Within 45 minutes of my call, help arrived. We were informed of the cost for a service visit in advance. We had thought to check the breaker at our breaker box but unfortunately hadn't thought to check to see if a GFCI outlet somewhere may need to be reset. That was the problem, so it was fixed quickly. And, he also ended up lubricating the chain on our gate and programmed my car to have a preset button for our gate to open. So, it was great he made additional use of our repair time for our service visit. It's great to have our gate up and running again. read more