The animals in the store just didn't seem healthy . This cat looked pitiful like some infection in…read morethe eye. And I didn't take a picture of the birds but there was several parakeets laying on the bottom of the cage

I brought my dog in because she was in extreme pain and completely unable to walk due to back…read moreissues. I was standing there in tears, distraught seeing her suffer, yet Dr. Leonard's focus was baffling. After a very brief exam, the doctor spent the majority of the time talking about how "awful" her ears were and how "dirty" her teeth were--despite her having been groomed recently and having a dental cleaning last year. It was incredibly heartless to focus on grooming while my dog was in a medical crisis. Dr. Leonard told me the best option was a $5,000-$5,500 surgery or a four-day stay in the clinic. I felt dismissed and hopeless during the worst possible moment. Fortunately, the vet tech, Magen, was the absolute sweetest and kindest person. She actually listened and recommended a steroid shot and medication. I opted for Magen's suggestion, and within two hours, my dog was walking on her own. I will never understand the lack of empathy shown by the vet, but I am so grateful for Magen's heart and expertise. I know we have a long road to recovery but I am thankful for trying other options and hopefully avoiding surgery . I will not be returning to Dr. Leonard.

If I Could Give 100 Stars, I Would - Pet Supermarket in Daphne, AL…read moreMy name is Selena, and I just had one of the best retail experiences I've had in a very long time at Pet Supermarket in Daphne, Alabama. I was in town checking on my grandmother in Mobile and visiting family in Daphne. While spending time with her, she mentioned wanting to get her fish tank set back up. I decided it would be the perfect Valentine's surprise to bring her aquarium back to life. I stopped into the Daphne location just to "look around," and that's when I was greeted by Heath -- "like the Heath bar," as he joked. From the moment I walked in, he was welcoming, knowledgeable, and genuinely passionate. He told me he owns four tanks himself and absolutely loves aquariums. And it showed. I have never owned a fish tank in my life. Heath patiently educated me on everything -- which fish were compatible, what setup would work best, what to avoid, and how to make sure my grandmother's tank would thrive. He even said, "I hope your grandmother likes my selection," which was such a thoughtful touch. After surprising my grandmother (she cried, by the way ), we realized her old tank equipment wasn't working -- the filter and light were both out, which probably explained why it hadn't been running. I initially tried going to a Petco location off I-10 in Mobile to grab what we needed, and unfortunately, it was a completely opposite experience. I waited nearly 20 minutes after asking twice for assistance. It was frustrating and disappointing. That's when I said, "You know what? Let me just call Heath." And I am SO glad I did. Even though the Daphne store was about 20 minutes away, it was 100% worth the drive -- and I would make that drive again and again. Heath immediately told me it would be smarter to purchase a full kit instead of piecing parts together because it would save money in the long run. When I arrived, not only did they have great sales (50% off some items and 20% off others), but Heath had everything already pulled and ready for me. A wonderful young lady greeted me when I came in (I hate that I can't remember her name, but she was fantastic). Heath came out from the back, smiling, and said, "I've got it ready for you." I remembered one more item I needed, and without hesitation, they helped me with that too. The entire team made me feel comfortable, supported, and confident in what I was purchasing. Today, my grandmother has a beautiful, fully functioning aquarium again -- and she is so happy. And I'm happy because I didn't have to overthink a single thing. That's what exceptional service does. Well done, Heath and the entire team at Pet Supermarket in Daphne. You didn't just sell fish -- you helped create a special memory for my grandmother and me. Anytime I'm back in town, this will absolutely be my go-to store for all of her aquarium needs. Thank you for caring. It shows. -- Selena

the staff is not informed on mice size at all, had no clue what a hopper was and just said "regular…read moremouse" which was whatever not a huge issue as i was already in town and could go look, but once we got there i saw that around 15 fish were dead. extreme inadequate care and unqualified workers. DO NOT COME HERE!!!!!

Love this dog wash. The ppl that run this dog wash are so friendly and it's clean they have all the…read moresupplies you need and private enclosed dog wash stations!

Wow so easy to bathe your dog at this DIY dog wash facility. This was our first time to try and it…read moredefinitely won't be our last. We were greeted by the staff and they were very helpful in giving us directions on how this process works. Everything for the bath is furnished including towels, shampoo, "no tears" face shampoo, brushes, blow dryer and nice bathing sink. Bathing areas are separated so you and your dog are in your individual area. Aprons are provided so you don't get wet. What a nice concept!!

Waggy Tails in Daphne is the best!Our groomer is Taylor. She's amazing! She takes special care of…read moreour Elsa!

Asked for nails to be cut and buffed. Picked her up and first thing she does is cut me. They also…read moresaid her mouth was wet cause she drooled. I had this dog for nearly a decade and never seen her drool. The last few days since she got home she been having diarrhea everywhere. Doesn't take a scientist to know their dog water is never changed or they gave her something to eat we didn't approve, do not recommend!

Dr. Murphy and Lexie at the front desk who told me she worked in kennel, were amazing! so fast,…read moreanxiety reducing, and sweet. idk if Lexie wants it, but she just comes off as a natural in vet med! (coming from a past vet tech for 9 years) way to go! Will def always recommend.

Love this vet clinic. Always friendly and courteous and takes the time with my pets. Love the…read moregroomer as well.

My dog absolutely loved his cake from here! It was so cute and the staff has been so friendly every…read moreencounter I've had!

Great local pet shop with all the goodies ! Located near the university of South Alabama off of Old…read moreShell Rd

These folks are always so friendly and helpful. I have been here for a variety of items, this is…read moreone of the best feed / farm / country stores around. The variety of things you can find here is impressive. But again, the staff are what makes the experience and why I will keep coming back.

Every time I come in here I find something new. Best prices for the higher end dog foods you might…read morefind at Pet Smart. Very cool store

I called around looking for the perfect groomer. The guy that answered was super friendly and…read morehelpful and acted like he really wanted my business. I sat my appointment up and when I took my dog the next day I couldn't be more pleased. They listened to exactly to what I wanted. They spent over 5 hours working on Bucky and when I picked him up he looked and smelled great. They explained exactly what they did. I will for sure be back.