner, I try to reframe every hard time as a learning experience. Unfortunately, I learned a lot with Besser.

Sent a technician to repair AC spent $385 and didn't work and when we complained at first denied…read moreever coming to our house, but we showed Mr Woods the cashed check to him. He admitted he was mistakened. Then promised to make it right. Now two weeks with no AC in this heat...why? We have been patient, hope we won't need to go to court. Very Poor customer service.

Woods Heating and Air always does a great job with our AC and heating needs. Before we had a new…read moreunit installed they were always available, even on the weekends! We eventually had a new unit installed, it was a great experience. I like that the company has been in Pearland since the 70's and is locally owned and operated. Fast, friendly and fair.

Excellent service, helped your daughter who has autism get her keys out of her car, helped charge…read moreher car and made her a key and did this all with a significant discount. He gave her the 2nd key and helped charge her battery for free. Compassionate and understanding service. The owner is a great guy?

John came out and unlocked my truck…read more It wasn't free but he was quick and professional. I recommend.