Cancel

Open app

Search

Petco

3.4 (14 reviews)
Closed • 9:00 am - 9:00 pm
Updated a few days ago

Services - Petco

Bath and groom only

Full grooming

Pet haircut

1 More Service

Private dog training

Petco Photos

From this Business

Recommended Reviews - Petco

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Always friendly, always helpful. Not much in bird supplies, more in reptiles and aquarium. Primarily dog and cat supplies.

Ferrets in dirty enclosure
Simona O.

Well if I could give a zero, I would. Walked in just to check out the animals. They had a couple of cute cats up for adoption, but then we walked over to another enclosure with the ferrets. The sign says under observation... well it was a horrible observation. I have never seen any animals in such a poor living environment in a pet store. There were 3 ferrets, all sleeping in a corner. The rest of the enclosure was disgusting. Fecal matter every where and flies! Flies create what?... eventually maggots. Just gross!! There were a few employees on the floor stocking. The floor was also covered with pallets to be stocked, barely could get through aisles. Just horrible!!

See all

2 months ago

Fantastic customer service clean store and finding exactly what I needed I just wish we had one in saraland Alabama

Business owner information

Photo of Petco C.

Petco C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 month ago

Business owner information

Photo of Petco C.

Petco C.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Barrett O.
1130
1609
18337

2 years ago

Helpful 14
Thanks 5
Love this 12
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Petco C.

Petco C.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Simona O.
89
32
22

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 5
Thanks 0
Love this 4
Oh no 0

7 years ago

Business owner information

Photo of Petco Support

Petco Support

Helpful 1
Thanks 0
Love this 1
Oh no 0

10 years ago

Helpful 9
Thanks 0
Love this 7
Oh no 0

6 years ago

Business owner information

Photo of Petco Support

Petco Support

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Love that the groomers know my pup by name. She always leaves smelling like cupcakes!!

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Second time to use Petco Daphne AL. Same experience both times. Mixup with services second time. They were very accommodating.

Business owner information

Photo of Diane

Diane

Helpful 0
Thanks 0
Love this 0
Oh no 0

Go Play Pet Service - Large cut and infected eye

Go Play Pet Service

(17 reviews)

*DOG OWNERS BEWARE! * WOW reading other reviews, there seems to be a lot of injuries not…read morecommunicated to owners!! I had Go Play board my dog for 10 days. When I picked him up, he had this huge gash just above his eye. No one called to tell me about it. When I got him home, I noticed his eyes were gooey and looked infected. I was worried he had a corneal abrasion. I took him to the vet the next day. He had bilateral eye infections, bilateral ear infections, an infection under his chin and the vet treated his gash above the eye. Not to mention he lost NINE pounds!! He also slept for 12 hours straight. He seemed traumatized. $171 vet bill. He has been to different camps for even longer periods of time, and I have never experienced this mistreatment of my dog. I tried calling the owner Holly, but she was out of town I was told. We did communicate via email, and she agreed to pay $65 for part of the vet bill. She said the infections were not from her facility. It is conjunctivitis! Its highly contagious! Of course, it was from them. Holly should have communicated what was going on with my dog. The infection in the eyes was obvious. They wiped his eyes when I got there. Holly, you need to communicate with the owners better. See the pictures attached. They were taken as soon as we got home.

*DOG OWNERS BEWARE! I had Go Play board my dog for 10 days…read more When I picked him up, he had this huge gash just above his eye. No one called to tell me about it. When I got him home, I noticed his eyes were gooey and looked infected. I was worried he had a corneal abrasion. I took him to the vet the next day. He had bilateral eye infections, bilateral ear infections, an infection under his chin and the vet treated his gash above the eye. Not to mention he lost NINE pounds!! He also slept for 12 hours straight. He seemed traumatized. $171 vet bill. He has been to different camps for even longer periods of time, and I have never experienced this mistreatment of my dog. I tried calling the owner Holly, but she was out of town I was told. We did communicate via email, and she agreed to pay $65 for part of the vet bill. She said the infections were not from her facility. It is conjunctivitis! Its highly contagious! Of course, it was from them. Holly should have communicated what was going on with my dog. The infection in the eyes was obvious. They wiped his eyes when I got there. Holly, you need to communicate with the owners better. See the pictures attached.

Unleashed - Unleashed

Unleashed

(10 reviews)

I have a blind and deaf dog that can be difficult at times but has never been aggressive. She was…read moredropped off for pet sitting and within an hour we were called back because she was a "liability". They blamed my dogs behavior for why they couldn't handle her...? We updated all her shots, brought her bed, and food like they asked (What a hassle it was to get it all back not even an hour later because their "teenager" employees could not handle her ) They were scared to even let her out of her cage. Very unprofessional. Unacceptable from a dog sitting service and even a DOG TRAINING SERVICE!?!? Wouldn't recommend to my worst enemy. These guys are incompetent to say the least Edit: These guys are something else. Very wacky owners. They blasted me on Their Facebook page and now they have dozens of people attacking the character of me and my parents in the comments after deleting my review. My family is going through a very hard time right now and we looked at unleashed to be our community service organization that would help support us. Rather these guys are pure evil. Not only do they call our dogs aggressive when they are actually disabled, they sent an angry FB mob after me for no other reason than the owner is upset at a bad review. NOW THEY ARE THREATENING TO HAVE ME ARRESTED FOR A 1 STAR REVIEW. She deleted my previous review from google for some reason but kept the review that were driven from her FB friends seeing her post asking for 5 star review. Fair warning, never do business (or any kind of engagement at all for that matter) with these untrained people. This owner is quite literally a crazy person. Wow! My one star review still stands more than ever: Untrained unprofessional staff who label dogs with disabilities aggressive rather than admitting you dont have the training to handle them. Plus the hassel they made us go through just getting the dogs in the door was excessive especially to have to come pick everything back up not even 30 min later.

I put a negative review on here because of their inexperienced staff in dealing with my dog and it…read morehas been deleted. Some are good but others have NO clue how to handle dogs in this type of setting making my dog out to be the problem. Would not recommend or go back.

Yarbrough's Fine Retrievers

Yarbrough's Fine Retrievers

(3 reviews)

DO NOT TRUST THESE PEOPLE WITH YOUR BABY! I am convinced…read morethese people tried to kill my dog. I am just now getting to writing this review because I was a little intimidated because of all the good reviews and the fact that they were recommended to me by my vet. I dropped my dog off and paid the first half upfront. He was supposed to be there 7 weeks, I think, I can't remember exactly because this happened a little over a year ago. Luckily, 2 weeks in he had a scheduled vet appointment that I had let the wife know about at the time of drop off. I stayed in contact with her over the 2 weeks because I missed my baby! She assured me he was good. When I picked him up for his vet appointment, I was coming down the long drive way after they opened the gate and I was on the phone with my mom. I could see him from far back and I told my mom that even from that distance he looks like he's lost a lot of weight. I was instantly worried. They had a rope tied around his neck, no leash no collar just an old rope. When he saw my car coming, he was so happy. He was literally jumping for joy like he knew I was coming to SAVE HIM! I pulled up and told my mother he has absolutely lost weight and I got off the phone and immediately got out to check on him. He was panting so hard, he was so out of breath. But they smell coming from his mouth was like the smell of death. It literally smelled like something crawled in the back of his throat and died there. His nose was all scratched up and I could see every bone in his torso. When I dropped him off, he was a thick healthy boy. He was so happy to see me and Josh, who still had him by the rope was pulling on the rope telling him to get down because he was jumping on me and my car. But he knew was being RESCUED! I took the rope and put him in mar car. Josh told me to bring him back immediately after his vet appointment but I knew when I got in my car and shut the door, my boy was never going back to those people. He got in the back seat and laid down. He did not move the whole car ride.. which is unlike him. He always very happy to go for rides. He was EXHAUSTED. He had literally been fighting for his life. I took him to the vet and in that 2 weeks, he had lost 14lbs. They deprive these dogs of food and water to "train" them. If a dog doesn't behave the way they want them to, they take away access to food and water. My boy was a very active, very happy, easily excited pitbull. But when he came home with me, he was not the same dog. He laid around almost 2 weeks. He didn't run, he didn't play, he acted like my other dog, whom he loves very much, wasn't even there. He wouldn't go in his kennel on his own. As soon as I got home with him he went straight to his water bowl and drank water until he threw up. I cried and blamed myself for 2 weeks, scared to death I wasn't going to get my boy back... that I had come home with a completely different dog. He was traumatized. Thankfully, he did eventually start to come back around, and he is back to himself! A couple of hours after his vet appointment, Josh's wife was calling me and texting me asking when I was going to bring Juice back. I mentioned to her that he had lost a lot of weight and she said it was normal for dogs to lose weight during training. I had already discussed with his vet that 14lbs in 2 weeks is not normal and is concerning. She text me again and I told her Juice would not be returning. I didn't even ask for a refund of my $750, I think it was? Because I was just so happy to have my dog back and he was alive. Looking back now, I wish I had demanded my money back. And I wish I had thrown a lot big enough that all of baldwin county knew not to take their dogs here. But please do not take your babies here. These people are evil and unprofessional.

He had my dog for 3 weeks cost 100's of dollars Josh wasn't even there most of the time my dog was…read morehungry and dehydrated wasted money and time. He's not what he says he is that's the facts. Sadly but true he wasn't even there when we picked our dog up.

Petco - pet_training - Updated May 2026

Loading...
Loading...
Loading...