Honestly, Vern and the crew here can help you through even the most challenging part of land rover…read moreownership. Their knowledge and experience as not only an outstanding service team but also dedicated owners makes their opinion and advice invaluable.

I was becoming sceptical of servicing my vehicle but TRS has changed that. Unpretentious, honest…read moreand genuinely nice people who know and love Land Rovers. Every time I have been in there my issue has been solved at the quoted price.

The best experience ever! Charlotte, the German cooperator, gave us the perfekt introduction for…read moreour rented RV, a lot of tipps and a very informative and friendly tour within the gorgeous vehicle! We would absolutely recommend her. She did her job with a high level of professionalism and commitment. Lots of greetings, we will remember you, you made our day! Claudia und Klaus (die Lehrer ) And now the German compliment: Du bist ne Wucht, Charlotte! Noch ganz viel Erfolg mit Deinem Biochemie Studium

Very hard to call them. Like the government they have a telephone system which requires you to go…read morethrough a maze. I left a voicemail a week ago and I'm still waiting for a return phonecall. I went through their virtual attendant and nothing. I guess selling accessories, parts, future purchases are not important in their business model

Yesterday I had the most terrifying experience of my life!!…read moreI went to pick up my trailer for storage to bring home for the night for camping this weekend as I have done since I bought it a year ago.. everything went right but something was very wrong.. 10 Minutes down the road on a country road in Airdrie with no shoulder and all of a sudden the trailer slams down on the ground as I'm going 90 and starts bouncing back and forth only attached by one cable as the cable was sheared, the emergency brake line pulled to lock the trailer breaks and the metal was dragging on the ground shooting sparks thru the air!! All while I try to slow down my vehicle and the trailer and stop without rolling either into the ditch as the was NO shoulder to pull over! I decided to try to call Racetrack RV where I bought it a year ago to ask their suggestion as to how I can move it now before I called a tow truck.. I was frantic! The receptionist who answered said no problem I'm going to transfer you to someone who can help.. The guy on the phone said no problem where are you I'm on my way!!Keep in mind I didn't just buy it.. it was in May 2017!! But after sitting terrified on the road , in the pouring rain not able to move I see the Racetrack truck pull up and feel so relieved!! I walk back to greet him and it's the owner!!! He gets down on the ground replaces the line so I am able to unlock and drive then says " ok now let's drive it to my service lot and I'll follow so you know you're safe" The Service business lot was closed for the day so he unlocks, drives me in, takes the trailer off my vehicle and as I'm thanking him over and over I ask when it can be fixed..he says " oh you're still camping this weekend this is our first service to be completed tomorrow " Now that is Customer Service..Talk about going above and beyond!!!! I love supporting companies who truly care about people!!

(I added the parts & service department as a separate company since they are in different locations…read moreand operate differently) So far so good! I've dealt with several people in parts & service since I bought my trailer at the RV show in February 2016. The latest was Shawn and I gotta say, so far he's been great to deal with. He was very accommodating by coming in on his day off so I could pick up my unit that was in for some warranty work and accident repair. He was helpful and thoroughly explained everything that was done. He has a genuine concern that the customers he looks after are happy with the service they've been given and that they will feel comfortable coming back should they need service in the future. My trailer was cleaned and ready to go when we arrived to pick it up. They also did a few minor services, like inspect the roof and tire pressure. These little things mean a lot to a customer. I've emailed the parts department several times and always got a response in a very timely manner. I will never recommend the Racetrack business team that I had the misfortune of dealing with (Matt & Josh) but I will absolutely recommend their parts and service staff, their sales staff and Ken, the owner as people I will do business with again. As someone that runs a camping group in Calgary, I will be sure to share my experience with the over 500 members in my group :)

Was in need of the installation of 4 new deep cycle 6 batteries in my RV. Dave made himself…read moreavailable right away and came to our home for the install. He was very efficient and friendly, and I would highly recommend his services for any RV issues. We will certainly use his services in the future!

I have had some bad service in my life and Traveland is in the top 3. Broken promises, poor to no…read morecommunication, way past the promised delivery date. it's Aug long W/E they had the camper for 2 weeks and I have yet to get a quote!!! As for the Camper itself, that's a whole other drama. Avoid if possible

I'm not sure if all the Travelland rvs service groups are this way but I have been dealing with the…read moreAirdrie service group since January 2024 and it has been a terrible experience. 1) their service representative will not return phone calls or get back to you when the parts come in. I have to keep calling her and emailing her to find out if the parts arrived. This was not just one incident . 2) they forgot or neglect to submit warranty work to the manufacturer. I waited 2 months to confirm my warranty work was approved. I called them every 2 weeks over a 2 month period and when the service representative finally returned my call she said that they were still waiting to hear from Thor. I asked her for the reference number so I could call Thor myself and she said they don't get a reference number. I finally called Thor and found out that they hadn't even submitted the warranty request at all and if they had submitted it there would have been a PA number. When I texted Travelland and asked for the GMs number, I got a very quick response....but the GMs number was never provided. 3) the service techs are unable to complete the work within the warranty time allotment so they need to charge extra. Apparently it took the service tech 1 hour to find out where the inverter was in my motorhome so he could turn it on. This was not the flat 1 hour minimum fee as a bunch of other warranty work was being done at the same time. 4) they are quoting two hours to replace some plastic trim on the ceiling that is only held in place by 8 screws. Of course this is one hour longer than Thor warranty group will authorize...and about 1 hour and 45 minutes longer than it would actually take. Even Thor is calling Travelland trying to understand how they are inventing these numbers. 5) I suspect the issues with Travelland stems from the top as the service representative said in an email that they would not be charging more time above the warranty period if I had bought my rv from them. And I never did receive the GM is phone number.

Our water heater stopped working in the middle of our cross country trip to Banff. Greg and Trevor…read morewere amazing. They squeezed us in and fixed the problem. Quality service, friendly and cost efficient. 2 thumbs up!

Trevor and Paul were salt of the earth for us. Spent an hour assessing our RV and were very…read moreknowledgeable and made recommendations and even gave us some expensive tape! We would certainly recommend Premier RV Service for your repairs! Thanks so much Trevor and Paul for your expertise and time! Cathy and Sean

We came in Monday afternoon and made an appointment for Tuesday morning at 8:30 , they got in it…read moreright away! David the service advisor was very helpful and courteous! The technician and Mary the receptionist and other employees we encountered were all very hospitable and professional! Thank you for helping us out on our once in a lifetime road trip! (Mercedes Sprinter Van with leaking sewer system. )

We were happy with our treatment, we purchased a used 2025 Class C and thus far are very pleased…read more Bought it in the fall, and recently moved it to a storage site, near home. Our maiden voyage is ahead of us, but the sales experience was positive. They did take time to discuss what we were looking for, we were clueless, we had some ideas but nothing was especially clear. We had more or less, determined that a Class C would be better from a cost perspective, but were thinking seriously about the smaller class B models. For us, it seemed the class C was the way to go. I was impressed with the sales team, the chap we spoke with was very good, and all the staff in various areas seemed to be very much engaged in ensuring we would be happy with our decision.

My car broke down , called around and it was great to clearly understand the dispatcher , dosent…read morecharge by KM . Flat rate . Driver was on time , fast and very professional. Highly recommend this company. Great google reviews and there fully licensed.

Got high Centred on ice brick early morning.Phoned around and Low Bucks was 4th call.Clear,…read morefriendly and understanding, after hang ups unprofessional voices from familiar company name long wait time.ect. Thanks for turning my morning around and putting in the extra.1000% recommended