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    Horton RV Services Ltd

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Horton RV Services Ltd

    RV repair

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    2 years ago

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    Woody's RV World - Here is our Parts department! We carry everything may need.

    Woody's RV World

    (6 reviews)

    We purchased a used motor home from Woody's. We went into the Calgary location, but the unit they…read morehad was bigger/more expensive than what we wanted. Our salesman, Brandon Losinski took the time to look through the inventory to find us a unit we were interested in, up in Grande Prairie. Brandon liaised with the manager up in Grande Prairie and facilitated the paperwork so when we got up there, everything was ready to go. There was never any pressure sale and although we purchased one of their least expensive units, we received gold star service that made us feel like our business mattered. Brandon followed up with us after we'd picked up the unit, to make sure everything had gone smoothly for us up in Grande Prairie. As well, he called after we got back from our first camping trip, to review that all had gone well. We purchased an extended warranty and road service and feel confident we will have many good years with and make amazing memories in our adventures with our motor home.

    A Case of Non-disclosure…read more We have been Rving for 35 years and have never dealt with a company like this. It is "Buyers Beware." We purchased a pre-owned trailer and paid 2X than our previous trailers. We inspected the trailer being assured that all used trailers are thoroughly inspected before they go out for sale. The first time we took the trailer out we noticed the tires losing air. We brought the trailer and had to buy four new tires. We also noted after we brought the unit home that there was a soft spot right in front of the doorway. Our daughter visited us for a few nights, when we opened the air mattress was non-functional. We had to rush out to buy a replacement. Three days later during a 21 day vacation, water started to leak all over. We replaced the kitchen faucet but the leak just slowed down and continued worse than before. At this point we have spent $1500. The soft spots are caused by rotting wood underneath the lino and can cost $9000 to get fixed. The Service Department advised Marketing about this big issue, but Marketing decided they didn't want to fix it but instead pass it on to their unknowing customer. Woodys expect us to be happy and pick up the trailer. We may be elderly but not dumb. But that's how they're treating us. I advised our sales rep. about these issues from the beginning and he told me he was going to forward our concerns to the General Manager. When I called up the sales office, I found out that there is no such person. What they have are Sales Managers who were not aware of our issues until I wrote them myself. Liar, liar pants on fire. We cut our holiday short realizing that the leak is farther damaging the floor. Woodys knew about these problems but decided to sell the trailer anyway. I wonder if they would sell it to their parents or siblings or their own children. How honest are these people? Just like the other customer said, yes, this is the worse company we've ever dealt with.

    Horton RV Services Ltd - rvrepair - Updated June 2026

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