The best experience ever! Charlotte, the German cooperator, gave us the perfekt introduction for…read moreour rented RV, a lot of tipps and a very informative and friendly tour within the gorgeous vehicle! We would absolutely recommend her. She did her job with a high level of professionalism and commitment. Lots of greetings, we will remember you, you made our day! Claudia und Klaus (die Lehrer ) And now the German compliment: Du bist ne Wucht, Charlotte! Noch ganz viel Erfolg mit Deinem Biochemie Studium

Very hard to call them. Like the government they have a telephone system which requires you to go…read morethrough a maze. I left a voicemail a week ago and I'm still waiting for a return phonecall. I went through their virtual attendant and nothing. I guess selling accessories, parts, future purchases are not important in their business model

The service team at Bucars is outstanding. We bought a 2022 Zion Slumber from them and they have…read moregone above and beyond to help us keep the van operating and functional. A special shout out to Matt who is very knowledgeable and helpful.

Came to Bucars from the US, before visiting Calgary Stampede. We had a door issue and a slide…read moreissue on our 2018 Tiffin. This dealers came highly recommended and they were all so right. Bucars is top notch knowledge on Tiffins as well as Newmar. The people were incredible nice and they keep you hooked up to power even before they take you into a bay. The workers were kind to my Great Dane and even gave us tips on what to do at the Stampede that was quite useful. Such an incredibly pleasant experience. Our RV is perfect again! Thank you Chris, Tatiana, & Sean! We were impressed

WARNING: Hidden Damage, Misrepresentation, and a $30,000 Loss…read moreWe purchased a CanDream Inc's used motorhome from ArrKann RV (Rocky View) after being assured by Eva Moser and Brock Simmons that it was "like brand new," fully inspected, and in excellent condition. That was not true. On pickup -- after driving 800 km -- we found multiple obvious issues: torn mattress, missing parts, cracked and unsafe tires, leaking hot water tank, dead TV, electrical problems, and a large stain above the driver's seat that staff called "soap residue." This stain was later proven to be long-term water damage. Months later we were accidentally given CanaDream Inc's internal service history, which ArrKann RV never disclosed. It showed repeated roof leaks and repairs in the exact areas we questioned on day one. None of this was disclosed before the sale. The tires were especially alarming. Despite "passing" an Alberta inspection, they were cracked deep into the tread. Neither ArrKann Rv nor CanaDream Inc. could explain how the inspection signed off on them. We still never received a clear answer. What followed were repeated 860 km trips for repairs -- all at our own cost -- with the motorhome sitting unusable for months while leaks continued. Repairs were delayed, incomplete, or undocumented. We were denied copies of repair records because ArrKann RV and CanaDream Inc. claimed everything was handled through their "internal agreement." ICBC later informed us the motorhome was still registered to CanaDream, meaning ArrKann sold it before it was even properly transferred. After 14 months, when we tried to trade the unit in, an independent dealer found major structural roof damage and hidden repair work that made the unit worth far less. We lost over $30,000 because of undisclosed issues. Stay way from thesis dealerships if you want truth and honesty, you will only be deceived!

Wonderful experience all around! Great price, new vehicle (Midi fit 2 adults and 3 kids), easy to…read moredrive, refrigerator was pre-chilled so groceries could immediately be put in, kitchen and linen kits were all in good/new condition. No issues taking it from Calgary to Glacier (USA) and up to Banff. Pick up and return was easy and they answered all our questions before leaving the lot.

Bahahaha you answer my review 3 years later. Happy to hear you finally put a LARGE sign up about…read morereturns. Noticed the name change as well. Nothing will get better till the service changes. Have a great day and thank you for the late reply lol

I'll start with the conclusion: On a scale of 1 to 10 I'll rate Canadian Leisure a 15. Now for…read morethe details: I had an electrical problem with my tent trailer. Mike & Mark advised on the phone they could take me in but it would be a 1 week wait because of their workload. As I wasn't in a hurry I brought it in and Kyle looked at it and had a hunch. The problem was fixed withing 15 minutes. Now THAT'S GREAT SERVICE. Can't ask for anything better than that. Highly recommended!!! Pierre C.

This week I bought a new ebike rack. Darren, at the Hitch Shop showed us the models and patiently…read moreexplained options to us. I didn't purchase that day, and did a little more price comparison and they were the same as other shops. I chose a Swagman model, Candaian product made in Penticton, BC. I returned a few days later. He installed it using my ebike and made the adjustments and got me to hands on do everything so that when I was on my own I knew exactly how it all worked. I returned today to ask another question and he demonstrated for me. It was such an awesome customer service experience. 10/10 highly recommend! Kudos to Darren!!

The staff was so friendly and helpful. They were honest and I didn't feel like that were trying to…read moresell me anything, just help me get what I wanted!!

Had my 2017 F-150 XLT into a reputable Ford Dealership 3 times in one week to figure out why my…read moreEngine Coolant-High Temperature light was still coming on despite them replacing all the Radiator Hoses, thermostat and water pump. $2500 later, I was informed that possible Piston Head and/or Cylinder block compromise was evident because coolant was entering the combustion chambers but not fully diagnosed and it would be advised to purchase a new truck and they would give me a $8,000 trade-in for a vehicle with 173,000 klms on it. Left the dealership with my vehicle and talked to many people on this issue and the truck had a previous market value of $31,000 ( full leather decked out) but possible new engine for $20,000 might be needed. Called Cetus and got a diagnostic appointment set up. Turns out Head Gasket needed replaced, two piston heads got cleaned and machined up, timing chains re-adjusted, New Fazers needed, all coolants and fluids redone so including parts worth $7,300 and labour of $4,600, all in for $13,000. includes a 1 year - 20,000 klm warranty Truck is absolutely operating like brand new. Cetus Auto Shop took me through everything on the diagnostics and actually came in a $1,000 less than the quote. They kept me up to date on the 6 days they had the vehicle and the experience was the best I have every had when it comes to an auto repair. I am a bit of a car junkie as I have restored 2 vehicles but totally impressed how they delivered the information, their concerns and their solutions! Cetus gets it's on how to treat your clients! looking forward to getting another 4 years out of the truck!

The treatment I got from this Cetus was disdainful. I had my kids with me, bolts that needed…read morere-torquing and a newly low tire that concerned me. Rather than just grabbing air, I thought I'd stop in at a garage and get air AND a re-torque. I went into the office and their first question for me was, "did we do the rim change?" No.. "then you need to go there to do the work". I had kids in the back seat and a super low tire that needed air.. they sent me on the road like that.. knowingly. Because they hadn't done the rim change..dangerous, petty. Ridiculous. Re-torquing lug nuts has never been a difficult thing for me to get done at a random garage I'm driving by. Air.. that's a safety thing. Shame. I will NEVER recommend this garage. Very petty. Would have take 5 minutes tops.

Not sure how they get so many 5 stars cannot even resolve my stereo issue from a year ago was told…read moreby owner someone will reach out to me so far a month or so later nothing nobody has reached out I am sure they blocked my number will tear out the shit sound stream unit and put my factory back In the US two was also useless

This shop has been absolutely amazing as we have worked through a warranty issue I've had with a…read morebike manufacture. They have gone above and beyond normal customer service to get the issue resolved. Aside from that, they also just been great to deal with for basic maintenance work and tires replacements. They have earned themselves a lifelong customer.