Love this store so much, there's a wide variety of different kinds of fish (salt and freshwater)…read morethat you can buy. The staff are super friendly and helpful, the prices may vary compared to other retail stores such as petsmart or petco. Their guppy fish are more expensive, but in terms of quality they last longer.

Been visiting this store for a while now and after stopping by today I see the staff and taken a…read moredownward turn as far as animal care. They seem to be uneducated on the different types of animals this store carries. I'm a bird enthusiast and the care or lack of care the birds in this store are getting breaks my heart. The scarlet macaw has so many pin feathers on his head that need to rolled out and are itching him. The Congo African grey is showing extreme emotional distress. And the cages were cleaned. When I first started going here one of my favorite things was how well the animals were cared for and how informative the staff was and how well they knew each animal. It seems like the workers now are only there for a pay check and have little to no concern for the animals well being or happiness.

My Millie loves it here and we are here often so they employees know us and she knows them…read more It's a great store with great people. Huge selection of food, snacks, bedding, you name it for dogs, cats, birds, rabbits, fish, etc It's a convenient location and the staff is always ready to help. You can bring your pet for a visit or use the self-service pet wash. They host adoption events, rabies clinics and other fun events in store for pets. Be sure sign up online for email coupons.

Called store to confirm the product I wanted was in stock. They had it waiting when I arrived…read more Staff carried out the package as it was rather heavy. Much appreciated

Anytime someone can come into the store for an online order and jump in front of everyone in line…read moreis not a good practice I left everything I intended to purchase at the register because of this, is it a southern thing that no one is ever at the register??? Every place I've gone it's like this....

I only had a return but the cashier and manager went above and beyond to show me Petsmart's good…read moreold Southern Hospitality. Great location, clean, and plenty of parking out front.

I have taken two of my dogs to the training classes and thoroughly enjoyed it! Not only did they…read morelearn a lot, but the trainer made it fun as well!

Large variety of different types of products Helpful staff…read morebut short handed Clean store

Dr. Caddell and the entire staff are absolutely amazing. They have so much care and compassion not…read moreonly for your pet but for you as well. I would highly recommend them to anyone looking for a veterinarian.

Some seriously beautiful women work here…read more Also, they did a fantastic job patching my poor cat up after he got an awful head injury.

The animals in the store just didn't seem healthy . This cat looked pitiful like some infection in…read morethe eye. And I didn't take a picture of the birds but there was several parakeets laying on the bottom of the cage

I brought my dog in because she was in extreme pain and completely unable to walk due to back…read moreissues. I was standing there in tears, distraught seeing her suffer, yet Dr. Leonard's focus was baffling. After a very brief exam, the doctor spent the majority of the time talking about how "awful" her ears were and how "dirty" her teeth were--despite her having been groomed recently and having a dental cleaning last year. It was incredibly heartless to focus on grooming while my dog was in a medical crisis. Dr. Leonard told me the best option was a $5,000-$5,500 surgery or a four-day stay in the clinic. I felt dismissed and hopeless during the worst possible moment. Fortunately, the vet tech, Magen, was the absolute sweetest and kindest person. She actually listened and recommended a steroid shot and medication. I opted for Magen's suggestion, and within two hours, my dog was walking on her own. I will never understand the lack of empathy shown by the vet, but I am so grateful for Magen's heart and expertise. I know we have a long road to recovery but I am thankful for trying other options and hopefully avoiding surgery . I will not be returning to Dr. Leonard.

While on my way back to Fort Walton from an veterinary ophthalmologist appointment with my dog, I…read morewanted to stop by and check out Rhonda's Aviary. I called ahead to see if it they would have a problem if I brought my dog in with me (obviously you can't leave animals in cars) and they were SO accommodating! She asked how big it was and if it was well behaved. I am so glad I thought to call and ask first, because they were able to put some cardboard in a cart for my dog to comfortably sit so I wouldn't have to carry him around the store. They were also able to make sure the birds that were still out wouldn't be upset by my pups presence. I whole-heartedly appreciate that while they certainly took a risk allowing me to come in with him (as some owners believe they have a well behaved dog when in fact the truth is the opposite) as they would've been well within their rights to say they preferred I visit without him at another time and I gladly would've complied! Fortunately for me he's well behaved therapy dog with excellent manners. Onto the actual review of the store since now you get the gist of how wonderful the staff are! The store, while it's pretty small, is ridiculously well stocked which can make maneuvering the aisles tricky (probably not wheelchair friendly, and it's definitely a dancing act with other patrons of this awesome store) but it is well worth it! They have the most incredible selection of bird supplies!! Scoop-yourself foods of different sizes and contents, perches, cages, SO MANY great toys to choose from, books, training supplies, bird safe cleaning products, flight suits, build-yourself toy pieces, medicine, AND bird grooming and boarding services! If birds aren't your thing, they also have another portion of the store for small mammals and reptiles, with a wide variety of supplies for each! I am very happy I decided to stop in, and I will definitely be back! Thanks again, this visit made my day!

Simply the best bird store in the panhandle area, maybe the whole gulf coast. I wouldn't go…read moreanywhere else. Rhonda and her staff are knowledgeable, friendly and helpful. You can't go wrong here.

This ok my grandchildren. Staff was knowledgeable and courteous. A treasure for Pensacola.read more

Adopted my parrot from here this month but have been volunteering for months here. Every bird has…read moretheir own personality, space and time spent with them on the daily. Reed is wonderful to be around and he has taught me so much. The adoption process was so wonderful, everything I've wanted. All my needs were met. Reed makes sure all these birds go to great homes. As for the parrots, they are provided with daily enrichment, a great diet, other birds to interact with and places to hide . Misters in the heat and heat lamps in the cold. Nothing better than Uncle Sandy's!!!!!!!!!

People so friendly and helpful! The help with items especially carryout is like old time stores…read more They always have what I need. My only complaint is that I can't just run in and pick something fast because it's an incredibly interesting place. I always want to see everything! Beware of cute and pretty! They grab you before you realize what's happening!

They were well stocked and had exactly what I needed. The…read morepersonnel are friendly and knowledgeable. If you need something Tractor supply probably has it. They have pet supplies too! The prices are reasonable and if you are a member of the willing to give "them and everyone else in line your phone number" club then you get occasional coupons and services! So far we have received several $5 coupons and a free trailer rental!