The employees are amazing, knowledgeable, helpful... with rare exceptions…read more I will share that I disagree with some of the policies concerning grooming, appointments, and seemingly various prices of those services, including how and when they will increase the price for just wanting to sit on the bench with your nervous pup to wait for her turn to be groomed. Crystal was the silver lining to the whole experience. She was very attentive to my pup, and my little pup was put at ease in Crystal's capable hands. As long as Crystal is there, we'll be back! Lady bug just adored the attention she received and was so proud she literally was prancing to the car as we left. Thank you Crystal, for making this experience positive. Without your help, I would have left without getting the groom done, due to the determination to get nearly $125 from me to groom my 15lb mini poodle.

I was there to buy my special needs dog a harness and leash. Could find no one to help me for a…read morewhile and when I did, the employee left and said he'd be right back. He never came so I was left with trying to find a harness for my dog with 3 legs by myself. When I called for help a different, rude employee finally came. I left without a harness for my dog after driving 45 miles to that store on South Campbell.

This store is very big! We were looking for one thing and ended up finding many other things! We…read morewere impressed with all of the dog toys--especially how many are available that are indestructible. We plan on testing that claim! We enjoyed seeing pet owners shopping with their animals, whether beside them or in their carts. This store has something for most pets, so if you have a cat, bird, geeko, or something else, you can probably find something here that will help you with your pet care.

The new woman in the fish department was extremely helpful. She has blue rings in her ears…read more Of course I get to register and got a bit confused. And, of course, at the register, it was the same Sarah, who was stupidly hateful about me buying fish the last time. It appears PetSmart made her some sort of supervisor. When I got confused, Sarah stated about the woman in the fish department "I'm going to smack her " and went to the fish department, holding up a line. I love PetSmart. Sarah really needs to develop people skills.

Michelle does a great feat grooming my dog's face!!! The store is a fun place where they welcome…read moreyou and your dog!! Their inventory is incredible! If you can't find it there, then maybe you don't need it! lol. Or they may order what you need.

Friendly staff, great selection for dogs and cats. Hadn't shopped from any other animals. I have 2…read moreshitzus and the groomers do a fantastic job.

I came in and got exactly what I came for very polite customer service and would highly recommend…read morecackle hatchery

10/10 Customer service:…read more I ordered a variety of chicks, and forgot to add in Salmon Faverolles when I initially placed my order. Cackle was quick to help me cancel and reorder with the correct breeds. Shipping: The chicks shipped on June 3rd, and delivered to my local USPS in California by the following afternoon- much quicker than I expected, thankfully! What arrived: There was a heat pack in the box, along with some sort of green nutritional chunks. Cackle sent one extra chick for each breed I ordered, which really eased my mind. Chick's condition: All arrived alive!! One looked fatigued upon arrival, yet by day 3 she was healthy and running around with the rest of them. They are 3 weeks old now, and all are still thriving, no casualties. Overall a fantastic experience with Cackle. One small downside was the amount of pasty butt during the first week. While Cackle is not accountable for this, I was not prepared for the amount of pasty butt I'd have to deal with, likely due to the stress and temperature changes these babies experienced during shipping affecting their stool. About three quarters of them got pasty butt, and I spent between 1-2 hours cleaning them off for the first 4/5 days. I suppose this is something to be mindful of if you're planning on ordering chicks online as well. It's manageable, just a bit time consuming for the first few days. Thank you Cackle Hatchery!! I'm so excited to see them develop. This is my first time raising chicks and it has been an amazing experience thus far :)

Not as big as a Petco, but not as crowded either. The store is clean and really well laid out and…read moreeasy to maneuver through. Dropped in for a quick second to get some dog food and found just what I needed without any difficulty. I'ld be just as happy walking through here to meet all the doggies in the store even if I didn't need anything. They do obedience training as well.

I took my dog here for a haircut a few days ago and told them to give him a fresh cut. He came back…read moreabsolutely stylin and now he gets all the dog pussy. His body count has gone from zero to twenty-seven over one week.

Very friendly. Very knowledgeable. Very helpful. As brand new bird owners they helped through all…read moreof our questions and got us set up with all we needed. Will be back for sure!

I'm giving this review 2 stars not because we dislike the bird we purchased, but because his wings…read morewere literally butchered. I visited the shop with my husband the other day and the employee was getting a cockatiel out to show us, but dropped him 3-4 times in the process. The bird plopped straight down to the ground hard each time. Not even a glide. We've had our cockatiel at home now for the past day and he's doing fine other than his wings. I've been having to physically help him get up onto his perch each time as he isn't able to without any use of his wings. He's calm when we interact with him until he realizes he has no way to fly and begins panicking and crashing straight down. it's really sad to watch and completely unnecessary. Again, we love our bird and the staff seemed nice, but please, do better. Get someone who knows how to trim a birds wings! Or just don't do it at all.

staff was super nice & helpful, directed me right to what i was looking for & even offered other…read moregood recommendations. juanita was super helpful & knowledgeable. will definitely be returning!

Great service at the check out and Nice selection…read more I would recommend this location, though it was messy after the holiday rush. There are some specialty cat foods not found anywhere else which are available here. My daughter loves Petco. .