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    Horton RV Services Ltd

    5.0 (1 review)
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    Services - Horton RV Services Ltd

    RV repair

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    2 years ago

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    Wild Mountain RV

    Wild Mountain RV

    (6 reviews)

    This was the most unpleasant experience we have ever had from an owner of the business. We had a…read morequestion about the hours billed for the labour on my van, the only person available to speak with was the owner. He was very unprofessional, belligerent and angry within one minute of speaking with us. He could not justify any of the labour charges on the bill as he stated he did not work on my unit. As he continued to get angrier he stated I was not welcome as a customer and to never come back to his business again. My reply was I would be back so he could warranty the work if there were any issues. I have never been treated so poorly by any business owner. I will not be recommending Wild Mountain RV to anyone I know and will let the RV repair person that did recommend them to me to stop as the whole experience was very upsetting and unpleasant.

    incredibly unprofessional. Took my RV there twice each time had problems with the unit immediately…read moreafter. The last straw; Their tech work wet/muddy boots in my RV, when I asked him to take his boots off or step out of the RV, he stormed off. When speaking to the front desk about it(SAM), he said I was in the wrong and I am not allowed to talk to their techs, I asked what I did wrong he said "I did not drop it". After spending almost $10,000 with them you would think there would be some customer service. I asked Sam what is going to be done about the mud on the carpet in rig and he stated "I'm am no longer welcome there." So much for warranting their work. Disappointing to say the least. Do yourself a favor and go someplace else, save yourself money, time and frustration by using a different repair shop. I know I will never go back.

    Woody's RV World - Here is our Parts department! We carry everything may need.

    Woody's RV World

    (6 reviews)

    We purchased a used motor home from Woody's. We went into the Calgary location, but the unit they…read morehad was bigger/more expensive than what we wanted. Our salesman, Brandon Losinski took the time to look through the inventory to find us a unit we were interested in, up in Grande Prairie. Brandon liaised with the manager up in Grande Prairie and facilitated the paperwork so when we got up there, everything was ready to go. There was never any pressure sale and although we purchased one of their least expensive units, we received gold star service that made us feel like our business mattered. Brandon followed up with us after we'd picked up the unit, to make sure everything had gone smoothly for us up in Grande Prairie. As well, he called after we got back from our first camping trip, to review that all had gone well. We purchased an extended warranty and road service and feel confident we will have many good years with and make amazing memories in our adventures with our motor home.

    A Case of Non-disclosure…read more We have been Rving for 35 years and have never dealt with a company like this. It is "Buyers Beware." We purchased a pre-owned trailer and paid 2X than our previous trailers. We inspected the trailer being assured that all used trailers are thoroughly inspected before they go out for sale. The first time we took the trailer out we noticed the tires losing air. We brought the trailer and had to buy four new tires. We also noted after we brought the unit home that there was a soft spot right in front of the doorway. Our daughter visited us for a few nights, when we opened the air mattress was non-functional. We had to rush out to buy a replacement. Three days later during a 21 day vacation, water started to leak all over. We replaced the kitchen faucet but the leak just slowed down and continued worse than before. At this point we have spent $1500. The soft spots are caused by rotting wood underneath the lino and can cost $9000 to get fixed. The Service Department advised Marketing about this big issue, but Marketing decided they didn't want to fix it but instead pass it on to their unknowing customer. Woodys expect us to be happy and pick up the trailer. We may be elderly but not dumb. But that's how they're treating us. I advised our sales rep. about these issues from the beginning and he told me he was going to forward our concerns to the General Manager. When I called up the sales office, I found out that there is no such person. What they have are Sales Managers who were not aware of our issues until I wrote them myself. Liar, liar pants on fire. We cut our holiday short realizing that the leak is farther damaging the floor. Woodys knew about these problems but decided to sell the trailer anyway. I wonder if they would sell it to their parents or siblings or their own children. How honest are these people? Just like the other customer said, yes, this is the worse company we've ever dealt with.

    Horton RV Services Ltd - rvrepair - Updated May 2026

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