The service team at Bucars is outstanding. We bought a 2022 Zion Slumber from them and they have…read moregone above and beyond to help us keep the van operating and functional. A special shout out to Matt who is very knowledgeable and helpful.

Came to Bucars from the US, before visiting Calgary Stampede. We had a door issue and a slide…read moreissue on our 2018 Tiffin. This dealers came highly recommended and they were all so right. Bucars is top notch knowledge on Tiffins as well as Newmar. The people were incredible nice and they keep you hooked up to power even before they take you into a bay. The workers were kind to my Great Dane and even gave us tips on what to do at the Stampede that was quite useful. Such an incredibly pleasant experience. Our RV is perfect again! Thank you Chris, Tatiana, & Sean! We were impressed

The best experience ever! Charlotte, the German cooperator, gave us the perfekt introduction for…read moreour rented RV, a lot of tipps and a very informative and friendly tour within the gorgeous vehicle! We would absolutely recommend her. She did her job with a high level of professionalism and commitment. Lots of greetings, we will remember you, you made our day! Claudia und Klaus (die Lehrer ) And now the German compliment: Du bist ne Wucht, Charlotte! Noch ganz viel Erfolg mit Deinem Biochemie Studium

Very hard to call them. Like the government they have a telephone system which requires you to go…read morethrough a maze. I left a voicemail a week ago and I'm still waiting for a return phonecall. I went through their virtual attendant and nothing. I guess selling accessories, parts, future purchases are not important in their business model

Bahahaha you answer my review 3 years later. Happy to hear you finally put a LARGE sign up about…read morereturns. Noticed the name change as well. Nothing will get better till the service changes. Have a great day and thank you for the late reply lol

I'll start with the conclusion: On a scale of 1 to 10 I'll rate Canadian Leisure a 15. Now for…read morethe details: I had an electrical problem with my tent trailer. Mike & Mark advised on the phone they could take me in but it would be a 1 week wait because of their workload. As I wasn't in a hurry I brought it in and Kyle looked at it and had a hunch. The problem was fixed withing 15 minutes. Now THAT'S GREAT SERVICE. Can't ask for anything better than that. Highly recommended!!! Pierre C.

Yesterday I had the most terrifying experience of my life!!…read moreI went to pick up my trailer for storage to bring home for the night for camping this weekend as I have done since I bought it a year ago.. everything went right but something was very wrong.. 10 Minutes down the road on a country road in Airdrie with no shoulder and all of a sudden the trailer slams down on the ground as I'm going 90 and starts bouncing back and forth only attached by one cable as the cable was sheared, the emergency brake line pulled to lock the trailer breaks and the metal was dragging on the ground shooting sparks thru the air!! All while I try to slow down my vehicle and the trailer and stop without rolling either into the ditch as the was NO shoulder to pull over! I decided to try to call Racetrack RV where I bought it a year ago to ask their suggestion as to how I can move it now before I called a tow truck.. I was frantic! The receptionist who answered said no problem I'm going to transfer you to someone who can help.. The guy on the phone said no problem where are you I'm on my way!!Keep in mind I didn't just buy it.. it was in May 2017!! But after sitting terrified on the road , in the pouring rain not able to move I see the Racetrack truck pull up and feel so relieved!! I walk back to greet him and it's the owner!!! He gets down on the ground replaces the line so I am able to unlock and drive then says " ok now let's drive it to my service lot and I'll follow so you know you're safe" The Service business lot was closed for the day so he unlocks, drives me in, takes the trailer off my vehicle and as I'm thanking him over and over I ask when it can be fixed..he says " oh you're still camping this weekend this is our first service to be completed tomorrow " Now that is Customer Service..Talk about going above and beyond!!!! I love supporting companies who truly care about people!!

(I added the parts & service department as a separate company since they are in different locations…read moreand operate differently) So far so good! I've dealt with several people in parts & service since I bought my trailer at the RV show in February 2016. The latest was Shawn and I gotta say, so far he's been great to deal with. He was very accommodating by coming in on his day off so I could pick up my unit that was in for some warranty work and accident repair. He was helpful and thoroughly explained everything that was done. He has a genuine concern that the customers he looks after are happy with the service they've been given and that they will feel comfortable coming back should they need service in the future. My trailer was cleaned and ready to go when we arrived to pick it up. They also did a few minor services, like inspect the roof and tire pressure. These little things mean a lot to a customer. I've emailed the parts department several times and always got a response in a very timely manner. I will never recommend the Racetrack business team that I had the misfortune of dealing with (Matt & Josh) but I will absolutely recommend their parts and service staff, their sales staff and Ken, the owner as people I will do business with again. As someone that runs a camping group in Calgary, I will be sure to share my experience with the over 500 members in my group :)

We stopped in while traveling through the area having issues with our Sprinter Van. The service…read moredepartment was very helpful and pleasant!!

Bought a Tesla here and the staff were great. Kent, Candace and Christine went above and beyond do…read morethey could deliver the car and though I am a huge fan of Tesla's they were able to teach me a few things about the car. The dealership is designed with the consumer experience in mind and even has bistro size you can grab breakfast or lunch while having your car serviced. I almost wish my new steals needed oil changes.

Our water heater stopped working in the middle of our cross country trip to Banff. Greg and Trevor…read morewere amazing. They squeezed us in and fixed the problem. Quality service, friendly and cost efficient. 2 thumbs up!

Trevor and Paul were salt of the earth for us. Spent an hour assessing our RV and were very…read moreknowledgeable and made recommendations and even gave us some expensive tape! We would certainly recommend Premier RV Service for your repairs! Thanks so much Trevor and Paul for your expertise and time! Cathy and Sean

Was in need of the installation of 4 new deep cycle 6 batteries in my RV. Dave made himself…read moreavailable right away and came to our home for the install. He was very efficient and friendly, and I would highly recommend his services for any RV issues. We will certainly use his services in the future!

This week I bought a new ebike rack. Darren, at the Hitch Shop showed us the models and patiently…read moreexplained options to us. I didn't purchase that day, and did a little more price comparison and they were the same as other shops. I chose a Swagman model, Candaian product made in Penticton, BC. I returned a few days later. He installed it using my ebike and made the adjustments and got me to hands on do everything so that when I was on my own I knew exactly how it all worked. I returned today to ask another question and he demonstrated for me. It was such an awesome customer service experience. 10/10 highly recommend! Kudos to Darren!!

The staff was so friendly and helpful. They were honest and I didn't feel like that were trying to…read moresell me anything, just help me get what I wanted!!